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Overview

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• About View
  • Lancaster Maritime Museum explores the area's local relationship with the ocean, inland waters and those living in-between. It is situated in two historic buildings on the quayside.
  • Facilities available in the venue include: café, museum and creative exhibitions.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is on-street Blue Badge Bay parking, on-street standard parking and a public car park nearby.
  • The name of the nearest car park is St Georges Quay .
  • View information on St Georges Quay Car park (opens new tab) .
  • The nearest train station is Lancaster.
  • The nearest bus station is Lancaster.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have stepped access: the mezzanine level in the Warehouse Gallery.
  • Access throughout may include uneven surfaces and doors permanently held open.
  • Ground, first and second floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
  • The designated safe space is located in the Education Room.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: Safeguarding and First Aid.

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Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located on the ground floor, near the port and fishing exhibits.
  • The toilet with adaptations has a left hand transfer space.
  • The shared step-free toilet facilities are located on the ground floor, near the port and fishing exhibits.
  • The male and female toilet facilities are located on the second floor in the warehouse area.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located in the toilet with adaptations on the ground floor.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located on the right side of the building.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is an entry system at a height of 110cm.
• There is a single automatic door at this entrance.
• The door opens away from you.
• The width of the opening is 85cm.
• There is a small lip on the threshold of the opening.
• The door has a medium visual contrast.
• There is a second single automatic door.
• The second door opens away from you.
• The width of the opening is 85cm.
• There is a small lip on the threshold of the opening.
• The second door has a high visual contrast.
• There is step-free level access as you enter.

You are on Shop (and Ticket Desk). Skip to the next section.

Shop (and Ticket Desk)

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• Getting Around View
  • There is step-free level access throughout all areas.
  • Access throughout may include uneven surfaces.
  • There is a low visual contrast between the shelving and floor throughout this area.
  • There is no (or very little) background noise.
  • Signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available on this floor includes: stools.
  • Lighting levels were even at the time of the survey.
• Payment View
  • The checkout area is located to the left after entering.
  • There is step-free level access to the checkout area.
  • The venue has a payment counter.
  • The designated accessible till point has a knee recess and a lowered counter.
  • The height of the payment counter is 97cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 76cm.
  • The counter has windows.
  • There is not a hearing assistance system.
  • Lighting levels were even at the time of the survey.

You are on Access To (Lift via Yard). Skip to the next section.

Access To (Lift via Yard)

• The distance from the entrance is 15m.
• The most accessible route has a slight ramp or slope and manual doors.
• The ramp has a slight gradient.
• There is written text signage on or near the entrance.
• There is a single manual door which opens towards you.
• The door is easy to open.
• The width of the opening is 90cm.
• The door has a medium visual contrast.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located in the yard.
• The distance from the entrance is 15m.
• The most accessible route to the lift has step-free level access, a steep ramp or slope and manual doors.
• The ground, first and second floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a high visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 85cm.
• The internal dimensions of the lift are 123cm (width) x 133cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: an audible announcer, a mirror to aid reversing, a separate door to exit, a visual floor indicator and a list of floor services/facilities.
• Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the right side after entering.
• There is a single manual door to access the stairwell.
• The ground, first and second floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.
• There are 4 flights of stairs.

You are on Exhibition Space (Warehouse - Second Floor). Skip to the next section.

Exhibition Space (Warehouse - Second Floor)

• All exhibits are indoors.
• There is step-free level access throughout the majority of areas.
• The following areas have step-free access via ramps or slopes: the audio room.
• The following areas have stepped access: the mezzanine, the canal boat and over sands coach exhibitions.
• Access throughout may include doors permanently held open, narrow walkways and narrow openings.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor visual contrast varies between low and high.
• The following may be experienced here: lighting effects and interactive video effects.
• There may be background noise.
• Lighting levels vary due to the size of the space.
• Display information includes: pictorial, braille, audio guides, tactile, televisions/screens, touchscreens, information boards and interactive exhibits at a suitable height for a wheelchair user.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs without armrests and stools.

You are on Area (Audio Room). Skip to the next section.

