Access Guide
Overview
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About
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- Ashton Memorial is located in Williamson Park and hosts weddings, cultural and other events.
- Facilities available in the venue include: flexible exhibition and function spaces.
- View information on opening times
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest parking is located 125 metres from the car park.
- The nearest train station is Lancaster.
- The nearest bus station is Lancaster.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access via lift at the most accessible entrance.
- The following areas have stepped access: the upper viewing areas and balcony.
- Access throughout may include manual doors.
- The upper viewing areas and balcony can be accessed via stairs.
- There are no toilet facilities.
- There are toilets situated in the Pavilion Café and Gift Shop. There are additional toilets in the Wyresdale Road Car Park depending on the season or event.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: Safeguarding Training.
Parking (Quernmore Road)
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Car Park
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- The car park is located off Quernmore Road.
- The car park is open air/surface.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 125m from the Ashton Memorial.
- The most accessible route from the Blue Badge parking has steep ramps or slopes and uneven surfaces.
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Charges and Restrictions
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located close to the Blue Badge parking bays.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
- There is no limit for free parking for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located Wyresdale Road.
- The name of the car park is Wyresdale Road Car Park.
- Designated Blue Badge parking bays are available in the car park.
- This car park has 2 EV charging spaces and would involve negotiating several steep slopes to get to Ashton Memorial, Pavilion Café and Gift Shop and the Butterfly House and Zoo.
Access Point (Quernmore Road)
- This access point is located on Quernmore Road.
- The approach to the access point has uneven surfaces.
- The access point is clearly signed.
- Assistance is not available at the access point.
- There is step-free level access.
- There are double manual gates.
- The doors are permanently held open.
- There is step-free access via slope as you enter.
- The slope has a slight gradient.
Entrance
- This entrance is located to the south side of the memorial.
- The approach to the entrance has bollards.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual gate at this entrance.
- The door opens towards you.
- The gate requires effort to open.
- The width of the opening is 100cm.
- There is a second single manual door.
- The locked door can be opened on request.
- The second door opens towards you.
- The door requires effort to open.
- Visitors have to ring the bell for assistance with the lift. The height of the bell is 100cm.
- There is step-free level access via lift as you enter.
- The lift bypasses the steps.
Lift
- The lift surveyed is located on the south side of the memorial.
- The distance from the entrance is 5m.
- The most accessible route to the lift has manual doors and step-free level access.
- The lower ground and ground floors of the building are accessed by this lift.
- The lift door has a medium visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 100cm.
- The internal dimensions of the lift are 114cm (width) x 148cm (depth).
- The internal lift control buttons have a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: a separate door to exit and a visual floor indicator.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
- All lift users need to contact staff or colleagues for assistance using the lift. There is a bell for assistance at a height of 100cm.
Stairs
- The stairs surveyed are located around all of the sides of the building.
- The lower ground and ground floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are unmarked and have no handrails.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
Getting Around (Gallery and Function Room)
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: upper balcony.
- The flooring is shiny and patterned.
- There is a low visual contrast between the walls and floor in all areas.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the size of the space.
- The layout of this room will vary depending on the event or function.
Stairs (to Balcony)
- The stairs surveyed are located at the corners of the building.
- The ground floor and balcony can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are unmarked and have no handrails.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
