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Westgate Oxford - Car Park

Westgate, Oxford, OX1 1TR

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Access Guide

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Getting Here

Getting Help and Assistance

  • for further information on services and facilities at Westgate Oxford please click here (new tab).
  • Guest services associates receive Autism Awareness training.
  • There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
  • British Sign Language interpreters cannot be provided on request.
  • Guest Services Associates do receive training in escorting visually impaired people.
  • In-house training at the beginning of their service with Westgate Oxford.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include motorised wheelchairs, mobility scooters and wheelchairs.
  • To obtain mobility aids please contact Shopmobility on 01865 263 630.

Multi-Storey Car Park (Westgate Oxford Car Park)

  • The shopping centre does have its own parking facilities.
  • The car park is located off the A420.
  • The car park type is underground.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 200cm (6ft 7in).
  • The car park does have a barrier control system.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • On levels -1 and -2.
  • There is a total of 1000 parking bays in the car park of which 49 are designated for the use of Blue Badge holders.
  • There are parking charges for the car park.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located in the levels -1 and -2 lift lobbies.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • There is not a/are not clearly marked drop-off point(s).
  • Comments View
    • The car park has 50 parking bays available with HV charge points. The chargers are free to use and operate 7.2kw – 32A with type 2 lock plug systems. Please note, you will need to bring your own charging cable to use this facility.

Multi-Storey Designated Parking Level (Designated Parking Level -1)

  • There is/are 25 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 480cm (12ft 2in x 15ft 9in).
  • There is not a 120cm marked zone around the Blue Badge parking bay(s).
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
    • There is/are 10 designated Parent and Child bays parking bay(s) on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are not clearly presented.
    • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located in the lift lobby.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift lobby on level -1.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • It may be necessary to cross the path of moving vehicles between the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is concrete.
    • The nearest designated Blue Badge parking bay is approximately 10m from the lift lobby level -1.
    • Digital wayfinders are not available.

Escalator(s) (Car Park to Leiden Square)

  • Wayfinding signage is provided for escalators.
  • The escalators go both up and down.
  • The floors which are accessible by escalator(s) are levels -2, -1 and ground level (Leiden Square).
  • The escalator(s) steps are clearly marked.
  • The foot and head of the escalator(s) are not clearly marked.
  • The lighting levels at the escalator(s) are good.
  • Comments View
    • There is a bollard at the foot of the escalators going up and a bollard at the head of the escalators going down.

Lift (Car Park)

  • There is a lift for public use.
  • The lift is located in the car park lobbies.
  • There are 2 other lifts in this location.
  • The other lifts have very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are levels -2, -1, G, UG and 2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 210cm x 190cm (6ft 11in x 6ft 3in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Car Park Pedestrian Exit (Level -1)

  • This information is for the pedestrian exit located off Level -1 car park.
  • The pedestrian exit is clearly signed.
  • The pedestrian exit is clearly signed with 'Westgate - to the Shops'.
  • There is step-free access at this exit.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 170cm.
  • There are bollards at this exit.
  • The minimum width between the bollards is 105cm.
  • Pedestrian Exit View
    • The bollards do not have an identification band to aid visually impaired people.
    • Digital wayfinders are not available.

Multi-Storey Designated Parking Level (Designated Parking Level -2)

  • There is/are 24 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 480cm (12ft 2in x 15ft 9in).
  • There is not a 120cm marked zone around the Blue Badge parking bay(s).
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
    • There is/are 10 designated Parent and Child bays parking bay(s) on this level.
  • Paying View
    • Payment signs are not provided.
    • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located in the lift lobby.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to level -2 lift lobby.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • It may be necessary to cross the path of moving vehicles between the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is concrete.
    • The nearest designated Blue Badge parking bay is approximately 10m from the lift lobby entrance level -2.
    • Digital wayfinders are not available.

Car Park Pedestrian Exit (Level -2)

  • This information is for the pedestrian exit located off the car park on level -2.
  • The pedestrian exit is clearly signed.
  • The pedestrian exit is clearly signed with 'Westgate - to the Shops'.
  • There is step-free access at this exit.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 170cm.
  • There are bollards at this exit.
  • The minimum width between the bollards is 105cm.
  • Pedestrian Exit View
    • The bollards do not have an identification band to aid visually impaired people.
    • Digital wayfinders are not available.

Related Access Guides (Westgate Oxford)