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Integrated Therapy Services

Chorley and South Ribble Hospital, Preston Road, Chorley, Lancashire, PR7 1PP

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Access Guide

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Getting To The Hospital (Chorley and South Ribble Hospital)

  • By Road View
    • Chorley and South Ribble Hospital is located on Preston Road. The hospital can be accessed via the M61 to the east, by taking exit 8 onto the A674. Then take the 1st exit at the roundabout onto the A6 and proceed onto Preston Road. The hospital will be on the left.
      Or the hospital can be accessed via the M6 to the north-west, by taking exit 28 exit onto the B5256. Then proceed along Wigan Road that is on the right until you reach Euxton Lane on the left. Proceed on Euxton Lane, going straight at the roundabout. The hospital will be on the right. For the sat nav location enter PR7 1PP.
    • Patient and visitor car parking is available within car parks, B, K, N, which are located at the front of or on the left side of the hospital grounds. There are clearly marked Blue Badge bays located beside the hospital entrances. Blue Badge parking is free, but a permit must be obtained from the General Office that is within the lobby of the hospitals main entrance.
  • By Bus View
    • There are several bus stops located on Euxton Lane and Preston Road. The services provided at these bus stops include the 114, 119, 125C, 125 Gold, 415, 727, 780, 786, and 787.
    • There is an onsite bus stop.
    • The hospital has an onsite bus stop located at the front of the hospital grounds, beside the Assessment and Treatment Centre entrance.
    • The onsite bus stop is sheltered and has benched seating available.
    • To reach the desired entrance from the bus stop there are road crossings. There may be a slight slope on the approach.
  • By Train View
    • The nearest train station is Chorley. The station is located along Chapel Street and is approximately 1.7 miles from the hospital.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on Level 2 of the hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 07591 988 962.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the help desk within the Assessment and Treatment Centre entrance lobby.
  • Documents are available in an alternative format and can be provided to include: large print, large print on request, different languages, different languages on request, audio and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located throughout the hospital grounds, dependent on where the patient is.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Language interpreters can be provided in the following languages; language interpreters can provided by the hospitals two contracted companies. It can be provided via face to face, telephone or video.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact the main hospital reception.
  • There is a Safe Place at this hospital which is located directly in front as you enter via the Avenham Ward entrance.
  • There is a Changing Places facility at this hospital which is located on Level 3 of the hospital and to the right as you exit the lift 4.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Car Park K)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front of the hospital grounds and is accessed via Euxton Lane.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 251cm x 498cm (8ft 3in x 16ft 4in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is for unlimited, but you must register for concessionary parking at the General Office at the main entrance only.
    • Payment machines are located beside the Assessment and Treatment Centre entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 35m (38yd 10in) from the Assessment and Treatment Centre entrance.
  • Comments View
    • The payment machine controls are between 58cm and 127cm high.
    • There is a slope with a very easy incline in front of the payment machines (photograph 9).
    • To access the hospital you will need to use the zebra crossing over a reasonably busy road (photograph 7).

Hospital Parking (Drop Off Point at the Assessment and Treatment Centre Entrance)

  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located at the front of the hospital grounds and in front of the Assessment and Treatment Centre entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
  • Comments View
    • There is a maximum stay of 20 minutes at the drop off point.

Getting To (Integrated Therapy Services)

  • The Integrated Therapy Services is/are located on Level 2 of the hospital and on the right side of the Assessment and Treatment Centre corridor.
  • Access to the Integrated Therapy Services is via the Assessment and Treatment Centre entrance.
  • Enter the hospital via the Assessment and Treatment Centre entrance and continue through the entrances lobby past the help desk.
    Exit the lobby via the corridor entrance on the right of the help desk.
    Proceed straight ahead and turn right at the Pre Op Assessment and Therapies Entrance.
    Continue going straight and the Integrated Therapy Services reception will be on the right and the entrance will be directly in front of you.
  • There is step free access to the Integrated Therapy Services.
  • The Integrated Therapy Services is approximately 40m from the Assessment and Treatment Centre entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Assessment and Treatment Centre Entrance)

  • Entrance Details View
    • This information is for the entrance located on the right side of the hospital, near car park K.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 115cm (3ft 9in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 193cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located to the left of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.
    • The width of the ramp is 146cm.
    • The ramp/slope does bypass the step(s).
  • Step Details View
    • The step(s) is/are located in front of the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) is/are medium height (11cm - 17cm).
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up the step(s).
  • Comments View
    • There is another entrance available at the top of the slope. This entrance opens automatically and is 194cm wide (photograph 8).

