Access Guide
Overview
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About
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- Facilities available in the venue include: Café, Gym, Studios, Velodrome Track, Mountain Bike Track, BMX Track, Road Track and Velodrome Spectator Seating.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Stratford.
- This station has step-free access.
- The nearest underground station is Stratford.
- This underground station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a slight ramp at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: tiered seating.
- The following areas have step-free access via ramps: the Velodrome Track.
- There are manual doors along circulation routes.
- Floors LG, G, and 1 can be accessed via a standard lift.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 8 toilets with adaptations.
- The toilets with adaptations are located next to the male and female changing rooms and on the concourse next to the café.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located within the standard toilets on the concourse.
- Female and male step-free standard toilet facilities are located next to the male and female changing rooms and track side.
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Changing Facilities
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- Changing facilities with adaptations are located within the toilets with adaptations.
- Standard changing facilities are located along the corridor.
- Parent and baby changing facilities are located on the concourse, next to the café.
Parking
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Car Park
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- The car park is located off Abercrombie Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 10 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 380cm (width) x 565cm (depth).
- There are no hatched/marked zones.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- Parking is free for all users.
- Parking must be registered at the reception.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
Entrance (Ground Floor)
- This entrance is located at the front of the building.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 275cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 250cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
Reception
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Location
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- The reception is located ahead as you enter.
- The distance from entrance is 2m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 109cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has windows which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 92cm to 105cm from the floor.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
- There are security barriers with a wider opening which open automatically.
Getting Around
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Access
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- There is step-free level access throughout walkways.
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Circulation
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- There are manual doors along circulation routes.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is shiny.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels vary due to the size of the space.
Lift (Concourse and Café)
- The lift surveyed is located next to reception.
- The distance from the main entrance is 10m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Floors G and 1 and blocks 128, 210 and 155 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 128cm.
- The internal dimensions of the lift are 210cm (width) x 155cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs (Concourse and Café)
- The stairs are located next to reception.
- Floors G and 1 can be accessed by these stairs.
- There is a permanently held open door to access the stairwell.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm-45cm.
- Lighting levels vary due to the use of large glazed walls.
Eating and Drinking (Café 42 Degrees)
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Location and Access
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- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located off the concourse.
- There is step-free level access to the counter.
- The height of the counter is 116cm.
- There is a lowered section at the counter.
- The height of the lowered section is 85cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 116cm.
- The payment machine is portable.
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Service
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- Full table service is not available.
- Menus types include: countertop.
- The following are available: drinking straws.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Some flooring is shiny.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Concourse Level - Right Hand Transfer)
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Location
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- The toilet surveyed is located opposite block 127.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 93cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 220cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 82cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 89cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 95cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 105cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey.
Changing Area
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Changing Area
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- The female and male changing area was surveyed.
- The changing area surveyed is located along the main corridor.
- The most accessible route to the changing area has step-free level access.
- There are manual doors along the most accessible route.
- There is step-free level access into the changing area.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 85cm.
- The door has a high colour contrast.
- There is a second, single manual door.
- The door requires effort to open.
- The width of the opening is 94cm.
- The door has a high colour contrast.
- Internally the door has a high colour contrast.
- Facilities in this area include: showers and a changing bench.
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Shower Facilities
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- There is step-free level access to the shower facilities.
- There is a fixed shower head.
- The shower controls are twist turn mixer.
- There is a flip-down shower seat.
- The shower seat is 46cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a high colour contrast.
- There are dropdown rails for the shower.
- The dropdown rails for the shower have a high colour contrast.
Toilet with Adaptations (Changing Area - Right Hand Transfer)
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Location
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- The toilet surveyed is located next to male changing area.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are manual doors along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door requires effort to open.
- The width of the opening is 90cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 235cm (width) x 225cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 160cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 90cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 90cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There is one coat hook.
- The coat hook is 145cm from the floor.
- The walls and floor have a low colour contrast.
- Lighting levels were low at the time of the survey.
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Shower Facilities
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- There is a wheel in shower in the cubicle.
- There is room for a wheelchair user to manoeuvre in the shower.
- There is no emergency alarm.
- There is a fixed shower head and a separate detachable shower head.
- The shower controls are lever mixer.
- There is a flip-down shower seat.
- The shower seat is 47cm from the floor.
- There are grab rails for the shower.
- The grab rails for the shower have a high colour contrast.
- There are dropdown rails for the shower.
- The dropdown rails for the shower have a high colour contrast.
- There is also a separate flip down seat for dry changing.
Gym
- The gym is located along the rear corridor.
- There is step-free level access into the gym.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 240cm.
- The doors have a high colour contrast.
- There is a second, single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 85cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There are no doors along circulation routes.
- There is room for a wheelchair user to manoeuvre.
- The gym is staffed at specific times.
- Some flooring is shiny.
- The walls and floor colour contrast varies between low and high.
- There is clear manoeuvring space between equipment (150cm x 150cm).
- Equipment includes free weights, cable resistance machines and arm cycles.
- There is not a hearing assistance system.
- There is background noise in this room.
- Lighting levels vary due to the use of large glazed walls.
Access To (BMX, Road and Mountain Bike)
- The Road Track, BMX Track and Mountain Bike trails are located on the outside of the main building.
- The most accessible route has step-free level access.
- Doors are held open along the most accessible route.
Lift (Ground Floor to the Track)
- The lift surveyed is located along the ground floor corridor.
- The most accessible route to the lift has step-free level access.
- Doors are held open along the most accessible route.
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Standard Lift
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- The ground floor and the track can be accessed by this lift.
- The lift door has a low colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 120cm.
- The internal dimensions of the lift are 150cm (width) x 230cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator, an audible announcer and a mirror to aid reversing.
- Lighting levels were low at the time of the survey.
Stairs (Ground Floor to the Track)
- The stairs are located directly after reception.
- The ground floor and the track can be accessed by these stairs.
- There are handrails on both sides and also a central handrail.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm-45cm.
- Lighting levels were low at the time of the survey.
Access To (Track Area)
- The most accessible route has ramped and stepped access.
- The ramp bypasses the steps.
- The ramp has a slight gradient.
- The ramp is over 150cm wide.
- There are handrails on both sides.
- There are 17 steps.
- There are handrails on both sides and also a central handrail.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm-45cm.
- There are no doors to open along the most accessible route.
- There is also a steep slope to access the track itself.
