Access Guide
Overview
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About
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- This is one of several World Horse Welfare locations with a range of different bookable educational and visitor services and facilities.
- Services available in the venue include: coffee and tack shop, large and small public events, education and training.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Blackpool South.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: Stable Yard.
- Access throughout may include uneven surfaces.
- The following facilities are available: a seat/chair and a water bowl for assistance dogs.
- Staff receive the following training: Safeguarding.
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Toilet and Changing Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located inside the main building.
- The male and female toilet facilities are located inside the main building.
- Parent and baby changing facilities are located in the accessible toilet, in the main building.
Parking
- The car park is located to the front of the venue.
- The car park is open air/surface.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- There are no hatched/marked zones.
- The most accessible route from the Blue Badge parking has step-free level access.
- Parking is free for all users.
Entrance (Visitor Centre)
- This entrance is located directly opposite the car park.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 174cm.
- For some events one door remains held open and the width of the opening is 86cm.
- There is step-free level access as you enter.
Getting Around (Visitor Centre and Shop)
- There is step-free level access throughout all areas.
- There is background noise in this area which varies depending on the function/event .
- Wayfinding signage is provided.
- Seating available in the walkways includes: armchairs and sofas.
Reception
- The reception is located directly in front of the entrance.
- The journey time to this reception from the entrance is approximately 1 minute.
- There is step-free level access to reception.
- The height of the reception desk is 100cm.
- There is a lowered section at the desk, however it is not at a suitable height for a wheelchair user .
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event .
- Seating available in this area includes: armchairs and chairs without armrests.
- Furniture available in this area includes: tables.
- Furniture in this area is changed for certain events. The table is usually replaced by armchair seating.
Eating and Drinking (Coffee Shop)
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Location and Service
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- After the entrance turn right then go ahead, behind the reception.
- This area has a counter where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located to the rear, right side of the coffee shop.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: sofas, armchairs and chairs without armrests.
- Furniture available in this area includes: tables and coffee tables.
- There is background noise in this area which varies depending on the function/event .
Seating Area (Patio)
- The seating area is located outside of the coffee shop via one of two equally accessible doors.
- The seating area is uncovered.
- The most accessible route to the seating area has step-free level access and manual doors.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: benches.
- Furniture available in this area includes: tables.
- There is background noise in this area which varies depending on the function/event .
Room (The Party Room)
- The room is located next to coffee shop. This room is only open for functions where doors are permanently held open.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is step-free level access into the room.
- are permanently held open.
- The width of the opening is 210cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in the room includes: chairs without armrests, armchairs and sofas.
- Furniture available in the room includes: tables and coffee tables.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event .
- The furniture can be re-arranged depending on the function or event.
Area (Undercover Barn)
- The area is located outside of the main entrance and café.
- There is dementia friendly signage on or near the door.
- There is step-free access via slope into this area.
- The width of the opening is 272cm.
- There is step-free level access throughout the area.
- Access throughout the area may include doors permanently held open.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event .
Outdoor Spaces (Horse and Paddock Trail)
- The following is available in this area: woodland and farmland.
- Outdoor areas consist of concrete or tarmac, grass and gravel.
- There are footpaths in some areas.
- There is step-free level access throughout the majority of areas.
- There are some seats situated along the paths for people to rest.
- The paths have uneven surfaces.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located past the coffee shop, then left to the rear building.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards.
- The width of the door opening is 97cm.
- The door has a locking handle.
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Dimensions and Features
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- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 120cm (from the side of the toilet pan to the wall).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- There is a vertical grab rail on the transfer side.
- There is a dropdown rail on the transfer side.
- The toilet seat is 45cm from the floor.
- There is a wall mounted toilet roll holder, a wash basin, a wall mounted soap dispenser and a hand dryer available.
- The wash basin has a twist/turn tap.
- The vertical grab rail is on the right as you face the wash basin.
- There is a pull cord emergency alarm within 10cm from the floor.
- The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
- Additional features include: a mirror and a baby changing table.