Area (Audio Room)

• To the far right side of the Warehouse.
• There is step-free access via slope into this area.
• The slope has a steep gradient.
• Services available in this area include: displays and video exhibits.
• There is step-free level access throughout the area.
• Access throughout the area may include uneven surfaces.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a high visual contrast.
• Seating available in this area includes: chairs without armrests and benches.
• There is not a hearing assistance system.
• There is background noise in this area.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Lighting levels were low at the time of the survey.

You are on Room (Education Room - Second Floor). Skip to the next section.

Room (Education Room - Second Floor)

• The room is located on the second floor, next to the café.
• The distance from the lift is 10m.
• The most accessible route to the room has slight ramps or slopes, doors permanently held open and narrow walkways.
• There is written text signage on or near the door.
• There is step-free access via slope into the room.
• The slope has a slight gradient.
• There is a single manual door with a low visual contrast.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 75cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a low visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were even at the time of the survey.

You are on Eating and Drinking (Quayside Tea Room - Second Floor). Skip to the next section.

Eating and Drinking (Quayside Tea Room - Second Floor)

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• Location and Service View
  • The Café is situated on the second floor of the museum.
  • The most accessible route has step-free level access and a lift.
  • This area has a counter where food and drink can be ordered and colleagues who can provide assistance with ordering.
  • Full table service is available on request only.
  • Menus are wall-mounted and available on a board.
  • The following dietary requirements can be catered for: dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located to the right side of the café.
  • There is step-free level access to the counter.
  • The height of the counter is 93cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 65cm.
  • The height of the tray rail is 65cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a medium visual contrast.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Access To (Georgian Lancaster, Slave Trade and Temporary Exhibition Space - First Floor). Skip to the next section.

Access To (Georgian Lancaster, Slave Trade and Temporary Exhibition Space - First Floor)

• From the second floor visitors are invited to take the lift down to the first floor level called the 'Jetty' where they can access the Georgian Lancaster, Slave Trade and Temporary Exhibition Space without using the stairs.
• The distance from the lift is 12m.
• The most accessible route has step-free level access, a lift, uneven surfaces and manual doors.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• There is written text signage on or near the entrance.
• The lift bypasses the steps.
• There are double manual doors which are permanently held open.
• The width of the opening is 108cm.
• There is a second single manual door which opens away from you.
• The door is easy to open.
• The width of the opening is 108cm.
• The second door has a medium visual contrast.

You are on Exhibition Space (Georgian Lancaster, Slave Trade and Temporary Exhibition Space - First Floor). Skip to the next section.

Exhibition Space (Georgian Lancaster, Slave Trade and Temporary Exhibition Space - First Floor)

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include doors permanently held open.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• There is no (or very little) background noise.
• Lighting levels were even at the time of the survey.
• Display information includes: interactive exhibits at a suitable height for a wheelchair user, information boards, tactile and pictorial.
• There is not a hearing assistance system.
• Seating available in this area includes: stools.

You are on Exhibition Space (Custom House, Port and Fishing Displays - Ground Floor). Skip to the next section.

Exhibition Space (Custom House, Port and Fishing Displays - Ground Floor)

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include uneven surfaces and doors permanently held open.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a low visual contrast.
• There may be background noise.
• Lighting levels were even at the time of the survey.
• Display information includes: pictorial, interactive exhibits at a suitable height for a wheelchair user, tactile, audio guides and information boards.
• There is not a hearing assistance system.
• Seating available in this area includes: stools.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the ground floor, near the port and fishing displays.
  • The distance from the entrance is 17m.
  • The most accessible route to the toilet has step-free level access and doors permanently held open.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 82cm.
  • The door has a locking handle.
  • Internally the door has a medium visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 260cm (width) x 226cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 215cm (from the side of the toilet pan).
  • There is a push button flush on top of the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a medium visual contrast.
  • The toilet seat is 43cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 65cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 83cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rail is on the right as you face the wash basin.
  • The wash basin grab rail has a medium visual contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There are paper towels for drying hands.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 115cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 77cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The is a press pad to open this door at a height of 95cm.