Access Guide
Access To (Mere Side Café)
- Mere Side Café can be accessed via the Exhibition Area, and is separate from the Visitor Centre.
- The distance from the Visitor Centre entrance is 45m.
- The most accessible route has step-free level access, automatic doors, patterned flooring and manual doors.
- There are double, manual doors to exit the Visitor Centre.
The doors are 160cm wide, with a low contrast and may be difficult to open for some visitors. - There is written text signage on or near the entrance.
- There is step-free level access into the vestibule area and café.
- There are double automatic doors which open towards you.
- The width of the opening is 180cm.
- The doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 88cm.
- There are a second set of double automatic doors which open towards you.
- The width of the opening is 180cm.
- The second set of doors have a low visual contrast.
Eating and Drinking (Mere Side Café)
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Location and Service
View
- The most accessible route has step-free level access and manual doors.
- This area has a counter where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are wall-mounted, available on a board, digital and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
View
- The payment counter was surveyed.
- The counter is located to the left side after entering the café.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is a lowered section at the counter.
- The height of the lowered section is 82cm.
- The height of the tray rail is 90cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
Seating Area (Mere Side Café Veranda)
- The seating area is located to the side and rear of the Mere Side Café, facing the water.
- The seating area is covered.
- The most accessible route to the seating area has manual doors and step-free level access.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- There are two doors leading to the Mere Side Café Veranda; a single manual door at the rear with an opening of 93cm and a sliding door at the side with an opening of 155cm.
Toilet with Adaptations (Mere Side Café Left Hand Transfer)
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Location and Access
View
- The toilet surveyed is located in the Mere Side Café entrance vestibule.
- The distance from the Visitor Centre entrance is 43m.
- The most accessible route to the toilet has automatic doors, step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The door is easy to open.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
View
- The dimensions of the cubicle are 250cm (width) x 136cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a push button flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 98cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 69cm from the floor.
- The wash basin has a twist turn mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 105cm and 170cm from the floor.
- The height of the baby change facility when in use is 87cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.