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Xscape Yorkshire

Colorado Way, Glasshoughton, Castleford, WF10 4TA

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Access Guide

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Introduction

  • Services / facilities within the building include Snozone’s real indoor snow slope, 4D Golf and adventure golf, a gym, Cineworld cinema with 4DX screen, Tenpin bowling, laser tag, a children's play area, Funstation carnival games, specialist outdoor brands and eateries / restaurants.
  • Services / facilities within the grounds include a children’s funfair, benches and seats.

Opening Times

  • Monday 06:00 - 00:00.
  • Tuesday 06:00 - 00:00.
  • Wednesday 06:00 - 00:00.
  • Thursday 06:00 - 00:00.
  • Friday 06:00 - 00:00.
  • Saturday 06:00 - 00:00.
  • Sunday 06:00 - 00:00.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Castleford.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest National Rail station is Glasshoughton.
  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 355cm x 500cm (11ft 8in x 16ft 5in).
  • The nearest Blue Badge bay is 23m (25yd 6in) from the main entrance.
  • The furthest Blue Badge bay is 54m (59yd 2in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.
  • Comments View
    • There are 10+ Parent and Child bays in this car park.
    • Security boulders have been placed on the exit and entry walkways ranging from 140cm to 180cm apart from each other.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is / are double.
  • The width of the door opening is 216cm (7ft 1in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope does not bypass the step(s).
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Other Floors (Main Entrance)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The lighting levels are medium.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G-1.
    • The escalators steps are not clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are medium.

Other Floors (Rear)

  • Steps View
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The lighting levels are low.
    • The steps are not clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G-1.
    • The escalators steps are clearly marked.
    • The foot and head of the escalators are not clearly marked.
    • The lighting levels are medium.
  • Comments View
    • The escalators go up only.

Lift (Cactus)

  • There is a lift for public use.
  • The lift is located to the left of the main stairway and escalators as you enter the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 20m (21yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 137cm x 154cm (4ft 6in x 5ft 1in).
  • The clear door width is 89cm (2ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is moderate to good.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • Comments View
    • The entrance to the lift faces away from the Main Entrance.

Lift (Rear Lift)

  • There is a lift for public use.
  • The lift is located to the rear of the building.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G and 1.
  • The lift is approximately 70m (76yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 137cm x 154cm (4ft 6in x 5ft 1in).
  • The clear door width is 89cm (2ft 11in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is moderate to good.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • Comments View
    • There is a small lip on the threshold of the lift entrance.

Outside Access (Toilets)

  • This information is for the entrance located to the left of the main concourse.
  • There is level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double.
  • The door(s) is / are heavy.
  • The width of the door opening is 183cm (6ft).

Additional Info

  • Staff do receive disability awareness / equality training.
  • Staff do not receive deaf awareness training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • Water bowls for assistance dogs are available.
  • There is a dog toilet or toileting area.
  • An assistance dog toileting area can be provided onsite.
  • Staff who speak different languages are not generally on duty.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • A member of staff trained in Makaton is not generally on duty.
  • Staff are not Text Relay aware.
  • A raised or tactile plan of the building is not available on request.
  • There is not an open fireplace.
  • Children are welcomed at the venue.
  • There is a soft play area for children indoor.

Inside Access

  • Access and Circulation View
    • There is step-free access throughout the building via lift(s).
    • There is not a/are not door(s) in corridors/walkways which have to be opened manually.
    • The type of flooring throughout is vinyl, tiles, wood and laminate.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There are mats on the floor that might be perceived as holes.
    • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
    • Access to other floors/levels is via stairs, escalator and lift.
    • The lighting levels are varied.
    • Seating is restricted to the food outlets.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does play background music/sound.
    • Music/sound is played continously.
    • There is not a hearing assistance system.

Accessible Toilet(s)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located turning right at the end of a corridor.
    • This accessible toilet is approximately 45m (49yd 8in) from the main accessible entrance.
    • There is step-free access into the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a member of staff.
    • There is pictorial, written text and ‘Stoma Friendly’ signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 86cm (2ft 10in).
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 153cm x 222cm (5ft x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush, however it is not on the transfer side (on top of the cistern).
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There are dropdown rails on both sides of the toilet.
    • The contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is low.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 105cm and 160cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a shelf within the accessible toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 102cm.
    • The shelf is located where it is reachable.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 93cm (3ft 1in).
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 82cm (2ft 8in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is push.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 87cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 75cm (2ft 6in).
    • The contrast between the hand dryer and the wall is high.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located through the doors to the left of the main concourse.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 47m from the main accessible entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.
  • Baby Changing Facilities View
    • Baby change facilities are available in the shared toilets.
    • There is a flip down baby change table available.
    • The height of the baby change table is 90cm.
  • Toilet Facilities 2 View
    • The male toilet is located through the doors to the left of the main concourse.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 44m from the main accessible entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 82cm.
    • The wash basin(s) tap type is push.
    • Lighting levels are good.