Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Lee Valley Velo Park - Velodrome

Queen Elizabeth Olympic Park, London, E20 3AB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

  • About View
    • Facilities available in the venue include: Café, Gym, Studios, Velodrome Track, Mountain Bike Track, BMX Track, Road Track and Velodrome Spectator Seating.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a slight ramp at the most accessible entrance.
    • The most accessible entrance is also the main entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: tiered seating.
    • The following areas have step-free access via ramps: the Velodrome Track.
    • There are manual doors along circulation routes.
    • Floors LG, G, and 1 can be accessed via a standard lift.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 6 toilets with adaptations.
    • The transfer space varies between toilets with adaptations.
    • Ambulant toilet facilities are located within the standard toilets.
    • Female and male step-free standard toilet facilities are located along the concourse.
  • Changing Facilities View
    • Parent and baby changing facilities are located along the concourse.

Parking

  • Car Park View
    • The car park is located off Abercrombie Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 10 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 380cm (width) x 565cm (depth).
    • There are no hatched/marked zones.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • Parking is free for all users.
    • Parking must be registered at the reception.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.

Entrance (Events)

  • This entrance is located on the external concourse.
  • The approach to the entrance has bollards.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp bypasses the steps.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide.
  • There are no handrails for the ramp.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is between 30cm-45cm.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 100cm.
  • The door has a low colour contrast.
  • There is a second, single manual door.
  • The door is permanently held open.
  • The width of the opening is 120cm.
  • The door has a low colour contrast.

Getting Around

  • Access View
    • There is step-free level access throughout all areas.
  • Circulation View
    • There are no doors along circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny.
    • There may be background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: chairs without armrests.
    • Lighting levels vary due to the size of the space.

Eating and Drinking (Café 42 Degrees)

  • Location and Access View
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The service counter was surveyed.
    • The counter is located off the concourse.
    • There is step-free level access to the counter.
    • The height of the counter is 116cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 85cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 116cm.
    • The payment machine is portable.
  • Service View
    • Full table service is not available.
    • Menus types include: countertop.
    • The following are available: drinking straws.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Spectator Seating Area

  • The seating area is indoors.
  • There is tiered seating in this area.
  • Designated spaces for wheelchair users are available.
  • There is standard seating with step-free level access in this area.
  • Step-free level access seating is located on row 9.
  • All the other rows of seating have stepped access.
  • Seating available includes: flip-down seats without armrests.
  • This seating area has a dedicated food and drink outlet.
  • This seating area has toilet facilities with adaptations and standard toilet facilities.

Designated Viewing Area

  • The designated viewing area surveyed is located on row 9.
  • The most accessible route to the designated seating has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the designated viewing area.
  • There is an opening without doors.
  • The width of the opening is more than 200cm.
  • The designated viewing area is clearly marked.
  • There are 10+ designated spaces for wheelchair users.
  • The view from this area is clear from obstructions.
  • Companions can sit next to you.
  • There is a steward available for assistance.
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: flip-down seats without armrests.
  • Seating is fixed.
  • Some flooring is shiny.
  • Lighting levels vary due to the size of the space.
  • There is an accessible toilet close to the viewing area (within approximately 50m).

Toilet with Adaptations (Concourse Level - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located opposite block 127.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 93cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 220cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 82cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 89cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 70cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 95cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 105cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.

Parent and Baby Room / Feeding Room

  • The room is located opposite block 127.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is pictorial signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • The door has a low colour contrast.
  • Internally the door has a high colour contrast.
  • The height of the baby change facility when in use is 90cm.
  • There is also a wash basin, a hand dryer, a paper towel dispenser, a mirror and a coat hook in the room.
  • The wash basin has a lever mixer tap.
  • The room has a waste bin and a nappy/incontinence items bin.
  • The walls and floor have a low colour contrast.
  • Lighting levels were even at the time of the survey.