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Festival Market

Central Drive, Morecambe, Lancashire, LA4 4DW

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Access Guide

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Overview

Parking

  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 280cm (width) x 400cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The charging points require an app.
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located There is a coach drop off point on Central Drive.
    • There is a dropped kerb with tactile paving from the drop-off point.
  • Public Car Parks View
    • There is a public car park located There is parking on three sides of the market.
    • The name of the car park is Festival Market Pay & Display Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located near to the public toilets.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single manual gate at this entrance.
  • The door is permanently held open.
  • The width of the opening is 280cm.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.
  • There are numerous access points around the market. Some manual doors are held open depending on the weather; most are sliding doors that are easy to open.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include narrow aisles (less than 120cm).
  • Some flooring is shiny.
  • The visual contrast between the walls and floor varies between low and high.
  • There may be background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests and benches.
  • Lighting levels vary due to the size of the space.
  • There is a range of market stalls at a standard height of 83cm. There are service counters in some of the retail units at varying heights ranging from 110cm to 135cm. The aisles between market stalls varies between 100cm - 150cm.

Eating and Drinking (Oliver's Café)

  • Location and Service View
    • This is one of two cafés on the site, and is situated in the conservatory area.
    • The most accessible route has step-free level access.
    • This area has a counter where food and drink can be ordered and numerous seating options.
    • Full table service is available on request only.
    • Menus are available on a board and displayed on the counter.
    • The following dietary requirements can be catered for: dairy free, lactose free, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located at the far side of the café.
    • There is step-free level access to the counter.
    • The height of the counter is 76cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There is another entrance to this area leading directly from further parking. The manual double doors have a locked extension leaf that can be opened on request.

Eating and Drinking (Star Café)

  • Location and Service View
    • This is one of two cafés on the site, and is situated in the main market area.
    • The most accessible route has step-free level access and manual doors.
    • This area has a counter where food and drink can be ordered and numerous seating options.
    • Full table service is available on request only.
    • Menus are handheld, wall-mounted, available on a board and displayed on the counter.
    • The following dietary requirements can be catered for: dairy free, lactose free, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located at the rear of the café.
    • There is step-free level access to the counter.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.

Seating Area (Carousel / Patio Area)

  • The seating area is located near to the entrance and public toilets.
  • The most accessible route to the seating area has step-free level access.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • Furniture available in this area includes: picnic tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There may be background noise in this area.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located next to the standard public toilets.
    • The distance from the market entrance is 10m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The door is easy to open.
    • The width of the door opening is 88cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 219cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 80cm (from the side of the toilet pan).
    • There is a wall sensor flush for the toilet.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium visual contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 90cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • The wash basin has a sensor tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a medium visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has no disposal facilities.
    • There are multiple coat hooks.
    • The coat hooks are 120cm and 170cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Changing Places

  • Location and Access View
    • The Changing Places facility surveyed is located next to the public toilets.
    • The Changing Places toilet is in addition to other toilet facilities.
    • The distance from the market entrance is 8m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There is step-free level access into the facility.
    • There is written text signage on or near the door.
    • A key is required for access to this facility.
    • The door opens inwards and has a medium visual contrast.
    • The door is easy to open.
    • The width of the door opening is 88cm.
    • The door has a twist lock.
    • Internally the door has a medium visual contrast.
    • There is not a grab rail on the internal door.
    • The dimensions of the facility are 190cm (width) x 350cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The transfer space on the right as you face the toilet is 76cm.
    • The transfer space on the left as you face the toilet is 76cm.
    • There is a spatula flush on the right transfer side.
    • There is a horizontal grab rail on the right as you face the toilet.
    • The horizontal grab rail has a high visual contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder is located on the dropdown rail.
    • The toilet roll holder has a high visual contrast.
  • Changing Bench and Hoist Details View
    • The changing bench is free standing and height adjustable.
    • The length of the changing bench is 180cm.
    • The facility hoist is powered overhead and accesses the changing bench and the toilet.
  • Other Facilities View
    • There is a fixed height wash basin.
    • The wash basin is 78cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is not a towel dispenser.
    • A wide paper roll dispenser is not available.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The facility has a waste bin.
    • There are no coat hooks.
    • A privacy screen is not available.
    • The walls and floor have a high visual contrast.
    • Lighting levels were low at the time of the survey.
    • The automatic lighting was not working at the time of survey.