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Orthopaedic/Assessment Treatment Centre

Chorley & South Ribble Hospital, Preston Road, Chorley, Lancashire, PR7 1PP

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Access Guide

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Introduction

  • Comments View
    • Orthopaedic/Assessment Treatment Centre is located on Level 2.

Opening Times

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Chorley.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Chorley.

Parking (Car Park K)

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located at the front of the entrance.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 5 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 270cm x 420cm (8ft 10in x 13ft 9in).
  • The nearest Blue Badge bay is 53m (57yd 2ft) from the A.T.C entrance.
  • The furthest Blue Badge bay is 62m (67yd 2ft) from the A.T.C entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.

Parking Charges Update from the Trust - July 2017

  • Lancashire Teaching Hospitals NHS Foundation Trust has announced changes to public car parking charges.
  • Parking remains free for Blue Badge holders until further notice whilst additional pay & display ticket machines are installed, after which the same charges will apply to all car park users including Blue Badge holders.
  • The aim of the national Blue Badge scheme is to support disabled drivers to park close to their destination. Mobility benefits include a component for travel and transport, and disabled drivers in receipt of welfare benefits may be eligible to claim back the cost of hospital parking from the Healthcare Travel Cost Scheme.
  • Details of the new charges:
  • Up to 30 minutes FREE
  • Up to 1 hour 2.50
  • Up to 2 hours £3.50
  • Up to 4 hours £5.50
  • Up to 6 hours £6.00
  • Up to 8 hours £8.00
  • More than 8 hours £10.00
  • The same charges apply to both blue badge holders and other car park users at the majority of hospital trusts in the region.
  • Healthcare Travel Costs Scheme (HTCS):
  • If you are referred to us for NHS treatment or diagnostic tests by your doctor, dentist or other health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
  • Free parking is also provided for cancer patients, renal patients, parents/guardians of neonatal patients, intensive care visitors, and families of long stay patients. Exemption letters can be provided by ward managers and will be required when exiting the car parks. Dialysis patients can obtain a temporary car parking permit from the Dialysis Unit, allowing parking in the designated car park spaces allocated specifically for dialysis patients.
  • Discounted seven day tickets are available to patients and visitors for £10. Information about discounted tickets is displayed at the pay stations and tickets can be purchased from the General Office at both hospitals.
  • Drop off points are available on both hospital sites and are clearly signposted.
  • General Office hours are 09.00 – 16.30, Monday to Friday (excluding bank holidays).
  • If you have a query or need advice about parking options and charges please contact :
  • General Office, Chorley and South Ribble Hospital 01257 245661
  • Carparking Office, Chorley and South Ribble Hospital: 01257 245999
  • General Office, Royal Preston Hospital 01772 522528
  • Carparking Office, Royal Preston Hospital 01772 523166.

Outside Access (A.T.C & Outpatients Entrance)

  • This information is for the entrance located at the front of the hospital.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 195cm (6ft 5in).

Level Change (A.T.C & Outpatients Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left when facing the entrance.
  • The ramp/slope is moderate.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 143cm (4ft 8in).
  • The ramp/slope does bypass the step(s).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading to the entrance.
  • There is/are 4 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the step(s).
  • The step(s) is/are not clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Outside Access (Unit Entrance)

  • This information is for the entrance located on Level 2.
  • There is level access into the venue.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 169cm (5ft 7in) wide.

Reception

  • The desk is 4m (4yd 1ft) from the unit entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The desk is generally staffed.
  • The lighting levels are bright.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.
  • There is not a prescription box.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • Route finding signage is available.
  • The type of flooring in walkways and corridors is non slip.
  • Lighting levels are bright.

Eating and Drinking

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 5m (5yd 1ft) from the cafe entrance.
  • The distance between the floor and the lowest table is 40cm (1ft 4in).
  • The distance between the floor and the highest table is 74cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is tea and coffee, drinks and snacks.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 6m (6yd 1ft) from the unit entrance.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • There is room for a wheelchair user to manoeuvre.
  • The type of flooring is vinyl.
  • All chairs are permanently fixed.
  • Chairs with armrests are not available.
  • All tables are permanently fixed.
  • Announcements are in person.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • There is a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are bright.

Consultation / Treatment Room (Treatment Room)

  • There are 2 consultation/treatment rooms available.
  • The room surveyed was Treatment Room.
  • The consultation / treatment room is 12m (13yd 4in) from the unit entrance.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • Lighting levels are bright.

Consultation / Treatment Room (Consulting Rooms)

  • There are 8 consultation/treatment rooms available.
  • The room surveyed was Consulting Room 3.
  • The consultation / treatment room is 18m (19yd 2ft) from the unit entrance.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • No tables are permanently fixed.
  • Lighting levels are bright.

Consultation / Treatment Room (Examination Rooms)

  • There are 10 consultation/treatment rooms available.
  • The room surveyed was Examination Room 3.
  • The consultation / treatment room is 18m (19yd 2ft) from the unit entrance.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 83cm (2ft 9in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • No tables are permanently fixed.
  • Lighting levels are bright.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is tactile and pictorial signage on or near the toilet door.
    • The accessible toilet is located next to reception and the waiting room in the coffee shop.
    • The accessible toilet is 24m (26yd 9in) from the unit entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The door weight is heavy.
    • The width of the accessible toilet door is 83cm (2ft 9in).
    • The dimensions of the accessible toilet are 170cm x 190cm (5ft 7in x 6ft 3in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm (3ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency alarm is fully functional.
    • It is not a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The toilet roll holder is 102cm (3ft 4in) high.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Baby change facilities are located within the venue.
    • The baby change facilities are located within the adapted toilet.
    • The height of the baby change table once extended is 94cm (3ft 1in).
    • Inside the venue, there is level access to the baby change facility.

Standard Toilet(s)

Additional Info Health

  • Disability awareness / equality training can be provided for hospital staff.
  • Disability awareness training are provided for staff.
  • The most commonly produced documents could be provided in other formats.
  • Documents in Braille, large print, audio, different languages and voice recognition CD format can be requested.
  • Assistance dogs are allowed in most areas of the hospital.
  • Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Staff are Text Relay aware.
  • Switchboard staff are Text Relay aware.
  • Help with luggage is generally available for inpatients.
  • The mobility aids available include mobile hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • There is not a charge for mobility aids.
  • Children are welcomed at the venue.
  • Portable hearing loops can be provided on request.
  • A mobility scooter charging point is not available at the venue.