You are on Leeds Building Society Branch Information. Skip to the next section.

Leeds Building Society Branch Information

• For opening times and services available in this branch, please visit the Aberdeen branch page on the Leeds Building Society website.
• There is not a colleague trained in British Sign Language.
• The branch does have a magnifying glass available.
• The branch does have a signature guide available.
• The alternative formats documents can be provided in include; Braille on request and large print on request.
• There is a/are hearing assistance system(s) available.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

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• Public Transport View
  • There is a bus stop within approximately 150m of the branch.
  • The nearest train station is Aberdeen.
• Parking View
  • The branch has its own car park.
  • The car park is located to the rear of the branch off Albert Lane.
  • The car park type is open air/surface.
  • Parking is free for all users.
  • There is not a/are not designated Blue Badge parking bay(s) available.
  • Clearly marked/signposted parent and child parking bays are not available.
  • The car park surface is loose chippings.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are loose chippings.
  • There is a dropped kerb from the car park to the store.
  • The dropped kerb does not have tactile paving.
  • Customers do not have to cross a road between the car park and the branch.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located on the B9119 Carden Place.
  • There is external signage.
  • The sign(s) is/are located above the entrance.
  • The branch is clearly signed with 'Leeds Building Society'.
  • There is stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with the immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 95cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are light.
  • The width of the door opening is 86cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 9 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • The depth of the step(s) is 30cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

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• Entrance View
  • This information is for the entrance located at the rear of the building at basement level.
  • There is not external signage.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with the immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are light.
  • The width of the door opening is 83cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Comments View
  • This door gives access to the basement and the basement customer meeting room only.
  • Customers with mobility issues should contact the branch to arrange access through this rear door.

You are on Branch Internal Access. Skip to the next section.

Branch Internal Access

• There is step-free access throughout the majority of the branch.
• The type of flooring in the branch is carpet and laminate.
• There is some flooring in the branch which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are good.
• There is a seating area available in the branch.
• Seating in the branch includes; chairs with no armrests.
• There is sufficient space for a wheelchair user to use the seating area.

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• Comments View
  • There is seating available at the desk or on request.

You are on Transaction Counter. Skip to the next section.

Transaction Counter

• The counter is located to the right as you enter the branch via the main entrance.
• The counter is approximately 5m from the main entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
• The counter is not placed in front of a background which is patterned.
• The lighting levels at the counter are good.
• The height of the counter is 103cm.
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• Clipboards can be provided to anyone who is unable to use the counter.
• There is a hearing assistance system at the counter.
• The hearing assistance system is signed.
• Colleagues are trained to use the system.

You are on Desk(s). Skip to the next section.

Desk(s)

• There is/are 1 desk(s) in the branch.
• The desk(s) is/are located on the ground floor, to the left as you enter via the main entrance.
• The nearest desk is approximately 5m from the entrance/lift.
• The desk(s) is/are not clearly signed.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• There are windows, TVs, glazed screens or mirrors at/behind the desk(s) which could adversely affect the ability of someone to lip read.
• The desk(s) is/are not placed in front of a background which is patterned.
• The lighting levels at the desk(s) are good.
• The distance between the floor and the underside of the desk(s) is 73cm.
• There is sufficient space to write or sign documents on the desk(s).
• All of the desks have clear space under them.
• There is a hearing assistance system at the desk(s).
• The hearing assistance system(s) is/are signed.
• Colleagues are trained to use the system.

You are on Other Floors. Skip to the next section.

Other Floors

• Stairs can be used to access other floors.
• The stairs are for staff only.
• The stairs are located at the rear of the branch.
• The stairs are approximately 10m from the rear entrance.
• Signs indicating the location of the stairs are not available from the entrance.
• There are manual, light, single doors to enter and exit the stairwell on the ground floor.
• The floors which are accessible by stairs are B, G.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The depth of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on the left going up.
• Handrails are not at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is not a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are moderate to good.

You are on Customer Meeting Room(s) (Basement). Skip to the next section.

Customer Meeting Room(s) (Basement)

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• Access to the Room View
  • The room surveyed was Customer Meeting Room.
  • The Customer Meeting Room is located in the basement, to the right as you enter via the rear entrance.
  • There is not wayfinding signage for the room.
  • There is not clear signage for the room (on or near the door).
  • Colleagues can provide assistance getting to the room.
  • The corridor/walkway leading to the room is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are light.
  • The width of the door opening is 79cm.
  • The colour contrast between the external door and wall is poor.
  • The colour contrast between the internal door and wall is poor.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is not fixed furniture within the room.
  • The distance between the floor and the underside of the table is 70cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable desk is not available.
  • There is a/are chair(s) with armrests on both sides within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
  • This room is used for disabled customers unable to access the main branch on the ground floor.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.