Access Guide
Overview (Newsam Centre)
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About
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- This is an Inpatient Unit.
- Services available in the venue include: wards and a therapy suite.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest step-free train station is Cross Gates.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors.
- The ground floor, first floor and second floor can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- British Sign Language can be provided virtually.
- Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (Newsam Centre)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the ground floor, to the left of the main reception.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free standard toilet facilities are located on the ground floor, to the left of the main reception.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located on the ground floor, within the Out-patients seating area, and within the toilet with adaptations to the left of the main reception.
Parking (Newsam Centre Visitors Car Park)
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Car Park
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- The car park is located to the left of the Newsam Centre.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 228cm (width) x 470cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 136cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 35m from the Newsam Centre entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Free parking for Blue Badge holders is restricted to 2 hours.
- Clearly presented parking signs are available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the right of the Newsam Centre entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Newsam Centre)
- This entrance is located at the front of the Newsam Centre.
- The approach to the entrance has uneven surfaces and bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with a handrail on the right going up.
- There is an intercom at a height of 127cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 153cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double manual doors, however one door is locked or bolted.
- The locked door can be opened on request.
- The second set of doors open towards you.
- The width of the opening is 81cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Reception (Ground Floor - Newsam Centre Reception)
- The reception is located ahead as you enter the Newsam Centre entrance.
- The distance from the Newsam Centre entrance is 8m.
- There is step-free level access to reception.
- The height of the reception desk is 109cm.
- The reception has windows, glazed screens and patterned/distracting backgrounds.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system could not be tested at the time of the survey.
- There is a low-level writing shelf at the reception desk.
- The height of the writing shelf is 70cm.
- There is no (or very little) background noise in this area.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Getting Around (Newsam Centre)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- Some of the walls have a reflective finish.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Some signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Seating Area (Ground Floor - Out-patients Waiting Area)
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Location and Access
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- The Out-patients seating area is located to the right of reception.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
- There are double manual doors with a high visual contrast.
- The doors open away from you.
- The width of the opening is 162cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs without armrests.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Counter (Ground Floor - Pharmacy)
- The counter is located to the right as you enter the Newsam Centre entrance.
- The distance from the Newsam Centre entrance is 5m.
- There is step-free level access to the counter.
- The height of the counter is 101cm.
- There is not a lowered section at the counter.
- The counter has windows, glazed screens and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Ground Floor - Peace Room)
- The room is located to the right as you enter the Newsam Centre entrance.
- The distance from the Newsam Centre entrance is 3m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- A key is required to enter this area.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs.
- Furniture available in the room includes: tables and coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Consultation / Medical Room (Ground Floor - Consulting Room 6)
- There are 10+ consultation/medical rooms available.
- The room surveyed was; Consulting Room 6.
- The room is located along the corridor at the rear of the Out-patients waiting area.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens outwards.
- The width of the opening is 86cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and armchairs.
- Furniture available in the room includes: desks.
- The furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Consultation / Medical Room (Ground Floor - Consulting Room 12)
- There are 10+ consultation/medical rooms available.
- The room surveyed was; Consulting Room 12.
- The room is located to the left as you enter the Newsam Centre entrance.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs.
- Furniture available in the room includes: coffee tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located ahead and at the end of the corridor as you enter the Newsam Centre.
- The distance from the Newsam Centre entrance is 26m.
- The most accessible route to the lift has step-free level access and manual doors.
- The ground floor, the first floor and the second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 89cm.
- The internal dimensions of the lift are 104cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Stairs
- The stairs surveyed are located at the end of the corridor ahead as you enter the Newsam Centre.
- The ground floor, the first floor and the second floor can be accessed by these stairs.
- There are 18 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels vary due to the use of large glazed walls.
Seating Area (First Floor - Seating Area)
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Location and Access
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- The seating area is located along the main corridor on the first floor.
- The most accessible route has step-free level access, a lift and manual doors.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: coffee tables.
- The chairs and tables are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Counter (First Floor - Cashier's Counter)
- The counter is located along the main corridor, on the first floor.
- The distance from the lift is 7m.
- The most accessible route to the counter has manual doors.
- There is step-free level access to the counter.
- The height of the counter is 95cm.
- There is not a lowered section at the counter.
- The counter has glazed screens.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
Parent and Baby Room / Feeding Room (Ground Floor - Baby Feeding Room)
- The room surveyed is located within the Out-patients waiting area, to the right of reception.
- The distance from the Newsam Centre entrance is 11m.
- The most accessible route to the room has step-free level access and manual doors.
- There is step-free level access into the room.
- There is written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 85cm.
- Internally the door has a high visual contrast.
- There is a wash basin and a paper towel dispenser in the room.
- The wash basin has a push tap.
- The room has a pedal bin.
- Seating available in the room includes: chairs with armrests.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located along the corridor to the left of reception.
- The distance from the Newsam Centre entrance is 15m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 128cm (width) x 203cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 77cm (from the side of the toilet pan).
- There is a push button flush on the transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 84cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have varying visual contrasts.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 120cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 114cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 83cm.
- The walls and floor have a low visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
