You are on Summary (Westgate - Roof Terrace). Skip to the next section.

Summary (Westgate - Roof Terrace)

• The Roof Terrace is located on the second floor of Westgate Oxford.
• For more information on Westgate Roof Terrace please click here (new tab).

You are on Opening Times (Westgate Oxford). Skip to the next section.

Opening Times (Westgate Oxford)

• Monday 10:00 - 20:00.
• Tuesday 10:00 - 20:00.
• Wednesday 10:00 - 20:00.
• Thursday 10:00 - 20:00.
• Friday 10:00 - 20:00.
• Saturday 09:00 - 20:00.
• Sunday 11:00 - 17:00.

You are on Getting Here. Skip to the next section.

Getting Here

• Westgate Oxford is located in the heart of Oxford city and is accessed via the A420.
  Major roads in the Oxford area are the A34 and A40, which have links to the M40 motorway.
• Westgate has an underground car park across two floors.
  There are 50 Blue Badge bays and 32 Parent & Baby parking spaces.
  If you drive into the city, please follow the Westgate signs or direct your sat-nav to Thames Street (OX1 1SL).
  Parking is limited at Westgate, so it is recommended to use Park and Ride for your journey into central Oxford.
• For more information on road travel and traffic news please click here (opens new tab).
• For more information onhttps://www.oxfordmail.co.uk/li/traffic.in.Oxford please click here (opens new tab).
• There is a bus stop within 150 metres of the shopping centre.
• Whether you're travelling from nearby or further afield, there are a variety of buses that travel to the city centre from in and around Oxfordshire.
  Buses in Oxford cover surrounding towns and villages including Abingdon, Bicester, Carterton, Wantage, Banbury and many more.
• For more information on Oxford Buses please click here (opens new tab).
• For more information on Stagecoach Buses please click here (opens new tab).
• The nearest railway station is Oxford.
• Oxford Station is approximately 0.5 mile from Westgate Oxford.
  There are regular services to and from Didcot Parkway, London Marylebone and London Paddington.
  The station also serves Reading, Manchester Piccadilly, Newcastle, Banbury and Hereford.
  There is step-free access to all platforms.
• For more information on Oxford Station - National Rail please click here (opens new tab).
• For more information on rail travel and times please click here (opens new tab).
• For more information on Great Western Railway please click here (opens new tab).
• The following link is for Blue Badge parking bays on roads surrounding Westgate Oxford.
• To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• for further information on services and facilities at Westgate Oxford please click here (new tab).
• Guest services associates receive Autism Awareness training.
• There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
• British Sign Language interpreters cannot be provided on request.
• Guest Services Associates do receive training in escorting visually impaired people.
• In-house training at the beginning of their service with Westgate Oxford.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include motorised wheelchairs, mobility scooters and wheelchairs.
• To obtain mobility aids please contact Shopmobility on 01865 263 630.

You are on Related Access Guides (Westgate Oxford Parking). Skip to the next section.

Related Access Guides (Westgate Oxford Parking)

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Westgate Oxford - Car Park link (new tab) - click here

You are on Lift (Car Park). Skip to the next section.

Lift (Car Park)

• There is a lift for public use.
• The lift is located in the car park lobbies.
• There are 2 other lifts in this location.
• The other lifts have very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are levels -2, -1, G, UG and 2.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 130cm (4ft 3in).
• The dimensions of the lift are 210cm x 190cm (6ft 11in x 6ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Lift (South Arcade). Skip to the next section.

Lift (South Arcade)

• There is a lift for public use.
• The lift is located on South Arcade, towards Middle Square.
• Signs indicating the location of the lift are not available from the entrance.
• There is 1 other lift in this location.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are ground level, upper ground level and level 2 (Roof Terrace).
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 137cm x 240cm (4ft 6in x 7ft 10in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Escalator(s) (Middle Square to Roof Terrace). Skip to the next section.

Escalator(s) (Middle Square to Roof Terrace)

• Wayfinding signage is provided for escalators.
• The escalators go both up and down.
• The floors which are accessible by escalator(s) are Upper Ground - Middle Square and Roof Terrace.
• The escalator(s) steps are clearly marked.
• The foot and head of the escalator(s) are not clearly marked.
• The lighting levels at the escalator(s) are good.

Collapse all Expand all

• Comments View
  • There is a bollard at the foot of the escalators going up and a bollard at the head of the escalators going down.

You are on Escalator(s) (Leiden Square to Roof Terrace). Skip to the next section.

Escalator(s) (Leiden Square to Roof Terrace)

• Wayfinding signage is provided for escalators.
• The escalators go both up and down.
• The floors which are accessible by escalator(s) are Upper Ground - Leiden Square and Roof Terrace.
• The escalator(s) steps are clearly marked.
• The foot and head of the escalator(s) are not clearly marked.
• There is a bollard at the foot and head of the escalator(s).
• The lighting levels at the escalator(s) are good.

Collapse all Expand all

• Comments View
  • There is a bollard at the foot of the escalators going up and a bollard at the head of the escalators going down.

You are on External Area(s) (Roof Terrace). Skip to the next section.

External Area(s) (Roof Terrace)

• Digital wayfinders are not available.
• Information posts are provided to aid wayfinding.
• This external area is not covered.
• The type of flooring in this area is stone/concrete paving.
• The following types of seating can be found in this area; wooden benches.
• There is good colour contrast between the walls and floor in the majority of corridors/walkways.
• Background music is not played in this area.
• There is step free access in this area.

Collapse all Expand all

• Comments View
  • When it is sunny, there is an artificial lawn area with deckchairs.

You are on Changing Places (Toilet Area - Roof Terrace). Skip to the next section.

