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The Platform

Old Station Buildings, Marine Road West, Morecambe , Lancashire, LA4 4DB

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Access Guide

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Overview

  • About View
    • The Platform is a multi-purpose venue located within the restored Edwardian railway station on Morecambe promenade, offering concerts and performances, conference and exhibition facilities.
    • Facilities available in the venue include: flexible venue and room hire, exhibitions space, bar and toilets.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout.
    • Access throughout may include manual doors, doors permanently held open and automatic doors.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • Additional equipment which can be borrowed or hired includes: There is a platform lift on site for wheelchair access to the stage.
    • Documents are available in the following formats: large print (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.
    • Staff receive the following training: First Aid Training, Safeguarding, Equality and Diversity Training.

Parking

  • On-street Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located opposite the venue on Marine Road.
    • The Blue Badge bays are clearly marked.
  • Public Car Parks View
    • There is a public car park located within 200 metres.
    • The name of the car park is The nearest car park is Old Station Pay & Display Car Park,.
    • Designated Blue Badge parking bays are available in the car park.

Entrance

  • This entrance is located in the centre of the building on Marine Road.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance, however one door is locked or bolted.
  • The locked door can be opened on request.
  • The door opens towards you.
  • The width of the opening is 84cm.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Ticketing

  • Ticket Counter View
    • The ticket counter surveyed is located to the right side after entering.
    • There is step-free level access to the counter.
    • The height of the counter is 75cm.
    • There is not a lowered section at the counter.
    • The counter has windows.
    • There is not a hearing assistance system.

Room (Temporary Exhibition Space)

  • The room is located to the right after entering.
  • The distance from the entrance is 6m.
  • The most accessible route to the room has step-free level access, doors permanently held open and automatic doors.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is an entry system at a height of 85cm.
  • There are double automatic doors with a high visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The door is permanently held open.
  • The width of the opening is 65cm.
  • There is a push pad or push button to exit at a height of 100cm.
  • Although this is an automatic door, one door is permanently held open for most public events.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.
  • The layout of this room may change depending on the event.

Counter (Temporary Exhibition Space)

  • The counter is located on the right side of the room.
  • The distance from the entrance is 10m.
  • The most accessible route to the counter has automatic doors.
  • There is step-free level access to the counter.
  • The height of the counter is 115cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds and windows.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.

Area (Main Auditorium)

  • The main auditorium is ahead through the right hand doors after entering the venue.
  • There is written text signage on or near the door.
  • There is step-free level access into this area.
  • There are double automatic doors with a high visual contrast.
  • The doors opens towards you.
  • The width of the opening is 122cm.
  • There is a push pad or push button to exit at a height of 92cm.
  • Facilities available in this area include: toilets, bar and stage.
  • There is step-free level access throughout the area.
  • The following areas have stepped access: the stage (but there is a stage lift on site if required).
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • Some flooring is patterned.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs without armrests.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • The layout and lighting will change depending on the event or concert.

Eating and Drinking (Bar)

  • Location and Service View
    • The bar is open for selected events and concerts.
    • The most accessible route has step-free level access.
    • This area has a bar where drinks can be ordered.
    • Menus are wall-mounted and displayed on the counter.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the rear of the auditorium.
    • There is step-free level access to the counter.
    • The height of the counter is 109cm.
    • There is not a lowered section at the counter.
    • The counter has mirrors and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is patterned.
    • The walls and floor visual contrast varies between low and high.
    • There is background noise in this area which varies depending on the function/event .
    • Lighting levels were even at the time of the survey.
    • There is a second 'quick' bar in this area for selected events and concerts at a height of 115cm.

Room (Artists and Breakout Space)

  • The room is located behind the stage.
  • The distance from the entrance is 40m.
  • The most accessible route to the room has step-free level access, doors permanently held open and automatic doors.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 74cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Announcements are in person.
  • Lighting levels were even at the time of the survey.
  • The layout of this room might change depending on the event.

Access To (Toilets)

  • The toilets are all situated in a corridor to the right of the stage, opposite the main bar.
  • The distance from the entrance is 40m.
  • The most accessible route has step-free level access, manual doors, doors permanently held open, shiny flooring and patterned flooring.
  • There is written text signage on or near the entrance.
  • There is step-free level access to all toilets.
  • There is a single manual door which is permanently held open.
  • The width of the opening is 76cm.
  • The door has a high visual contrast.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located in the toilets corridor to the right of the stage.
    • The toilet with adaptations has a left hand transfer space.
    • The male and female step-free toilet facilities are located to the rear, right side of the venue.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the accessible toilet to the rear, right side of the venue.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the toilets corridor to the right of the stage.
    • The distance from the entrance is 42m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 190cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 83cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 80cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 92cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 140cm and 180cm from the floor.
    • The height of the baby change facility when in use is 91cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.