Access Guide
Overview
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About
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- Grantham Tennis Club is a friendly, inclusive tennis club with a fully equipped gym located in Grantham, Lincolnshire.
- Facilities available in the venue include: a café, bar, gym, indoor and outdoor tennis courts, mini courts, a club shop, venue hire, holiday camps and a coaching programme for all ages and abilities.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Grantham.
- The nearest bus station is Grantham Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the Richard Edgley Clubhouse, from the main car park.
- Access throughout may include uneven surfaces, manual doors, automatic doors and narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a water bowl available for assistance dogs.
- Facilities/services include: phone charging points and Wi-Fi.
- Staff receive the following training: First Aid, Fire Safety, Safeguarding, Disability Awareness and Manual Handling.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground floor of the Club, within the changing room with adaptations and in the Richard Edgley Clubhouse.
- The toilets with adaptations have a transfer space on both sides.
- The male and female step-free standard toilet facilities are located on the ground floor of the Club, in the main corridor and in the Richard Edgley Clubhouse.
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Changing Places and Changing Facilities
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- The changing facilities which have adaptations are located on the ground floor of the Club, in the main corridor.
- Standard changing facilities are located on the ground floor of the Club, in the main corridor.
- Parent and baby changing facilities are located within the changing room with adaptations on the ground floor of the Club, in the main corridor.
Main Car Park
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Car Park
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- The car park is located at the front of the Club.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 210cm.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 126cm.
- The nearest designated bay is 20m from the main entrance to the Club.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are 6 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 480cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app.
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Drop-off Point
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- There is not a designated drop-off point available.
Access Point
- This access point is located to the far left of the main car park.
- The access point is not clearly signed.
- There are double manual gates, however one gate is locked.
- The locked gate can be opened on request.
- The gate is permanently held open.
- The width of the opening is 91cm.
- There is a small lip on the threshold of the opening.
- The gates have a low visual contrast.
- There is step-free level access as you enter.
Entrance
- This entrance is located to the right hand side of the Club.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single automatic door at this entrance.
- The door opens towards you.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the opening.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: the Richard Edgley Clubhouse.
- Access throughout may include uneven surfaces, manual doors, automatic doors and narrow walkways.
- Some flooring is shiny.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise in some areas of the venue.
Reception and GTC Shop
- The reception is located on the right hand side, as you enter the Club.
- The distance from the main entrance door is 5m.
- There is step-free level access to reception.
- The reception desk is adjustable, with a maximum height of 126cm and a minimum height of 71cm.
- The reception has patterned/distracting backgrounds.
- There is a portable hearing assistance system which is not clearly signed.
- There is a portable contactless machine for payments.
- There is background noise in this area which varies depending on the time of day.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: sofas and stools.
- Furniture available in this area includes: coffee tables.
The GTC Café
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Location and Access
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- The café is located to the left hand side, on entering the Club.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menus are wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located straight ahead, when entering the cafe.
- There is step-free level access to the counter.
- The height of the counter is 85cm.
- There is a lowered section at the counter.
- The height of the lowered section is 70cm.
- The counter has patterned/distracting backgrounds.
- The height of the tray rail is 80cm.
- There is a portable contactless machine available for payments.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
The Hernaman Bar
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Location and Access
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- The Hernaman Bar is located to the right of the café counter and straight ahead.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request .
- The door opens towards you.
- The width of the opening is 92cm.
- The width of the doors to the outdoor seating area is 186cm, with a 2cm step at the threshold.
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Service
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- This area has a bar where drinks can be ordered.
- Full table service is available on request only.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located to the left hand side, on entering the Bar.
- There is step-free level access to the counter.
- The height of the counter is 114cm.
- There is a lowered section at the counter.
- The height of the lowered section is 85cm.
- The counter has patterned/distracting backgrounds.
- There is a portable contactless machine for payments.
