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Cardinal Place

Victoria Street, London, SW1E 5JD

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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is no main entrance for the building.
    • There are 4 other entrances.
    • 2 of the other entrances have step-free level access.
    • 2 of the other entrances have step-free access via slope.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via slopes: various slopes throughout the venue.
    • There are no doors along circulation routes.
    • Access throughout may include pillars and permanent physical obstructions.
    • Levels 0 and 1 can be accessed via a standard lift, escalator and stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located inside the public toilets, behind the escalators.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male step-free standard toilet facilities are located inside the public toilets.
  • Changing Facilities View
    • Parent and baby changing facilities are located inside the public toilets.
  • Washroom and Shower Facilities View
    • Standard washroom facilities are located inside the public toilets.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Palace Street.
    • The Blue Badge bays are clearly marked and signposted.

Getting Inside

  • The approach to the building is step-free and level.
  • The most accessible entrance surveyed was off Victoria Street, as you exit the Victoria Underground Station.
  • This entrance gives access to the shopping centre.
  • There is step-free level access at the most accessible entrance.
  • There is no main entrance for the building.
  • There are 4 other entrances.
  • 2 of the other entrances have step-free level access.
  • 2 of the other entrances have step-free access via slope.

Access Point (Victoria Street/Victoria Underground Station)

  • Access Point View
    • This access point is located off Victoria Street, as you exit the Victoria Underground Station.
    • The approach to the access point has bollards.
    • The access point is clearly signed.
    • There is step-free level access at the access point.
    • There is an open gap at this access point.
    • The width of the opening is more than 200cm.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • Access to the roof garden seating is via 6 steps.
  • Circulation View
    • There are no doors to open along circulation routes.
    • Access throughout may include pillars and permanent physical obstructions.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny.
    • There is background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: benches.
    • Lighting levels vary due to the size of the space.

Parent and Baby Room / Feeding Room (Ground Floor - Behind Escalators)

  • The room is located in the centre of the venue, behind the escalators.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 100cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is a second, single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • The door has a low colour contrast.
  • Internally the door has a low colour contrast.
  • The height of the baby change facility when in use is 88cm.
  • There is also a toilet, a wash basin, a hand dryer and a mirror in the room.
  • The wash basin has a lever mixer tap.
  • The room has a nappy/incontinence items bin.
  • Seating available in this room includes: stools.
  • The walls and floor have a medium colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Ground Floor - Behind Escalators - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located in the centre of the venue, behind the escalators.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a low colour contrast.
    • The door requires effort to open.
    • The width of the opening is 100cm.
    • There is a second door.
    • The door opens outwards and has a low colour contrast.
    • The door requires effort to open.
    • The width of the opening is 98cm.
    • The door has a lever twist lock.
    • Internally the door has a low colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 173cm (width) x 263cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 107cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 82cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 104cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 107cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 127cm and 187cm from the floor.
    • The walls and floor have a low colour contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Lift

  • The lift surveyed is located in the centre of the venue, next to M&S.
  • The most accessible route to the lift has step-free level access.
  • There is an automatic door along the most accessible route.
  • Standard Lift View
    • Levels 0, 1, and -1 can be accessed by this lift.
    • The lift door has a medium colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1000kg.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 109cm.
    • The internal dimensions of the lift are 160cm (width) x 140cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a low colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Escalators

  • The escalators surveyed are located in the centre of the venue.
  • Levels 0 and 1 can be accessed by escalator.
  • The steps are clearly marked.
  • The foot (bottom) and head (top) of the escalators are clearly marked.

Stairs

  • The stairs are located in the centre of the venue.
  • Levels 0 and 1 can be accessed by these stairs.
  • There are handrails on both sides and also a central handrail.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • The depth of the steps is not between 30cm-45cm.

Outdoor Spaces (Level 1 - Roof Garden)

  • About View
    • The following is available in this area: gardens.
  • Getting Around View
    • There are surfaced footpaths throughout.
    • Surfaced footpaths consist of: paving slabs.
    • The majority of the surfaced footpaths are wide enough for wheelchair users.
    • There are also unsurfaced paths/trails in some areas.
    • Path or trail surfaces consist of: grass.
    • The majority of the unsurfaced footpaths are wide enough for wheelchair users.
    • There is no signage in this area.
    • There are seats situated along the paths for people to rest.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the roof garden seating area.