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Rookwood A

Chorley & South Ribble Hospital, Preston Road, Chorley, Lancashire, PR7 1PP

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Access Guide

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Introduction

  • Comments View
    • Rookwood A is located on Level 3.
    • It is accessible via Entrance E.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Chorley.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Chorley.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 8 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 350cm x 500cm (11ft 6in x 16ft 5in).
  • The nearest Blue Badge bay is 25m (27yd 1ft) from the Entrance E.
  • The furthest Blue Badge bay is 52m (56yd 2ft) from the Entrance E.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.

Parking Charges Update from the Trust - July 2017

  • Lancashire Teaching Hospitals NHS Foundation Trust has announced changes to public car parking charges.
  • Parking remains free for Blue Badge holders until further notice whilst additional pay & display ticket machines are installed, after which the same charges will apply to all car park users including Blue Badge holders.
  • The aim of the national Blue Badge scheme is to support disabled drivers to park close to their destination. Mobility benefits include a component for travel and transport, and disabled drivers in receipt of welfare benefits may be eligible to claim back the cost of hospital parking from the Healthcare Travel Cost Scheme.
  • Details of the new charges:
  • Up to 30 minutes FREE
  • Up to 1 hour 2.50
  • Up to 2 hours £3.50
  • Up to 4 hours £5.50
  • Up to 6 hours £6.00
  • Up to 8 hours £8.00
  • More than 8 hours £10.00
  • The same charges apply to both blue badge holders and other car park users at the majority of hospital trusts in the region.
  • Healthcare Travel Costs Scheme (HTCS):
  • If you are referred to us for NHS treatment or diagnostic tests by your doctor, dentist or other health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
  • Free parking is also provided for cancer patients, renal patients, parents/guardians of neonatal patients, intensive care visitors, and families of long stay patients. Exemption letters can be provided by ward managers and will be required when exiting the car parks. Dialysis patients can obtain a temporary car parking permit from the Dialysis Unit, allowing parking in the designated car park spaces allocated specifically for dialysis patients.
  • Discounted seven day tickets are available to patients and visitors for £10. Information about discounted tickets is displayed at the pay stations and tickets can be purchased from the General Office at both hospitals.
  • Drop off points are available on both hospital sites and are clearly signposted.
  • General Office hours are 09.00 – 16.30, Monday to Friday (excluding bank holidays).
  • If you have a query or need advice about parking options and charges please contact :
  • General Office, Chorley and South Ribble Hospital 01257 245661
  • Carparking Office, Chorley and South Ribble Hospital: 01257 245999
  • General Office, Royal Preston Hospital 01772 522528
  • Carparking Office, Royal Preston Hospital 01772 523166.

Outside Access (Entrance E)

  • This information is for the entrance located at the side of the venue.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 160cm (5ft 3in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 142cm (4ft 8in).

Level Change (Entrance E)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the entrance.
  • The ramp/slope is easy.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.

Outside Access (Rookwood Unit Entrance)

  • This information is for the entrance located off the Level 3 corridor.
  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 167cm (5ft 6in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open towards you (pull).
    • The doors are double width.
    • The door(s) is / are heavy.
    • The door opening is 170cm (5ft 7in) wide.
  • Comments View
    • The bell used to enter the second set of doors is not at a suitable height.

Outside Access (Ward Entrance)

  • This information is for the entrance located ahead as you enter the unit entrance.
  • There is level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open towards you (pull).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 170cm (5ft 7in) wide.

Outside Access (Garden Area)

  • This information is for the entrance located leading into the garden area.
  • There is level access into the venue.
  • The main door(s) open away from you (push).
  • The doors are double width.
  • The door(s) is / are heavy.
  • The door opening is 95cm (3ft 1in) wide.

Garden Area

  • There is a level blocked paved garden area off the Rookwood A ward, accessed through the lounge area.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Route finding signage is available.
  • The type of flooring in walkways and corridors is vinyl.
  • The lighting levels are adjustable.

Reception

  • The desk is 23m (25yd 6in) from the ward entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk does not have a low (76cm or lower) section.
  • The desk is generally staffed.
  • The lighting levels are medium.
  • There is not a hearing assistance system.

