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Grantham Tennis Club

Gonerby Road, Gonerby Hill Foot, Grantham, Lincolnshire, NG31 8HU

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Access Guide

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Overview

  • About View
    • Grantham Tennis Club is a friendly, inclusive tennis club with a fully equipped gym located in Grantham, Lincolnshire.
    • Facilities available in the venue include: a café, bar, gym, indoor and outdoor tennis courts, mini courts, a club shop, venue hire, holiday camps and a coaching programme for all ages and abilities.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: the Richard Edgley Clubhouse, from the main car park.
    • Access throughout may include uneven surfaces, manual doors, automatic doors and narrow walkways.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • There is a water bowl available for assistance dogs.
    • Facilities/services include: phone charging points and Wi-Fi.
    • Staff receive the following training: First Aid, Fire Safety, Safeguarding, Disability Awareness and Manual Handling.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the ground floor of the Club, within the changing room with adaptations and in the Richard Edgley Clubhouse.
    • The toilets with adaptations have a transfer space on both sides.
    • The male and female step-free standard toilet facilities are located on the ground floor of the Club, in the main corridor and in the Richard Edgley Clubhouse.
  • Changing Places and Changing Facilities View
    • The changing facilities which have adaptations are located on the ground floor of the Club, in the main corridor.
    • Standard changing facilities are located on the ground floor of the Club, in the main corridor.
    • Parent and baby changing facilities are located within the changing room with adaptations on the ground floor of the Club, in the main corridor.

Main Car Park

  • Car Park View
    • The car park is located at the front of the Club.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 210cm.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 126cm.
    • The nearest designated bay is 20m from the main entrance to the Club.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are 6 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 480cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require an app.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Access Point

  • This access point is located to the far left of the main car park.
  • The access point is not clearly signed.
  • There are double manual gates, however one gate is locked.
  • The locked gate can be opened on request.
  • The gate is permanently held open.
  • The width of the opening is 91cm.
  • There is a small lip on the threshold of the opening.
  • The gates have a low visual contrast.
  • There is step-free level access as you enter.

Entrance

  • This entrance is located to the right hand side of the Club.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • The width of the opening is 82cm.
  • There is a small lip on the threshold of the opening.
  • There is step-free level access as you enter.

Getting Around

  • There is step-free level access throughout the majority of areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: the Richard Edgley Clubhouse.
  • Access throughout may include uneven surfaces, manual doors, automatic doors and narrow walkways.
  • Some flooring is shiny.
  • The visual contrast between the walls and floor varies between low and high.
  • There is background noise in some areas of the venue.

Reception and GTC Shop

  • The reception is located on the right hand side, as you enter the Club.
  • The distance from the main entrance door is 5m.
  • There is step-free level access to reception.
  • The reception desk is adjustable, with a maximum height of 126cm and a minimum height of 71cm.
  • The reception has patterned/distracting backgrounds.
  • There is a portable hearing assistance system which is not clearly signed.
  • There is a portable contactless machine for payments.
  • There is background noise in this area which varies depending on the time of day.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: sofas and stools.
  • Furniture available in this area includes: coffee tables.

The GTC Café

  • Location and Access View
    • The café is located to the left hand side, on entering the Club.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Service View
    • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus are wall-mounted.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located straight ahead, when entering the cafe.
    • There is step-free level access to the counter.
    • The height of the counter is 85cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 70cm.
    • The counter has patterned/distracting backgrounds.
    • The height of the tray rail is 80cm.
    • There is a portable contactless machine available for payments.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area.

The Hernaman Bar

  • Location and Access View
    • The Hernaman Bar is located to the right of the café counter and straight ahead.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There are double manual doors with a high visual contrast.
    • One of the doors was locked at the time of the survey.
    • The locked door can be opened on request .
    • The door opens towards you.
    • The width of the opening is 92cm.
    • The width of the doors to the outdoor seating area is 186cm, with a 2cm step at the threshold.
  • Service View
    • This area has a bar where drinks can be ordered.
    • Full table service is available on request only.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the left hand side, on entering the Bar.
    • There is step-free level access to the counter.
    • The height of the counter is 114cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 85cm.
    • The counter has patterned/distracting backgrounds.
    • There is a portable contactless machine for payments.
  • Seating Area View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs without armrests and sofas.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area.

