Access Guide
Overview
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About
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- This is a multi-purpose venue in a rural setting. It has a range of themed settings and buildings to cater for a range of events.
- Services available in the venue include: weddings, corporate events, parties and ticketed events.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Bromley Cross.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the Wheatsheaf Barn rear entrance.
- The following areas have stepped access: some of the outbuildings; Llama lounge, Dream Hub.
- Access throughout may include uneven surfaces and manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: mobility scooter charging facilities.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located Llama Lounge.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: First Aid and Fire Training, Disability Awareness Training and Sustainability.
- Related Access Guides View
Parking
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Car Park
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- The car park is located to the right side of the venue, however there are other spaces nearer for guests with access needs or EV charging.
- The car park is open air/surface.
- The car park surface consists of loose chippings and unsurfaced areas.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted but have no markings.
- The nearest designated bay is 5m from the Wheatsheaf Bar.
- The most accessible route from the Blue Badge parking has slight ramps or slopes and uneven surfaces.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There is 1 electric vehicle charging point.
- The controls are not at a suitable height for a wheelchair user.
- The charging points require an app.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located The drop off point is located to the rear of the Wheatsheaf Barn, by the ramped entrance.
- There is no dropped kerb from the drop-off point.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located near the Wheatsheaf Barn and the Events Barn.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female toilet facilities are located near the Wheatsheaf Barn.
- The male and female toilet facilities are located near the Events Barn.
- The gender inclusive toilet facilities are located in the Snug.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located near the Wheatsheaf Barn and the Events Barn.
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Washroom and Shower Facilities
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- The shower facilities which have adaptations are located near the Wheatsheaf Barn.
Entrance (Wheatsheaf Bar)
- This entrance is located at the front of the venue, next to The Farmhouse accommodation.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double manual doors at this entrance.
- The doors open towards you.
- The doors are easy to open.
- The width of the opening is 126cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Eating and Drinking (Wheatsheaf Bar)
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Location and Service
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- The Wheatsheaf Bar is located next to the Wheatsheaf Barn. There is a linking corridor with seating and an alternative entrance with manual, double doors.
- The most accessible route has step-free level access and manual doors.
- This area has a bar where drinks can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located opposite the entrance.
- There is step-free level access to the counter.
- The height of the counter is 117cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs with armrests, chairs without armrests and stools.
- Furniture available in this area includes: tables.
- The tables are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event .
- Lighting levels were even at the time of the survey.
Access To (Wheatsheaf Barn)
- The Wheatsheaf Barn is next to the Wheatsheaf Bar. There is step-free level access from the Wheatsheaf Bar, from the rear drop-off point via the ramp or the front via steps and manual, double doors.
- The distance from the rear drop off point is 10m.
- The most accessible route has a slight ramp or slope, uneven surfaces and manual doors.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with a handrail on the left going up.
- The handrail is easy to grip.
- There is written text signage on or near the entrance.
- There is step-free level access at the entrance.
- There are double manual doors which open towards you.
- The doors are easy to open.
- The width of the opening is 146cm.
- The doors have a medium visual contrast.
Room (Wheatsheaf Barn)
- There is step-free level access into the room.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Toilet with Adaptations (Wheatsheaf Barn - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located between the Wheatsheaf Bar and Wheatsheaf Barn.
- The distance from the Wheatsheaf Bar entrance is 10m.
- The most accessible route to the toilet has manual doors and step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 88cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 231cm (width) x 238cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 156cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 104cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 120cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There is one coat hook.
- The coat hook is 173cm from the floor.
- The height of the baby change facility when in use is 75cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a wet room shower in this room with no grab rails, a twist/turn shower mixer with detachable shower head.
Room (Dream Hub)
- The room is located to the far left side of the venue.
- The distance from the Wheatsheaf Bar is 37m.
- The most accessible route to the room has slight ramps or slopes, uneven surfaces and steps.
- There is written text signage on or near the door.
- There is stepped access into the room.
- There are 2 steps with no handrails.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- The depth of the steps is not between 30cm and 45cm.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- The walls and floor have a low visual contrast.
- Seating available in the room includes: armchairs and sofas.
