Access Guide
COVID-19 Information (Lancashire Teaching Hospitals NHS Foundation Trust)
Introduction
- The SAFE Centre is located to the side of the hospital.
Opening Times
- Monday 08:30 - 16:30.
- Tuesday 08:30 - 16:30.
- Wednesday 08:30 - 16:30.
- Thursday 08:30 - 16:30.
- Friday 08:00 - 16:00.
- Saturday Closed.
- Sunday Closed.
Location
- The venue is situated outside the centre of the city.
- This venue is situated in Preston.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Preston.
Parking
- The venue does have its own car park.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do need to be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 340cm x 500cm (11ft 2in x 16ft 5in).
- The nearest Blue Badge bay is 23m (25yd 6in) from the main entrance.
- The furthest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
Parking Charges Update from the Trust
- Up to 30 minutes FREE
- Up to 1 hour £2.50
- Up to 2 hours £3.50
- Up to 4 hours £5.50
- Up to 6 hours £6.00
- Up to 8 hours £8.00
- More than 8 hours £10.00
- The same charges apply to both blue badge holders and other car park users at the majority of hospital trusts in the region.
- Healthcare Travel Costs Scheme (HTCS):
- If you are referred to us for NHS treatment or diagnostic tests by your doctor, dentist or other health professional, you may be able to claim a refund of reasonable travel costs under the Healthcare Travel Costs Scheme (HTCS).
- Free parking is also provided for cancer patients receiving regular treatment, renal patients, parents/guardians of children, intensive care visitors, and families of long stay patients. Exemption letters can be provided by ward managers and will be required when exiting the car parks.
- Dialysis patients can obtain a temporary car parking permit from the Dialysis Unit, allowing parking in the designated car park spaces allocated specifically for dialysis patients.
- Discounted seven day tickets are available to patients and visitors for £30. Information about discounted tickets is displayed at the pay stations and tickets can be purchased from the General Office at both hospitals.
- Drop off points are available on both hospital sites and are clearly signposted.
- Pay stations take both bank cards and cash.
- General Office hours are 09.00 – 16.30, Monday to Friday (excluding bank holidays).
- If you have a query or need advice about parking options and charges please contact :
- General Office, Chorley and South Ribble Hospital 01257 245661
- General Office, Royal Preston Hospital 01772 522528
- Car Parking Office, Royal Preston email [email protected]
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open away from you (push).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 80cm (2ft 7in) wide.
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Second set of doors
View
- There is a second set of doors.
- The door(s) open towards you (pull).
- The doors are single width.
- The door(s) is / are heavy.
- The door opening is 75cm (2ft 6in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Reception
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk does not have a low (76cm or lower) section.
- The desk is generally staffed.
- The lighting levels are medium.
- There is not sufficient space to write or sign documents on the desk.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- The type of flooring in walkways and corridors is vinyl and wood.
- The lighting levels are medium.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is 3m (3yd 10in) from the main entrance.
- There is level access into the waiting room / area.
- There are not doors into the waiting room / area.
- There is room for a wheelchair user to manoeuvre.
- The type of flooring is wood.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- Announcements are in person.
- There is not a television.
- Vending machines are not available.
- There is not a children's play area.
- There is space for an assistance dog to rest.
- Lighting levels are medium.
Consultation / Treatment Room
- There are 9 consultation/treatment rooms available.
- The room surveyed was Pre Examination.
- The consultation / treatment room is 23m (25yd) from the main entrance .
- There is level access to the consultation / treatment room.
- There are doors into the consultation / treatment room.
- The main doors open away from you (push).
- The doors are single width.
- The doors are heavy.
- The door opening is 75cm (2ft 6in) wide.
- The type of flooring is wood.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair is not adjustable.
- No tables are permanently fixed.
- Lighting levels are medium.
Accessible Shower
- Accessible shower facilities are available.
- The showers are located on the corridor.
- The facilities available in the accessible shower are an adjustable shower head, handrails, and a flip down seat.
- The height of the seat is 55cm (1ft 10in).
- There is level access to the services from the shower facilities.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is located within the waiting area.
- The accessible toilet is 6m (6yd 1ft) from the main entrance.
- There is level access to the accessible toilet.
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Features and Dimensions
View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards and outwards.
- The door is locked by a twist lock.
- The door weight is light.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The dimensions of the accessible toilet are 190cm x 270cm (6ft 3in x 8ft 10in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 115cm (3ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the internal door and wall is good.
- The contrast between the external door and wall is good.
- The contrast between the drop down rails and wall is fair.
- The contrast between the grab rails and wall is fair.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Comments
View
- There is a similar adapted toilet available on the main corridor.
Standard Toilet(s)
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Availability and Location of Standard Toilets
View
- Standard toilets are not available.
Additional Info Health
- Disability awareness / equality training can be provided for hospital staff.
- Disability awareness training are provided for staff.
- The most commonly produced documents could be provided in other formats.
- Documents in Braille, large print, audio, different languages and voice recognition CD format can be requested.
- Assistance dogs are allowed in most areas of the hospital.
- Areas with a high risk from infection, such as intensive care and wards should be contacted in advance before accessing with assistance dogs.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Staff are Text Relay aware.
- Switchboard staff are Text Relay aware.
- Help with luggage is generally available for inpatients.
- The mobility aids available include mobile hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
- There is not a charge for mobility aids.
- Children are welcomed at the venue.
- Portable hearing loops can be provided on request.
- A mobility scooter charging point is not available at the venue.