Access Guide
Overview
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About
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- The Cottage Museum is the smallest and most immersive museum in Lancaster.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking, on-street standard parking and a public car park nearby.
- The name of the nearest car park is on Dallas Road.
- View information on Dallas Road Car Park (opens new tab) .
- The nearest train station is Lancaster.
- The nearest bus station is Lancaster.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is stepped access at the most accessible entrance.
- The following areas have stepped access: parlour, cellar and upper floors.
- Access throughout may include uneven surfaces, manual doors, doors permanently held open, narrow walkways and narrow openings.
- The cellar, lower ground, ground and upper floors can be accessed via stairs.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: Safeguarding, Accessibility and Inclusion Training.
Entrance
- This entrance is located opposite Lancaster Castle.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There is a single manual door at this entrance.
- The door is permanently held open.
- The width of the opening is 80cm.
- The door has a high visual contrast.
- There is stepped access as you enter.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the highest step is 4cm.
Getting Around
- The following areas have stepped access: lower ground washroom, cellar and the upper floors.
- Access throughout may include uneven surfaces, manual doors, doors permanently held open, narrow walkways and narrow openings.
- The visual contrast between the walls and floor varies between low and high.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Lighting levels vary due to the size of the space.
Exhibition Space (Ground Floor - Parlour and Pantry)
- This area is indoors.
- There is step-free level access throughout the majority of areas.
- Access throughout may include uneven surfaces, doors permanently held open, narrow walkways and narrow openings.
- Some flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- There is no (or very little) background noise.
- Lighting levels were low at the time of the survey.
- There is not a hearing assistance system.
- Seating available in this area includes: benches.
- The seating is fixed.
- There are shows/talks with no designated seating for wheelchair users.
- The tour is self-guided but volunteers/staff are available to provide additional information.
- Access throughout the tour may include doors permanently held open, narrow walkways and narrow openings.
- Wayfinding signage is not provided throughout the tour.
Exhibition Space (Lower Ground - Washroom)
- This area is indoors.
- Access throughout may include uneven surfaces, manual doors, doors permanently held open, narrow walkways and narrow openings.
- The walls and floor visual contrast varies between low and high.
- There is no (or very little) background noise.
- Lighting levels were low at the time of the survey.
- There is not a hearing assistance system.
- The tour is self-guided but volunteers/staff are available to provide additional information.
- Access throughout the tour may include uneven surfaces, manual doors, doors permanently held open, narrow walkways and narrow openings.
- Wayfinding signage is not provided throughout the tour.
Exhibition Space (Cellar)
- This area is indoors.
- Access throughout may include uneven surfaces, manual doors, doors permanently held open, narrow walkways and narrow openings.
- The walls and floor visual contrast varies between low and high.
- There is no (or very little) background noise.
- Lighting levels were low at the time of the survey.
- There is not a hearing assistance system.
- The tour is self-guided but volunteers/staff are available to provide additional information.
- Access throughout the tour may include uneven surfaces, manual doors, doors permanently held open, narrow walkways and narrow openings.
- Wayfinding signage is not provided throughout the tour.
Exhibition Space (First Floor)
- This area is indoors.
- Access throughout may include uneven surfaces, manual doors, doors permanently held open, narrow walkways and narrow openings.
- The walls and floor visual contrast varies between low and high.
- There is no (or very little) background noise.
- Lighting levels were even at the time of the survey.
- There is not a hearing assistance system.
- The tour is self-guided but volunteers/staff are available to provide additional information.
- Access throughout the tour may include uneven surfaces, manual doors, doors permanently held open, narrow walkways and narrow openings.
- Wayfinding signage is not provided throughout the tour.
Exhibition Space (Second Floor)
- This area is indoors.
- Access throughout may include uneven surfaces, manual doors, doors permanently held open, narrow walkways and narrow openings.
- The walls and floor visual contrast varies between low and high.
- There is not a hearing assistance system.
- The tour is self-guided but volunteers/staff are available to provide additional information.
- Access throughout the tour may include uneven surfaces, manual doors, doors permanently held open, narrow walkways and narrow openings.
- Wayfinding signage is not provided throughout the tour.
- There are very low, exposed beams in this area.