- Furniture available in the room includes: coffee tables.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
Access To (The Snug)
- The Snug is an additional room, above the Wheatsheaf Bar.
- The distance from the Wheatsheaf Bar entrance is 10m.
- The most accessible route has steps and manual doors.
- There are 15 steps with a handrail on the right going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- There is written text signage on or near the entrance.
- There is step-free level access into The Snug.
- There is a single manual door which opens away from you.
- The door is easy to open.
- The width of the opening is 77cm.
- The door has a medium visual contrast.
Room (The Snug)
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests, armchairs, sofas and high stools.
- Furniture available in the room includes: tables, high tables and desks.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
Eating and Drinking (Events Barn)
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Location and Service
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- This is the main, and largest event facility on the far, right side of the venue and is 30m from the Wheatsheaf Bar.
- The most accessible route has steep ramps or slopes, uneven surfaces, manual doors and doors permanently held open.
- This area has a bar where drinks can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located on the left side after entering.
- There is step-free level access to the counter.
- The height of the counter is 112cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area, this may include the use of a lift.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: armchairs, sofas and stools.
- Furniture available in this area includes: tables.
- The tables are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event .
- Lighting levels were low at the time of the survey.
- Users with access needs can use the stair lift to access the bar area from the Events Barn, or the alternative exit near the Toilets and in via the main entrance.
Room (Events Barn)
- The room is located to the far right side of the venue.
- The distance from the Wheatsheaf Bar is 40m.
- The most accessible route to the room has slight ramps or slopes, uneven surfaces and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access via lift into the room.
- There is step-free level access throughout the room, this may include the use of a lift.
- The following areas have stepped access: the bar area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: long tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were low at the time of the survey.
Toilet with Adaptations (Events Barn - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located next to the Events Barn.
- The distance from the upper Events Barn entrance is 2m.
- The most accessible route to the toilet has uneven surfaces, slight ramps or slopes and manual doors.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door is easy to open.
- The width of the door opening is 80cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 238cm (width) x 222cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 170cm (from the side of the toilet pan).
- There is a push button flush on top of the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a medium visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 87cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- There is a chair with arms in this Toilet with Adaptations.
Room (Llama Lounge)
- The distance from the Wheatsheaf Bar is 25m.
- The most accessible route to the room has a very easy slope and uneven surfaces.
- There is written text signage on or near the door.
- There is stepped access into the room.
- There are 3 steps with no handrails.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 22cm.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a low visual contrast.
- Seating available in the room includes: benches.
- The seating is fixed.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were low at the time of the survey.
Area (Prop Store)
- The Prop Store is located next to the Llama Shed at the back of the venue.
- There is written text signage on or near the door.
- There is stepped access into this area.
- There are 2 steps with no handrails.
- The steps have some clear markings.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm and 45cm.
- There are double manual doors with a low visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 60cm.
- Facilities available in this area include: wedding props and event paraphernalia.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the rear of the area.
- Access throughout the area may include uneven surfaces, manual doors and narrow openings.
- The walls and floor have a low visual contrast.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were low at the time of the survey.
Area (The Llama Shed)
- The Llama Shed is located opposite the Llama Lounge, at the back of the venue.
- There is written text signage on or near the door.
- There is step-free access via slope into this area.
- The slope has a slight gradient.
- The width of the opening is 370cm.
- There is step-free level access throughout the area.
- Access throughout the area may include uneven surfaces.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Seating available in this area includes: chairs with armrests.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
Seating Area (Outdoor Pavilion)
- The seating area is located in the field opposite the Wheatsheaf Bar.
- The seating area is covered.
- The most accessible route to the seating area has a step, uneven surfaces and slight ramps or slopes.
- There is step-free level access throughout the seating area.
- The following areas have stepped access: the Pavilion.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: benches.
- There is background noise in this area which varies depending on the function/event .
Outdoor Spaces (Games Field. Fire Pit and External Seating)
- The following is available in this area: gardens and open countryside.
- Additional facilities in this area include: fire pit and different types of seating .
- Outdoor areas consist of loose chippings, grass, gravel, compact earth and paving slabs.
- There are footpaths in some areas.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are some seats situated along the paths for people to rest.
- The paths have uneven surfaces.