Ward

  • There is level access to the ward.
  • The ward is unisex.
  • There are 4 bays available.
  • There are 4 side rooms available.
  • The area / room / bay surveyed was Bay 1.
  • There are doors to the bay / side room.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 166cm (5ft 5in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre between beds.
  • All beds are adjustable.
  • All beds have bedside storage.
  • Bedside services available are television, telephone, radio, internet, text messaging, games, and hospital information.
  • These services are chargeable.
  • A hoist is available.
  • The hoist is electric.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is an accessible toilet for visitors to use on the ward.
  • There is a standard toilet for visitors to use on the ward.
  • There is a bathroom on the ward.
  • Lighting levels are medium.
  • Comments View
    • Bays within the ward are colour co ordinated and named Blue, Purple, Marine, Lime, Orange, Nutmeg, and Olive.
  • Opening Times View
    • Monday 14:30 - 16:00.
    • Monday 18:30 - 20:00.
    • Tuesday 14:30 - 16:00.
    • Tuesday 18:30 - 20:00.
    • Wednesday 14:30 - 16:00.
    • Wednesday 18:30 - 20:00.
    • Thursday 14:30 - 16:00.
    • Thursday 18:30 - 20:00.
    • Friday 14:30 - 16:00.
    • Friday 18:30 - 20:00.
    • Saturday 14:30 - 16:00.
    • Saturday 18:30 - 20:00.
    • Sunday 14:30 - 16:00.
    • Sunday 18:30 - 20:00.

Accessible Bathroom

  • There are accessible bathrooms available.
  • Location and access View
    • It was possible to access the bathroom during the survey.
    • The bathroom is unisex.
    • The bathroom is not for the sole use of disabled people.
    • There is pictorial and written or text signage on or near the accessible bathroom door.
    • The accessible bathroom is 25m (27yd 1ft) from the ward entrance.
    • There is level access to the accessible bathroom.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens inwards.
    • The door is locked by a sliding bolt.
    • The width of the door is 134cm (4ft 5in).
    • The door weight is light.
    • The dimensions of the bathroom are 300cm x 350cm (9ft 10in x 11ft 6in).
    • The bathroom has a non slip floor.
    • Floor manoeuvring space is clear in the bathroom.
  • Position of fixtures View
    • There is a lateral transfer space.
    • The lateral transfer space is 220cm (7ft 3in).
    • As you face the toilet pan the transfer space is on the left.
    • There is a dropdown rail on the transfer side.
    • There is no flush on the transfer side.
  • Features and dimensions View
    • There is a functional emergency alarm available.
    • There is a push button style of alarm.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 120cm (3ft 11in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is 74cm (2ft 5in) high.
    • The tap type is lever.
    • There is not a mixer tap for the sink.
    • There are mirrors in the accessible bathroom.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath details View
    • There is a bath.
    • The height of the side of the bath from floor level is 53cm (1ft 9in).
    • The height is not adjustable.
    • A hoist is available.
    • The tap type is twist/turn.
    • There is not a mixer tap.
    • There is not a shower over the bath.
    • There are not wall mounted handrails available.
  • Wheel in shower details View
    • There is not a wheel in shower.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Accessible Shower

  • Accessible shower facilities are available.
  • The showers are located along the corridors of the ward.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a shower chair.
  • Other facilities available are an emergency alarm and toilet with sink.
  • There is not level access to the services from the shower facilities.

Accessible Shower (Wet Room Shower)

  • Accessible shower facilities are available.
  • The showers are located along the corridors of the ward.
  • The facilities available in the accessible shower are an adjustable shower head, handrails and a shower chair.
  • Other facilities available are accessible toilet and sink.
  • There is not level access to the services from the shower facilities.

Level Change (Accessible Shower)

  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading to the service(s).
  • There is / are 1 step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The lighting levels at the steps are medium.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is located within the accessible shower room.
    • The accessible toilet is 10m (10yd 2ft) from the ward entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards and outwards.
    • The door is locked by a twist lock.
    • The door weight is heavy.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 208cm x 220cm (6ft 10in x 7ft 3in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 180cm (5ft 11in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 140cm (4ft 7in) high.
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 105cm.
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is placed higher than 74cm (2ft 5in).
    • The height of the sink is 79cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is good.
    • The contrast between the grab rails and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Additional Info Health

  • Disability awareness / equality training can be provided for hospital staff.
  • Disability awareness training are provided for staff.
  • The most commonly produced documents could be provided in other formats.
  • Documents in Braille, large print, audio, different languages and voice recognition CD format can be requested.
  • Assistance dogs are allowed in most areas of the hospital.
  • Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Staff are Text Relay aware.
  • Switchboard staff are Text Relay aware.
  • Help with luggage is generally available for inpatients.
  • The mobility aids available include mobile hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
  • There is not a charge for mobility aids.
  • Children are welcomed at the venue.
  • Portable hearing loops can be provided on request.
  • A mobility scooter charging point is not available at the venue.