You are on Overview. Skip to the next section.

Overview

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• About View
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Wandsworth Town.
  • This station does not have step-free access.
  • The nearest underground station is East Putney.
  • This underground station does not have step-free access.
  • The nearest bus station is Wandsworth/Southside.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The most accessible entrance is the main entrance.
  • There are 3 other entrances.
  • 2 of the other entrances have step-free level access.
  • 1 of the other entrances has step-free access via slope.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via slopes or ramps: public toilets and some circulation routes.
  • There are no doors along circulation routes.
  • The ground floor and Upper Mall can be accessed via a standard lift, escalator and stairs.
  • Car park levels 1-7 can be accessed via standard lifts and stairs.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • The toilets with adaptations are located on the Upper Mall level, inside the public toilets.
  • The transfer space varies between toilets with adaptations.
  • Female and male step-free standard toilet facilities are located on the Upper Mall level, inside the public toilets.
• Changing Places Facilities View
  • Changing Places facilities are located on the Upper Mall level, inside the public toilets, to the left as you enter.
• Changing Facilities View
  • Parent and baby changing facilities are located on the Upper Mall level, inside the public toilets, to the left as you enter.
• Washroom and Shower Facilities View
  • Standard washroom facilities are located on the Upper Mall level, inside the public toilets.

You are on Getting Inside. Skip to the next section.

Getting Inside

• The approach to the building is sloped.
• The slope has a slight gradient.
• The most accessible entrance surveyed was located off Wandsworth High Street.
• This entrance gives access to the shopping centre.
• There is step-free level access at the most accessible entrance.
• There are 4 other entrances.
• 3 of the other entrances have step-free level access.
• 1 of the other entrances has step-free access via slope.

You are on Parking (Car Park 1). Skip to the next section.

Parking (Car Park 1)

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• Car Park View
  • The car park is located off Mapleton Crescent Road.
  • The car park is multi-storey.
  • The car park surface consists of tarmac and concrete.
  • The height of the restriction barrier is 210cm.
  • There are 42 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 150cm.
  • The nearest designated bay is 11m from the Level 3 (Upper Mall) - Car Park Entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
• Charges and Restrictions View
  • Parking is not free for all users, including Blue Badge holders.
  • Payment machines are located in the lift lobby of the car park and inside the main building.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Upper Mall - Car Park 1). Skip to the next section.

Entrance (Upper Mall - Car Park 1)

• This entrance is located on Level 3 (Upper Mall) of the Southside Shopping Centre.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double automatic doors.
• The doors are permanently held open.
• One of the doors was locked at the time of the survey.
• The locked door can be opened on request.
• The width of the opening is 69cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is a side entrance. The width of the opening is 120cm.

You are on Lift (Car Park 1). Skip to the next section.

Lift (Car Park 1)

• The lift surveyed is located at the front, as you enter via the car park.
• The distance from the Car Park 1 entrance is 8m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • Levels 1-7 can be accessed by this lift.
  • The lift door has a medium colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 2500kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 129cm.
  • The internal dimensions of the lift are 180cm (width) x 268cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

You are on Parking (Car Park 2). Skip to the next section.

Parking (Car Park 2)

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• Car Park View
  • The car park is located off Neville Gill Close.
  • The car park is multi-storey.
  • The car park surface consists of concrete.
  • The height of the restriction barrier is 184cm.
  • There are 9 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 130cm.
  • The nearest designated bay is 16m from the Level 1 - Car Park Entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
• Charges and Restrictions View
  • Parking is not free for all users, including Blue Badge holders.
  • Payment machines are located inside the main building.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
• Electric Vehicle Charging Points View
  • There are no electric vehicle charging points designated for Blue Badge holders.
  • There are 2 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 470cm (depth).
  • The controls are at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • An online account is required to use the charging point.
  • Payment can be made with a credit/debit card (contactless).
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Level 1 - Car Park 2). Skip to the next section.

Entrance (Level 1 - Car Park 2)

• This entrance is located on Level 1 of the Southside Shopping Centre.
• The entrance area is clearly signed.
• There is step-free level access at the entrance.
• There are double manual doors.
• The doors open away from you.
• The doors require effort to open.
• The width of the opening is 140cm.
• The doors have a high colour contrast.
• There is a second set of double manual doors.
• The doors open away from you.
• The doors require effort to open.
• The width of the opening is 140cm.
• The doors have a high colour contrast.

You are on Lift (Car Park 2). Skip to the next section.

Lift (Car Park 2)

• The lift surveyed is located to the left, as you enter via the Car Park 2 entrance.
• The distance from the Car Park 2 entrance is 7m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • Levels G, 1, and 2 can be accessed by this lift.
  • The lift door has a medium colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1275kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 184cm (width) x 148cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a medium colour contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator, an audible announcer, an intercom hearing assistance system and a mirror to aid reversing.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are other lifts available at this location which are of a similar size.

You are on Stairs (Car Park 2). Skip to the next section.