Access to the Indoor Courts

  • The most accessible route has step-free level access.
  • There is no signage on or near the entrance.
  • There is step-free level access with a small lip at the threshold.
  • There are double manual doors which open towards you.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 86cm.
  • The doors have a high visual contrast.
  • There are 4 indoor courts.
  • There are two further doors into the indoor courts from the main corridor.
  • These doors are similar, with a width of 82cm and a raised threshold of 2cm.

Standard Changing Area

  • Changing Area View
    • The male changing area was surveyed.
    • The changing area is located in the main corridor of the club, on the right hand side after the lift.
    • The distance from the reception is 20m.
    • The most accessible route to the changing area has step-free level access.
    • There is step-free level access into the changing area.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 82cm.
    • Internally the door has a high visual contrast.
    • Facilities in this area include: toilets, showers, a changing bench and lockers.
    • There are lockers at a suitable height for a wheelchair user.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • There are no ambulant toilet facilities available.
    • There is a wash basin, a soap dispenser and a hand dryer available.
    • The wash basin has a lever mixer tap.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.

Changing Room with Adaptations (Transfer Both Sides)

  • Access View
    • The changing room surveyed is located in the main corridor of the club on the right hand side, after the lift.
    • The distance from the reception desk is 20m.
    • The most accessible route to the changing room has step-free level access.
    • There is step-free level access into the changing room.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 90cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • Facilities available in the changing room include: a changing table/bench, a toilet, a wash basin, a wheel-in shower and a baby change table.
    • The dimensions of the changing room are 282cm (width) x 340cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet .
    • The lateral transfer space on the left is 190cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 115cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is not a wall mounted toilet roll holder.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 50cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 84cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a soap dispenser, however it is not wall mounted.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 102cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 80cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The changing room has a clinical waste bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 90cm.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • There is a flip-down shower seat.
    • The shower seat is 50cm from the floor.
    • The shower controls are lever mixer.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.
    • The shower dropdown rail has a high visual contrast.
    • The walls and floor have a high visual contrast.

Gym

  • The gym is located at the far end of the main corridor in the Club.
  • There is step-free level access into the gym.
  • There are double manual doors with a high visual contrast.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The door opens towards you.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: one of the bench presses.
  • Access throughout may include uneven surfaces and narrow walkways.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed when open.
  • The walls and floor visual contrast varies between low and high.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights and cable resistance machines.
  • There is not a hearing assistance system.
  • There is background noise in this area.

Platform Lift

  • The lift surveyed is located in the main corridor of the Club, on the right hand side.
  • This lift is a platform lift.
  • The distance from the reception desk is 10m.
  • The most accessible route to the lift has step-free level access.
  • The ground floor and first floor are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 110cm (width) x 144cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • Internally the lift has: an audible announcer.

Stairs

  • The stairs surveyed are located in the main corridor of the Club on the right hand side, before the lift.
  • There is a single manual door to access the stairwell.
  • The ground floor and the first floor can be accessed by these stairs.
  • There are 16 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is not between 30cm and 45cm.

Viewing Balcony - First Floor

  • The viewing balcony is located on the first floor.
  • There is step-free level access into this area.
  • There is step-free level access throughout the area.
  • Access throughout the area may include narrow walkways.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs without armrests and sofas.
  • Furniture available in this area includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is background noise in this area which varies depending on the function/event.

Treatment Room - First Floor

  • The room is located on the first floor, to the left from the lift.
  • The distance from the lift is 25m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 90cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: chairs without armrests and armchairs.
  • Furniture available in the room includes: treatment tables/beds.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this room.

Gym - Upper Level - First Floor

  • The gym is located on the first floor, to the right from the lift.
  • There is step-free level access into the gym.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 90cm.
  • There is step-free level access throughout.
  • Access throughout may include uneven surfaces and narrow walkways.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed when open.
  • The walls and floor have a high visual contrast.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights.
  • There is not a hearing assistance system.
  • There is background noise in this area.

