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The new name for DisabledGo

Access Guide

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Overview

Entrance

  • This entrance is located in the centre of the building frontage.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with a handrail on the left going up.
  • The ramp bypasses the steps.
  • There are 3 steps with no handrails.
  • The steps have some clear markings.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 12cm.
  • The depth of the steps is between 30cm and 45cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 115cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Getting Around (Stalls 1 - 8)

  • There is step-free level access throughout all areas.
  • Access throughout may include narrow aisles (less than 120cm).
  • Some flooring is shiny and patterned.
  • The visual contrast between the walls and floor varies between low and high.
  • There may be background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey.
  • Some of the stalls have service counters that range between 72cm and 108cm high.
    There is not a hearing assistance system.
    There may be background noise in this area.

Area (Stall 9)

  • The stall is located to the rear on the left side of the emporium.
  • There is step-free level access into this area.
  • The width of the opening is 120cm.
  • Facilities available in this area include: further stalls.
  • There is step-free level access throughout the area.
  • Access throughout the area may include narrow walkways.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey.

Room (Back Room)

  • The room is located to the rear, right side of the emporium.
  • The distance from the emporium entrance is 12m.
  • The most accessible route to the room has step-free level access, doors permanently held open and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The door is permanently held open.
  • The width of the opening is 72cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor visual contrast varies between low and high.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Standard Changing Room

  • The changing room surveyed is located to the very back of the emporium.
  • The distance from the entrance is 20m.
  • The most accessible route to the changing room has narrow walkways and step-free level access.
  • There is step-free level access into the changing room.
  • The door opens inwards and has a low visual contrast.
  • The door is easy to open.
  • The width of the door opening is 70cm.
  • Internally the door has a low visual contrast.
  • Facilities in the changing room include: a chair/stool.
  • Additional features include: a full length mirror and coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.