Access Guide

Search Access Guide

Getting Here

Braintree Village is located to the south east of Braintree, just off the B1018.
Braintree Village has 2 car parks located to the north and south of the shopping village.
Free parking is available to all Braintree Village Shoppers, with 1,500 spaces available.
There is a bus stop within 150 metres of the shopping centre.
For more information on bus times please click here (opens new tab).
The nearest railway station is Braintree Freeport.
Braintree Freeport station is approximately 322ft from the shopping village.
For more information on Greater Anglia please click here (opens new tab).
For more information on National Rail - Braintree Freeport please click here (opens new tab).

There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
Water bowls for assistance dogs are available.
There are mobility aids available.
The mobility aids available include wheelchairs.
To obtain mobility aids please contact guest services.

Entrance View
- This information is for the entrance located off the North Car Park.
- The entrance area/door is clearly signed.
- This entrance sign says 'SHOP & DINE THIS WAY'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are no doors at this entrance.
- There are bollards at this entrance.
- The minimum width between the bollards is 115cm.
- The height of the bollard(s) is 78cm.
- The bollards do not have an identification band to aid visually impaired people.
Ramp/Slope View
- The ramp/slope is located on the path leading from the car park into the shopping area.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.

Entrance View
- This information is for the entrance located on the south side of the shopping village.
- The entrance area/door is clearly signed.
- This entrance sign says 'Braintree Village'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are no doors at this entrance.
- There are bollards at this entrance.
- The minimum width between the bollards is 132cm.
- The height of the bollard(s) is 101cm.
- The bollards do have an identification band to aid visually impaired people.
- There is not a member of staff available for assistance at this entrance.
Ramp/Slope View
- The ramp/slope is located in front of the entrance and beyond the bollards.
- The gradient of the ramp/slope is slight.

This information is for the entrance located at the bottom of the central shops.
The entrance area/door is clearly signed.
This entrance sign says 'Guest Services'.
There is step-free access at this entrance.
The entrance door(s) does/do contrast visually with its immediate surroundings.
The main door(s) open(s) towards you (pull).
The door(s) is/are single width with a locked extension leaf.
The door(s) is/are permanently held open.
The width of the door opening is 89cm.
There is a small lip on the threshold of the entrance, with a height of 2cm or below.

The reception point is located ahead as you enter via the Guest Information Services entrance.
The reception point is approximately 1m (3ft 3in) from the entrance.
The reception area/desk is clearly visible from the entrance.
There is step-free access to the reception point.
There is a clear unobstructed route to the reception point.
There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
The reception counter is not placed in front of a background which is patterned.
The lighting levels at the reception point are good.
The height of the reception counter is 73cm.
There is sufficient space to write or sign documents on the counter.
There is a hearing assistance system at the reception point.
The type of system is a fixed loop.
The hearing assistance system is not signed.
Staff are trained to use the system.
The type of flooring in the reception area is vinyl.
There is a waiting area close to the reception point.
Access to the waiting area is unobstructed.
The following types of seating can be found in this area; armchairs and sofas.
There is sufficient space for a wheelchair user to use the waiting area.