Changing Places (Toilet Area - Roof Terrace)

• The facility is located to the left when exiting the South Arcade lifts.
• The facility is approximately 38m (41yd 1ft) from the the South Arcade lift.
• There is level access to the facility.
• The facility surveyed is for the sole use of disabled people.
• The colour contrast between the external door and wall is good.
• The colour contrast between the internal door and wall is good.
• You do need a key for the facility.
• The key is a radar key.
• The key can be obtained from a member of staff.
• The door opens inwards.
• The door(s) is/are easy to open.
• The door is locked by a locking handle.
• The door has a horizontal grab rail.
• The width of the door is 94cm (3ft 1in).
• The dimensions of the facility are 330cm x 370cm.
• There is a clear 200cm x 180cm manoeuvring space in the facility.
• The facility has a non-slip floor.
• The colour contrast between the walls and floor is fair.
• The facility toilet is peninsular.
• The transfer space on the right as you face the toilet is 92cm (3ft).
• The transfer space on the left as you face the toilet is 120cm (3ft 11in).
• There is a/are dropdown rail(s) provided.
• As you face the toilet the dropdown rail(s) is/are on both sides.
• The colour contrast between the dropdown rail(s) and wall is good.
• As you face the toilet there are vertical grab rails on both sides.
• The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
• The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
• The height of the toilet seat above floor level is 48cm (1ft 7in).
• There is a spatula flush.
• There is not a toilet roll holder.
• The toilet has a lid obstructing the back rest/cistern/wall.
• The toilet seat colour contrast is poor.
• There is an emergency alarm for the toilet.
• The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
• The facility changing bench is wall mounted.
• The facility changing bench height is adjustable.
• The length of the facility changing bench is 170cm (5ft 7in).
• The facility hoist is powered overhead.
• The overhead hoist covers all areas in the cubicle.
• There is a shower unit with a detachable shower head.
• The shower head is height adjustable.
• The adjustable shower head can be placed between 120cm and 140cm when mounted.
• There is a flip-down/tip-up seat for the shower.
• The height of the flip-down/tip-up or fixed seat is 49cm (1ft 7in).
• Horizontal and/or dropdown rails are available on both sides of the shower seat.
• The colour contrast between the shower rails and wall is good.
• There is a vertical grab rail for the shower.
• The colour contrast between the vertical grab rail(s) for the shower and wall is good.
• A privacy screen is not available.
• The type of wash basin is fixed.
• The height of the wash basin is 73cm.
• The wash basin tap type is lever.
• There is a mixer tap.
• Wall mounted grab rails are available at the wash basin.
• As you face the wash basin, the wall mounted grab rails are on both sides.
• The colour contrast between the wash basin grab rail(s) and wall is good.
• There is a soap dispenser.
• The height of the soap dispenser is 120cm.
• Wide tear off paper roll is not available.
• There is a hand dryer.
• The hand dryer is at the recommended height of 80cm-100cm.
• There is not a towel dispenser.
• There is a mirror.
• The mirror is not placed at a lower level or at an angle for ease of use.
• There is a/are female sanitary and non-infectious waste disposal units.
• There is not an emergency alarm for the facility.
• There is not a coat hook.
• There is not a flashing fire alarm beacon within the toilet.
• The lighting levels are good.

You are on Accessible Toilet(s) (Toilet Area - Roof Terrace). Skip to the next section.

Accessible Toilet(s) (Toilet Area - Roof Terrace)

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located to the left when exiting the South Arcade lift.
  • This accessible toilet is approximately 28m (30yd 1ft) from the South Arcade lift.
  • There is step-free access to the accessible toilet.
  • Clear wayfinding signage for the toilet(s) is provided.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 96cm (3ft 2in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 160cm x 270cm (5ft 3in x 8ft 10in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • The transfer space is obstructed by a waste bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is not an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf next to the toilet.
  • The shelf is not between 90cm and 100cm.
  • The toilet has a wall which acts as a backrest.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 97cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.

You are on Standard Toilet(s) (Toilet Area - Roof Terrace). Skip to the next section.

Standard Toilet(s) (Toilet Area - Roof Terrace)

• Standard toilet facilities are not available.

Collapse all Expand all

• Toilet Facilities View
  • The female and male toilets are located in the toilet area of the Roof Terrace (level 2).
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 42m from the South Parade lift.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There are additional ambulant cubicles with differing rail configurations.
  • The height of the wash basin(s) is 89cm.
  • The height of the lowered wash basin is 70cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
• Baby Changing Facilities View
  • Baby change facilities are available in the male toilets.
  • There is a flip down baby change table available.
  • The height of the baby change table is 69cm.

You are on Parent and Baby Room (Toilet Area - Roof Terrace). Skip to the next section.

Parent and Baby Room (Toilet Area - Roof Terrace)

• There is a parent and baby room for public use.
• The parent and baby room is located to the left when exiting the South Arcade lift.
• The parent and baby room is approximately 31m from the South Arcade lifts.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 72cm (2ft 4in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 72cm.
• The wash basin tap type is sensor.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

Collapse all Expand all

• Comments View
  • There are two similar parent and baby rooms available.
  • There is also a separate breast feeding room with armchairs.

You are on Related Access Guides (Westgate Oxford). Skip to the next section.

Related Access Guides (Westgate Oxford)

• Westgate Oxford - Centre Management link (new tab) - click here
• Westgate Oxford - Ground Level link (new tab) - click here
• Westgate Oxford - Shopmobility link (new tab) - click here
• Westgate Oxford - Upper Ground Level link (new tab) - click here
• Westgate Social link (new tab) - click here