Stairs (Car Park 2)

• The stairs are located to the left, as you enter via the Car Park 2 entrance.
• Levels G, 1, and 2 can be accessed by these stairs.
• There are double manual doors to access the stairwell.
• There are handrails on both sides, which are within reach.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm-45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Access To (Ground Floor - Main Entrance). Skip to the next section.

Access To (Ground Floor - Main Entrance)

• Access to the shopping centre is via the piazza, located off Wandsworth High Street.
• The most accessible route has step-free access via a slope.
• The slope has a slight gradient.
• There are 4 steps.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm-45cm.
• There are no doors to open along the most accessible route.

You are on Main Entrance (Ground Floor). Skip to the next section.

Main Entrance (Ground Floor)

• This entrance is located off Wandsworth High Street.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 138cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access between floors via lift.
  • There is step-free level access along the majority of the circulation routes.
  • Some circulation routes have a slight slope.
  • Access to the public toilets is via a slight ramp.
• Circulation View
  • There are no doors to open along circulation routes.
  • Access throughout may include permanent physical obstructions and moveable physical obstructions.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • The flooring is shiny and patterned.
  • There is background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, benches and stools.
  • Lighting levels vary due to the size of the space.

You are on Lift (Shopping Centre). Skip to the next section.

Lift (Shopping Centre)

• The lift surveyed is located at the rear of the shopping centre, as you enter via the main entrance.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • The ground floor and the Upper Mall can be accessed by this lift.
  • The lift door has a medium colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 800kg.
  • The external lift control buttons have tactile and Braille markings.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 79cm.
  • The internal dimensions of the lift are 124cm (width) x 141cm (depth).
  • The internal lift control buttons have tactile and Braille markings.
  • The control buttons have a medium colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator, an audible announcer and an intercom hearing assistance system.
  • The lift has a separate door to exit.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Escalators (Shopping Centre). Skip to the next section.

Escalators (Shopping Centre)

• The escalators surveyed are located at the rear of the shopping centre, as you enter via the main entrance.
• The ground floor and the Upper Mall can be accessed by escalator.
• The steps are unmarked.
• The foot (bottom) and head (top) of the escalators are not clearly marked.
• Lighting levels vary due to the size of the space.

You are on Stairs (Shopping Centre). Skip to the next section.

Stairs (Shopping Centre)

• The stairs are located at the rear of the shopping centre, as you enter via the main entrance.
• The ground floor and the Upper Mall can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm-45cm.
• Lighting levels vary due to the size of the space.

You are on Parent and Baby Room / Feeding Room (Upper Mall). Skip to the next section.

Parent and Baby Room / Feeding Room (Upper Mall)

• The room is located on the Upper Mall level, inside the public toilets, to the left as you enter.
• The distance from the shopping centre lift is 60m.
• The most accessible route to the room has a slight ramp.
• Doors are held open along the most accessible route.
• There is pictorial and written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door.
• The door opens towards you.
• The door requires effort to open.
• The width of the opening is 86cm.
• The door has a high colour contrast.
• Internally the door has a high colour contrast.
• The height of the baby change facility when in use is 88cm.
• There is also a wash basin, a paper towel dispenser, a mirror and a coat hook in the room.
• The wash basin has a sensor tap.
• The room has a nappy/incontinence items bin.
• Seating available in this room includes: armchairs.
• The walls and floor colour contrast varies between low and high.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Changing Places (Upper Mall). Skip to the next section.

Changing Places (Upper Mall)

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• Location and Access View
  • The Changing Places facility surveyed is located on the Upper Mall level, inside the public toilets, to the left as you enter.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The distance from the shopping centre lift is 63m.
  • The most accessible route to the Changing Places facility has a slight ramp.
  • Doors are held open along the most accessible route.
  • There is step-free level access into the facility.
  • There is pictorial and 'Not All Disabilities Are Visible' signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 99cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a medium colour contrast.
  • The dimensions of the facility are 316cm (width) x 443cm (depth).
  • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
  • The lateral transfer space on the left is 66cm (from the side of the toilet pan).
  • The lateral transfer space on the right is 70cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on the right transfer side.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a low colour contrast.
  • There are dropdown grab rails on both sides of the toilet.
  • The dropdown grab rails have a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 75cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 180cm.
  • The facility hoist is powered overhead and accesses all areas.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a low colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 119cm from the floor.
  • There is not a towel dispenser.
  • A wide paper roll dispenser is available.
  • The wide paper roll dispenser is 90cm from the floor.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 82cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 110cm and 183cm from the floor.
  • A privacy screen is available.
  • The walls and floor have a low colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Toilet with Adaptations (Upper Mall - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Upper Mall - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located on the Upper Mall level, inside the public toilets, to the left as you enter.
  • The distance from the shopping centre lift is 59m.
• Route View
  • The most accessible route to the toilet has a slight ramp.
  • Doors are held open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and 'Not All Disabilities Are Visible' signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 90cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 290cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 82cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet has a padded backrest.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a low colour contrast.
  • The toilet roll holder is 86cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a low colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a medium colour contrast.
  • The soap dispenser is 97cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 83cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a long mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin.
  • There are multiple coat hooks.
  • The coat hooks are 154cm and 183cm from the floor.
  • The walls and floor have a low colour contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.