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Seating Area
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- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- Seating available in this area includes: chairs without armrests and sofas.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
Access to the Indoor Courts
- The most accessible route has step-free level access.
- There is no signage on or near the entrance.
- There is step-free level access with a small lip at the threshold.
- There are double manual doors which open towards you.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 86cm.
- The doors have a high visual contrast.
- There are 4 indoor courts.
- There are two further doors into the indoor courts from the main corridor.
- These doors are similar, with a width of 82cm and a raised threshold of 2cm.
Standard Changing Area
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Changing Area
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- The male changing area was surveyed.
- The changing area is located in the main corridor of the club, on the right hand side after the lift.
- The distance from the reception is 20m.
- The most accessible route to the changing area has step-free level access.
- There is step-free level access into the changing area.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 82cm.
- Internally the door has a high visual contrast.
- Facilities in this area include: toilets, showers, a changing bench and lockers.
- There are lockers at a suitable height for a wheelchair user.
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Toilet Facilities
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- There is step-free level access to the toilet facilities.
- There are no ambulant toilet facilities available.
- There is a wash basin, a soap dispenser and a hand dryer available.
- The wash basin has a lever mixer tap.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat.
Changing Room with Adaptations (Transfer Both Sides)
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Access
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- The changing room surveyed is located in the main corridor of the club on the right hand side, after the lift.
- The distance from the reception desk is 20m.
- The most accessible route to the changing room has step-free level access.
- There is step-free level access into the changing room.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 90cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- Facilities available in the changing room include: a changing table/bench, a toilet, a wash basin, a wheel-in shower and a baby change table.
- The dimensions of the changing room are 282cm (width) x 340cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet .
- The lateral transfer space on the left is 190cm (from the side of the toilet pan).
- The lateral transfer space on the right is 115cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is not a wall mounted toilet roll holder.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 50cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 84cm from the floor.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a soap dispenser, however it is not wall mounted.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 102cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a high visual contrast.
- The hand dryer is 80cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The changing room has a clinical waste bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 90cm.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is an adjustable shower head which can also be detached.
- There is a flip-down shower seat.
- The shower seat is 50cm from the floor.
- The shower controls are lever mixer.
- There are grab rails for the shower.
- The shower grab rails have a high visual contrast.
- The shower dropdown rail has a high visual contrast.
- The walls and floor have a high visual contrast.
Gym
- The gym is located at the far end of the main corridor in the Club.
- There is step-free level access into the gym.
- There are double manual doors with a high visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The door opens towards you.
- The width of the opening is 88cm.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: one of the bench presses.
- Access throughout may include uneven surfaces and narrow walkways.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed when open.
- The walls and floor visual contrast varies between low and high.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights and cable resistance machines.
- There is not a hearing assistance system.
- There is background noise in this area.
Platform Lift
- The lift surveyed is located in the main corridor of the Club, on the right hand side.
- This lift is a platform lift.
- The distance from the reception desk is 10m.
- The most accessible route to the lift has step-free level access.
- The ground floor and first floor are accessed by this lift.
- The lift door has a low visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 110cm (width) x 144cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- Internally the lift has: an audible announcer.
Stairs
- The stairs surveyed are located in the main corridor of the Club on the right hand side, before the lift.
- There is a single manual door to access the stairwell.
- The ground floor and the first floor can be accessed by these stairs.
- There are 16 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is not between 30cm and 45cm.
Viewing Balcony - First Floor
- The viewing balcony is located on the first floor.
- There is step-free level access into this area.
- There is step-free level access throughout the area.
- Access throughout the area may include narrow walkways.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and sofas.
- Furniture available in this area includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event.
Treatment Room - First Floor
- The room is located on the first floor, to the left from the lift.
- The distance from the lift is 25m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 90cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests and armchairs.
- Furniture available in the room includes: treatment tables/beds.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
Gym - Upper Level - First Floor
- The gym is located on the first floor, to the right from the lift.
