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Salt Ayre Leisure Centre - Spa, Feel Good Suite and Hub

Doris Henderson Way, Lancaster, Lancashire, LA1 5JS

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Access Guide

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Spa Facilities (Tranquil Spa and Beauty)

  • The spa is located past the sports hall on the left hand side.
  • Facilities available include; treatment rooms, saunas, steam rooms, changing areas, a changing room with adaptations and a toilet with adaptations.
  • Sauna View
    • The sauna surveyed is located through the locker and changing rooms and right into the thermal area.
    • The most accessible route to the sauna has step-free level access, manual doors and doors permanently held open.
    • There is written text signage on or near the door.
    • There is step-free level access into the sauna.
    • There is a single manual door with a low visual contrast.
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • There is no emergency alarm.
  • Steam Room View
    • The steam room surveyed is located through the locker and changing rooms and to the right into the thermal area.
    • The most accessible route to the steam room has step-free level access, manual doors and doors permanently held open.
    • There is written text signage on or near the door.
    • There is step-free level access into the steam room.
    • There is a single manual door .
    • The door opens towards you.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • There is no emergency alarm.

Toilet with Adaptations (Spa - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the spa area.
    • The distance from the spa reception is 14m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 87cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 242cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 160cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet roll holder is located on the dropdown rail.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 108cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 88cm from the floor.
    • There is no emergency alarm.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 170cm and 170cm from the floor.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were even at the time of the survey.
    • There is a shower with adaptations in this facility. The shower has a fixed and detachable heads and lever mixer controls. There are dropdown rails on both sides of the shower, and vertical and horizontal rails with a high contrast. There are 2 shower seats that are 51cm high.

Room (Hub)

  • The room is located past the spa.
  • The distance from the reception is 74m.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The door has an open extension leaf.
  • The doors open towards you.
  • The doors are easy to open.
  • The width of the opening is 117cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.

Room (Feel Good Suite)

  • The room is located past the spa and to the right side.
  • The distance from the reception is 78m.
  • The most accessible route to the room has step-free level access, manual doors and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The door is easy to open.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Feel Good Suite - Left hand Transfer)

  • Location and Access View
    • The toilet surveyed is located next to the Feel Good Suite.
    • The distance from the reception is 78m.
    • The most accessible route to the toilet has step-free level access, manual doors and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 86cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 147cm (width) x 225cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 66cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 108cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 88cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin.
    • There are multiple coat hooks.
    • The coat hooks are 168cm and 168cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.