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Clifton House - Bluebell Ward

Clifton House, Blue Beck Drive, York, YO30 5RA

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Access Guide

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Getting Here (Clifton House)

Getting Help and Assistance (Clifton House)

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • There is not a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.
  • There is not a/are not hearing assistance system(s) available.
  • Home visits services are not available.

Parking (Clifton House Car Park)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located to the front and side of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 3 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in).
    • The nearest Blue Badge bay is 38m (41yd 1ft) from the Clifton House main entrance.
    • The furthest Blue Badge bay is 50m (54yd 2ft) from the Clifton House main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is cobbled.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • There is not a designated drop off point.

Getting To (Bluebell Ward)

  • Bluebell Ward is/are located on the ground floor of Clifton House.
  • Access to Bluebell Ward is via the Clifton House main entrance.
  • Enter the Clifton House main entrance.
    Procced to the reception desk straight ahead and register.
    All visitors are escorted from this point.
    Enter the security doors.
    Proceed ahead along the corridor and through another set of doors.
    The entrance to Bluebell Ward is straight ahead and on the right.
  • There is step free access to Bluebell Ward.
  • Bluebell Ward is approximately 55m from the Clifton House main entrance.
  • There is a/are manual, heavy, double door(s) between the security doors and the department/service.
  • There are not resting areas along the route.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.

Outside Access (Clifton House Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 68cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located on the path leading to the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • The door is a security door and is opened by the receptionist.

Reception (Main Entrance)

  • Reception View
    • The reception point is located straight ahead beyond the main entrance.
    • The reception point is approximately 3m (3yd 10in) from the Clifton House main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.

Waiting Room / Area (Main Entrance)

  • There is a waiting room / area.
  • The waiting room / area is approximately 4m from the main entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 97cm (3ft 2in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Entrance (Security Lock Entrance - To Rose and Bluebell Wards)

  • Entrance Details View
    • This information is for the entrance located to the left of the reception desk.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 86cm.
  • Comments View
    • The entrance doors are security doors and released by the receptionist.
    • The doors give access to the visiting room.

Room / Area (Visiting Room)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Visiting Room.
  • The room / area is approximately 24m from the Clifton House main entrance.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • There is not a hearing assistance system.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are good.
  • Comments View
    • There are toilet and baby changing facilities off this room.

Ward (Bluebell Ward)

  • Ward Information View
    • This is a/an female inpatient ward.
    • This is a female ward.
    • There is/are 12 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 88cm (2ft 11in).
    • There is not a bell/buzzer.
    • There is not a hand sanitiser.

Location of Toilet / Changing Facilities (Clifton House - Main Building)

  • Accessible toilet facilities are located in the waiting room area, and secured area.
  • Shared standard toilet facilities are located in the visiting room.
  • Parent and baby changing facilities are located in the visiting room.

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