- There is step-free level access into the gym.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 90cm.
- There is step-free level access throughout.
- Access throughout may include uneven surfaces and narrow walkways.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- The gym is staffed when open.
- The walls and floor have a high visual contrast.
- There is some clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights.
- There is not a hearing assistance system.
- There is background noise in this area.
Outdoor Seating Areas
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Location and Access
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- There is an seating area located outside the reception/cafe.
- The most accessible route has step-free level access.
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Seating Area
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- Some of the seating area is covered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables, picnic tables and adapted picnic tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event.
- There are also wooden benches at the sides of all the tennis courts.
Outdoor Spaces
- The following is available in this area: outdoor tennis courts, benches, sheltered bicycle racks and pathways.
- Outdoor areas consist of concrete or tarmac and artificial grass.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: access to the Richard Edgley Clubhouse.
- There are some seats situated along the paths for people to rest.
Access to the Outdoor Green Courts
- There are 3 separate, gated entrances to the green courts.
- The most accessible route has step-free level access and manual gates.
- There is no signage on or near the entrance.
- There is step-free level access to the green courts.
- There is a single manual gate which opens both ways.
- The width of the opening is 122cm.
- The gate has a low visual contrast.
Access to the Outdoor Clay Courts (Closest to the Club)
- From the main car park, head through the manual gates and turn left.
- Follow the pathway, bypassing the mini courts, to the entrance of the courts on the left hand side.
- The distance from the car park is 40m.
- The most accessible route has step-free level access, a very easy slope and uneven surfaces.
- The slope has a slight gradient.
- There is no signage on or near the entrance.
- There is step-free level access onto the courts.
- The width of the opening is 122cm.
Access to the Outdoor Clay Courts (Farthest from the Club)
- From the main entrance gate, turn right and continue along the pathway, bypassing the green courts.
- At the end of the pathway, turn left and follow the second pathway to the end, bypassing the bicycle racks.
- The courts are straight ahead.
- The most accessible route has step-free level access and narrow walkways.
- There is no signage on or near the entrance.
- There is step-free level access to the courts.
- There are double manual gates which open both ways.
- One of the gates was locked at the time of the survey.
- The locked gate can be opened on request.
- The width of the opening is 128cm.
- The gate has a low visual contrast.
Access to the Richard Edgley Clubhouse
- From the main car park, head through the manual gates and turn left.
- Follow the pathway to the end, then at the end of the pathway, turn left again and continue along the second pathway.
- The Clubhouse is on the right hand side.
- The distance from the main car park is 90m.
- The most accessible route has step-free level access, a slight ramp or slope and uneven surfaces.
- The slope has a slight gradient.
- There is written text signage on or near the entrance.
- There is stepped access to the Clubhouse.
- There is 1 step with no handrails.
- There is a single manual door which opens away from you.
- The width of the opening is 82cm.
- The door has a high visual contrast.
- There is alternative access from the second car park, immediately outside the Clubhouse.
The Richard Edgley Clubhouse
- The room is located immediately upon entering.
- There is no signage on or near the door.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is background noise in this area which varies depending on the function/event.
Kitchen Facilities - The Richard Edgley Clubhouse
- The kitchen is located to the right hand side of the room.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 83cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 89cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The sink is 89cm from the floor.
- A lowered sink is not available.
- The sink has a twist/turn tap.
- Facilities within the kitchen include a fridge and a kettle.
Toilet with Adaptations (The Richard Edgley Clubhouse - Right Hand Transfer)
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Access
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- The toilet surveyed is located to the right hand side of the room.
- The distance from the entrance to the Clubhouse is 6m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 82cm.
- The door has a sliding bolt lock.
- Internally the door has a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 178cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 110cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 43cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 76cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 80cm from the floor.
- The wash basin has a twist/turn tap.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 95cm from the floor.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a high visual contrast.
- The hand dryer is 82cm from the floor.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
