Access Guide
Overview
-
About
View
- The Storey is a historical building that has been remodelled with a variety of community functions and services.
- Services available in the venue include: offices, co-working and meeting rooms, creative and performing arts spaces and gallery, bar and café.
- View information on opening times
-
Parking and Public Transport
View
- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking, on-street standard parking and a public car park nearby.
- The name of the nearest car park is Dallas Road Car Park.
- View information on Dallas Road Car Park (opens new tab) .
- The nearest train station is Lancaster.
- The nearest bus station is Lancaster.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free level access via lift at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: some of the upper areas in the Printroom Café and Bar.
- Access throughout may include doors permanently held open and automatic doors.
- The lower ground, ground, first and second floors can be accessed via a standard lift and stairs.
-
Getting Help and Assistance
View
- There is seating available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There are 3 toilets with adaptations.
- Toilets with adaptations are located on the ground and first floors.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located on the ground floor.
- The male and female step-free toilet facilities are located on the ground and first floors.
-
Changing Places and Changing Facilities
View
- Parent and baby changing facilities are located in the toilets with adaptations on the ground floor.
Entrance
- This entrance is located on Meeting House Lane.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 169cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open towards you.
- The width of the opening is 140cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- There is step-free level access via lift as you enter.
- The lift bypasses the steps.
- There are 7 steps with a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- There is an alternative entrance on Castle Hill, but this is primarily used as an Emergency Exit.
Lift
- The lift surveyed is located to the left side after the entrance.
- The distance from the entrance is 4m.
- The most accessible route to the lift has step-free level access, automatic doors and doors permanently held open.
- The lower ground, ground, first and second floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 140cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings and a low visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer and a separate door to exit.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located directly ahead after entering.
- The lower ground, ground, first and second floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have some clear markings and have a handrail on the left going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the step is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Reception
- The reception is located to the left of the venue after entering via the lift or stairs.
- The distance from the lift is 10m.
- The most accessible route to reception has automatic doors.
- There is step-free level access to reception.
- The height of the reception desk is 106cm.
- There is not a lowered section at the desk.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
Eating and Drinking (Printroom Café and Bar)
-
Location and Service
View
- This area is located to the right side, opposite the reception desk.
- The most accessible route has a slight ramp or slope.
- This area has a counter where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are wall-mounted, available on a board and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
-
Order and Payment
View
- The service counter was surveyed.
- The counter is located to the right side.
- There is step-free level access to the counter.
- The height of the counter is 107cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
-
Seating Area
View
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the upper café and bar seating areas .
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, benches, stools and high stools.
- Furniture available in this area includes: tables, coffee tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Seating Area (Courtyard)
- The seating area is located outside the Printroom café and bar .
- The seating area is uncovered.
- The most accessible route to the seating area has manual doors and slight ramps or slopes.
- There is step-free level access throughout the seating area.
- The following areas have stepped access: the Storey Gardens.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: benches.
- Furniture available in this area includes: tables.
- The tables are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event .
- There is single door with a locked extension leaf leading to the Courtyard; the door is heavy and opens away with an opening width of 107cm.
Room (Auditorium)
- The room is located off the Printroom café and bar.
- The distance from the Printroom café and bar is 5m.
- The most accessible route to the room has slight ramps or slopes, manual doors and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open away from you.
- The doors are easy to open.
- The width of the opening is 154cm.
- There is a second set of double doors leading into the Auditorium from the entrance vestibule. One door is locked with an opening width of 86cm and the second door can be opened on request.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a low visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system could not be tested at the time of the survey.
- There is background noise in this area which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
- The layout of the room and the furniture might vary for each event.
Toilet with Adaptations (Ground Floor)
-
Location and Access
View
- The toilet surveyed is located on the ground floor.
- The distance from reception is 24m.
- The most accessible route to the toilet has slight ramps or slopes.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 94cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 160cm (width) x 200cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a lever flush on the right transfer side.
- There is a horizontal grab rail on the left as you face the toilet.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the right as you face the toilet.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the right as you face the toilet.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 105cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 71cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 98cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 94cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 141cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Ground Floor with Baby Change - Right Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located on the ground floor.
- The distance from reception is 25m.
- The most accessible route to the toilet has slight ramps or slopes.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 94cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 160cm (width) x 198cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 105cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 7cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 98cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 94cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 143cm from the floor.
- The height of the baby change facility when in use is 94cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Theatre (Lecture Theatre)
-
Theatre Information
View
- Concessions are available.
- There is a fixed hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
-
Auditorium
View
- The most accessible route to the auditorium has slight ramps or slopes and manual doors.
- There is step-free level access to a row of seating.
- The following rows have stepped access: all standard seating.
- There is a step free area for additional seating or wheelchair users.
- Seating available includes: chairs without armrests and flip-down seats with armrests.
Room (The Reading Room)
- The room is located on the first floor.
- The distance from the lift is 3m.
- The most accessible route to the room has step-free level access and a lift.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 96cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and long tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were even at the time of the survey.
- The layout of the room and the furniture might vary for each event.
Room (Music Room)
- The room is located on the first floor.
- The distance from the lift is 15m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 72cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were even at the time of the survey.
- The layout of the room and the furniture might vary for each event.
Room (The Drawing Room)
- The room is located on the first floor.
- The distance from the lift is 15m.
- The most accessible route to the room has step-free level access and a lift.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 98cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were even at the time of the survey.
- The layout of the room and the furniture might vary for each event.
Exhibition Space (The Gallery)
- This area is indoors.
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- The layout of the room and the furniture might vary for each event.
Toilet with Adaptations (First Floor - Left Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located on the first floor.
- The distance from the lift is 24m.
- The most accessible route to the toilet has a lift and step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 94cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
-
Dimensions and Features
View
- The dimensions of the cubicle are 202cm (width) x 172cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 154cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 108cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 100cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