Opening Times (Integrated Therapy Services)

  • Monday 08:00 - 17:00.
  • Tuesday 08:00 - 17:00.
  • Wednesday 08:00 - 17:00.
  • Thursday 08:00 - 17:00.
  • Friday 08:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Pre Op Assessment and Therapies Entrance)

  • Entrance Details View
    • This information is for the entrance located on the right side of the Assessment and Treatment Centre corridor.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is a door release button when exiting.
    • The height of the door release button is 106cm (3ft 6in).
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 85cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Reception (Integrated Therapy Services)

  • Reception View
    • The reception point is located in front and to the right as you go through Pre Op Assessment and Therapies entrance.
    • The reception point is approximately 5m (5yd 1ft) from the Pre Op Assessment and Therapies entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is a bell to attract attention.
    • The bell is at a suitable height for a wheelchair user.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • The seats do not have armrests.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is not space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Department / Service (Integrated Therapy Services)

  • Department / Service Access View
    • The Integrated Therapy Services is located on Level 2 of the hospital and on the right side of the Assessment and Treatment Centre corridor.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 141cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is a door release button when exiting.
    • The height of the door release button is 115cm (3ft 9in).
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are varied.
  • Department / Service Facilities View
    • This department/service has; a main reception, a waiting room/area, consultation rooms, treatment rooms, ambulant toilet facilities for everyone and standard toilet facilities.
    • There are 5 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is available from another department/service.
    • There are accessible toilet facilities within the department/service.
    • There are standard toilet facilities within this department/service.

Reception (Physiotherapy Staff Base)

  • Reception View
    • The reception point is located directly in front as you enter the physiotherapy area.
    • The reception point is approximately 15m (16yd 1ft) from the Integrated Therapy Services entrance.
    • Clear signage for the reception area/desk is visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.
  • Comments View
    • The lowered sections of this reception desk are 78cm high.

Fitness Suite (Physiotherapy Exercise Area - Gym)

  • Access to Fitness Suite View
    • The fitness suite is located at the very end of the Integrated Therapy Services corridor.
    • The fitness suite is 25m (27yd 1ft) from the Integrated Therapy Services entrance.
    • There is level access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open away from you (push).
    • The doors are single.
    • The door(s) may be difficult to open.
    • The opening is 85cm (2ft 9in) wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is annually.
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.

Consultation / Treatment Room (Treatment Area 1)

  • There is / are 5 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Treatment Area 1.
  • There is level access to the consultation / treatment room.
  • There is not a/are not door(s) into the consultation / treatment room.
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.
  • Comments View
    • There is a 183cm wide opening to access this treatment area.

Consultation / Treatment Room (Treatment Area 2)

  • There is / are 5 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Treatment Area 2.
  • There is level access to the consultation / treatment room.
  • There is not a/are not door(s) into the consultation / treatment room.
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.
  • Comments View
    • There is a 197cm wide opening to access this treatment area.

Consultation / Treatment Room (Treatment Room)

  • There is / are 5 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Treatment Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 75cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Consultation / Treatment Room (Hand Therapy Treatment Room)

  • There is / are 5 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Hand Therapy Treatment Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 80cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are no chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.

Accessible Toilet(s) (Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located along the corridor on the right side of the Integrated Therapy Services corridor.
    • This accessible toilet is approximately 20m from the Integrated Therapy Services entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is fair.
    • The door opens inwards.
    • The door may be difficult to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 84cm (2ft 9in).
    • The contrast between the internal door and wall is fair.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 168cm x 168cm (5ft 6in x 5ft 6in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 64cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 82cm.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • There is an emergency alarm.
    • There is a push button alarm in the toilet.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 62cm (2ft).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 87cm (2ft 10in).
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 125cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 115cm (3ft 9in).
    • The contrast between the towel dispenser and the wall is fair.
    • There is not a hand dryer.
  • Comments View
    • The rails at the wash basin are horizontal, with a small vertical section.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located along the corridor on the right side of the Integrated Therapy Services corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 20m from the Integrated Therapy Services entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is fair.
    • The colour contrast between the internal toilet door(s) and wall(s) is fair.
    • The colour contrast between the walls and floor is fair.
    • Toilet seats do not have a good colour contrast.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is poor.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 88cm.
    • The wash basin(s) tap type is twist/turn.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above the wash basin.
    • Lighting levels are moderate to good.

Location of Toilet/Changing Facilities (Chorley and South Ribble Hospital)

  • Changing Places facilities are located on level 3 of the hospital, to the right as you exit lift 4.
  • Accessible toilet facilities are located directly ahead as you enter the hospital via the main entrance, to the right as you exit the Assessment and Treatment Centre entrance lobby, to the right as you exit the lift 1 lobby on level 3 of the hospital and to the right as you exit lift 5 on level 4 of the hospital.
  • Female standard toilet facilities are located directly ahead as you enter the hospital via the main entrance, along the corridor on the right at the four-way junction on level 3 and to the right as you exit lift 5 on level 4 of the hospital.
  • Male standard toilet facilities are located directly ahead as you enter the hospital via the main entrance.
  • Shared standard toilet facilities are located on level 2 of the Lancashire Eye Centre and to the left of lift 5 on level 3 of the hospital.
  • Parent and baby changing facilities are located on level 3 of the hospital, on the left side of the corridor as you enter via the Preston Road entrance.

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