Outdoor Seating Areas

  • Location and Access View
    • There is an seating area located outside the reception/cafe.
    • The most accessible route has step-free level access.
  • Seating Area View
    • Some of the seating area is covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs without armrests and benches.
    • Furniture available in this area includes: tables, picnic tables and adapted picnic tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the function/event.
    • There are also wooden benches at the sides of all the tennis courts.

Outdoor Spaces

  • The following is available in this area: outdoor tennis courts, benches, sheltered bicycle racks and pathways.
  • Outdoor areas consist of concrete or tarmac and artificial grass.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: access to the Richard Edgley Clubhouse.
  • There are some seats situated along the paths for people to rest.

Access to the Outdoor Green Courts

  • There are 3 separate, gated entrances to the green courts.
  • The most accessible route has step-free level access and manual gates.
  • There is no signage on or near the entrance.
  • There is step-free level access to the green courts.
  • There is a single manual gate which opens both ways.
  • The width of the opening is 122cm.
  • The gate has a low visual contrast.

Access to the Outdoor Clay Courts (Closest to the Club)

  • From the main car park, head through the manual gates and turn left.
  • Follow the pathway, bypassing the mini courts, to the entrance of the courts on the left hand side.
  • The distance from the car park is 40m.
  • The most accessible route has step-free level access, a very easy slope and uneven surfaces.
  • The slope has a slight gradient.
  • There is no signage on or near the entrance.
  • There is step-free level access onto the courts.
  • The width of the opening is 122cm.

Access to the Outdoor Clay Courts (Farthest from the Club)

  • From the main entrance gate, turn right and continue along the pathway, bypassing the green courts.
  • At the end of the pathway, turn left and follow the second pathway to the end, bypassing the bicycle racks.
  • The courts are straight ahead.
  • The most accessible route has step-free level access and narrow walkways.
  • There is no signage on or near the entrance.
  • There is step-free level access to the courts.
  • There are double manual gates which open both ways.
  • One of the gates was locked at the time of the survey.
  • The locked gate can be opened on request.
  • The width of the opening is 128cm.
  • The gate has a low visual contrast.

Access to the Richard Edgley Clubhouse

  • From the main car park, head through the manual gates and turn left.
  • Follow the pathway to the end, then at the end of the pathway, turn left again and continue along the second pathway.
  • The Clubhouse is on the right hand side.
  • The distance from the main car park is 90m.
  • The most accessible route has step-free level access, a slight ramp or slope and uneven surfaces.
  • The slope has a slight gradient.
  • There is written text signage on or near the entrance.
  • There is stepped access to the Clubhouse.
  • There is 1 step with no handrails.
  • There is a single manual door which opens away from you.
  • The width of the opening is 82cm.
  • The door has a high visual contrast.
  • There is alternative access from the second car park, immediately outside the Clubhouse.

The Richard Edgley Clubhouse

  • The room is located immediately upon entering.
  • There is no signage on or near the door.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a flashing fire alarm.
  • There is background noise in this area which varies depending on the function/event.

Kitchen Facilities - The Richard Edgley Clubhouse

  • The kitchen is located to the right hand side of the room.
  • There is step-free level access into the kitchen.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 83cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • The work surface is 89cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The sink is 89cm from the floor.
  • A lowered sink is not available.
  • The sink has a twist/turn tap.
  • Facilities within the kitchen include a fridge and a kettle.

Toilet with Adaptations (The Richard Edgley Clubhouse - Right Hand Transfer)

  • Access View
    • The toilet surveyed is located to the right hand side of the room.
    • The distance from the entrance to the Clubhouse is 6m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 82cm.
    • The door has a sliding bolt lock.
    • Internally the door has a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 178cm (width) x 200cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 110cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 76cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 80cm from the floor.
    • The wash basin has a twist/turn tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 95cm from the floor.
    • There is a wall mounted hand dryer which requires hands to be inserted into the top.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 82cm from the floor.
    • There is no emergency alarm.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.