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PALS

Chorley and South Ribble Hospital, Preston Road, Chorley, Lancashire, PR7 1PP

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Access Guide

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Getting To The Hospital (Chorley and South Ribble Hospital)

  • By Road View
    • Chorley and South Ribble Hospital is located on Preston Road. The hospital can be accessed via the M61 to the east, by taking exit 8 onto the A674. Then take the 1st exit at the roundabout onto the A6 and proceed onto Preston Road. The hospital will be on the left.
      Or the hospital can be accessed via the M6 to the north-west, by taking exit 28 exit onto the B5256. Then proceed along Wigan Road that is on the right until you reach Euxton Lane on the left. Proceed on Euxton Lane, going straight at the roundabout. The hospital will be on the right. For the sat nav location enter PR7 1PP.
    • Patient and visitor car parking is available within car parks, B, K, N, which are located at the front of or on the left side of the hospital grounds. There are clearly marked Blue Badge bays located beside the hospital entrances. Blue Badge parking is free, but a permit must be obtained from the General Office that is within the lobby of the hospitals main entrance.
  • By Bus View
    • There are several bus stops located on Euxton Lane and Preston Road. The services provided at these bus stops include the 114, 119, 125C, 125 Gold, 415, 727, 780, 786, and 787.
    • There is an onsite bus stop.
    • The hospital has an onsite bus stop located at the front of the hospital grounds, beside the Assessment and Treatment Centre entrance.
    • The onsite bus stop is sheltered and has benched seating available.
    • To reach the desired entrance from the bus stop there are road crossings. There may be a slight slope on the approach.
  • By Train View
    • The nearest train station is Chorley. The station is located along Chapel Street and is approximately 1.7 miles from the hospital.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on Level 2 of the hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 07591 988 962.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the help desk within the Assessment and Treatment Centre entrance lobby.
  • Documents are available in an alternative format and can be provided to include: large print, large print on request, different languages, different languages on request, audio and audio on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located throughout the hospital grounds, dependent on where the patient is.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Language interpreters can be provided in the following languages; language interpreters can provided by the hospitals two contracted companies. It can be provided via face to face, telephone or video.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact the main hospital reception.
  • There is a Safe Place at this hospital which is located directly in front as you enter via the Avenham Ward entrance.
  • There is a Changing Places facility at this hospital which is located on Level 3 of the hospital and to the right as you exit the lift 4.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Car Park K)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the front of the hospital grounds and is accessed via Euxton Lane.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 251cm x 498cm (8ft 3in x 16ft 4in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is for unlimited, but you must register for concessionary parking at the General Office at the main entrance only.
    • Payment machines are located beside the Assessment and Treatment Centre entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 35m (38yd 10in) from the Assessment and Treatment Centre entrance.
  • Comments View
    • The payment machine controls are between 58cm and 127cm high.
    • There is a slope with a very easy incline in front of the payment machines (photograph 9).
    • To access the hospital you will need to use the zebra crossing over a reasonably busy road (photograph 7).

Hospital Parking (Drop Off Point at the Assessment and Treatment Centre Entrance)

  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located at the front of the hospital grounds and in front of the Assessment and Treatment Centre entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
  • Comments View
    • There is a maximum stay of 20 minutes at the drop off point.

Getting To (PALS)

  • PALS is/are located on level 2, off the main corridor in the main hospital building.
  • Access to PALS is via the Assessment and Treatment Centre entrance.
  • Enter the main hospital building via the Assessment and Treatment Centre entrance.
    Proceed ahead, turn right and continue along the corridor.
    PALS is the fourth door on the left.
  • There is step free access to PALS.
  • PALS is approximately 50m from the Preston Road entrance.
  • There is a/are manual, double door(s) which may be difficult to open between the Assessment and Treatment Centre entrance and the department/service.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Assessment and Treatment Centre Entrance)

  • Entrance Details View
    • This information is for the entrance located on the right side of the hospital, near car park K.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 115cm (3ft 9in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 193cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located to the left of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.
    • The width of the ramp is 146cm.
    • The ramp/slope does bypass the step(s).
  • Step Details View
    • The step(s) is/are located in front of the entrance.
    • There is/are 4 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) is/are medium height (11cm - 17cm).
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up the step(s).
  • Comments View
    • There is another entrance available at the top of the slope. This entrance opens automatically and is 194cm wide (photograph 8).

Opening Times (PALS)

  • Monday 10:00 - 14:00.
  • Tuesday 10:00 - 14:00.
  • Wednesday 10:00 - 14:00.
  • Thursday 10:00 - 14:00.
  • Friday 10:00 - 14:00.
  • Saturday Closed.
  • Sunday Closed.

Department / Service (PALS)

  • Department / Service Access View
    • PALS is located on level 2, off the main corridor.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 88cm.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is no clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • A hearing assistance system is not available in the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located to the left on exiting PALS, within the Costa Coffee Café.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located to the left on exiting PALS, within the Costa Coffee Café.

Location of Toilet/Changing Facilities (Chorley and South Ribble Hospital)

  • Changing Places facilities are located on level 3 of the hospital, to the right as you exit lift 4.
  • Accessible toilet facilities are located directly ahead as you enter the hospital via the main entrance, to the right as you exit the Assessment and Treatment Centre entrance lobby, to the right as you exit the lift 1 lobby on level 3 of the hospital and to the right as you exit lift 5 on level 4 of the hospital.
  • Female standard toilet facilities are located directly ahead as you enter the hospital via the main entrance, along the corridor on the right at the four-way junction on level 3 and to the right as you exit lift 5 on level 4 of the hospital.
  • Male standard toilet facilities are located directly ahead as you enter the hospital via the main entrance.
  • Shared standard toilet facilities are located on level 2 of the Lancashire Eye Centre and to the left of lift 5 on level 3 of the hospital.
  • Parent and baby changing facilities are located on level 3 of the hospital, on the left side of the corridor as you enter via the Preston Road entrance.

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