You are on Leeds Building Society Branch Information. Skip to the next section.

Leeds Building Society Branch Information

• For opening times and services available in this branch, please visit the Birmingham branch page on the Leeds Building Society website.
• This branch is located in/on a main shopping street/area.
• The main shopping street/area is pedestrianised.
• There is not a colleague trained in British Sign Language.
• The branch does have a magnifying glass available.
• The branch does have a signature guide available.
• There is a/are hearing assistance system(s) available.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

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• Public Transport View
  • There is a bus stop within approximately 150m of the branch.
  • The nearest train station is Birmingham New Street .
  • The nearest tram station is Corporation Street .
• Parking View
  • There are no parking facilities available at the branch.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is block paving.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a steep gradient and has no handrails.
  • There is a level landing at the top of the ramp/slope.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located on Corporation Street.
  • There is external signage.
  • The sign(s) is/are located above the entrance.
  • The branch is clearly signed with 'Leeds Building Society'.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with the immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The exit push pad or push button is 115cm from floor level.
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 166cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
• Comments View
  • There are two bells, one is 55cm from floor level and the second is 148cm from floor level.

You are on Branch Internal Access. Skip to the next section.

Branch Internal Access

• There is step-free access throughout the branch.
• The type of flooring in the branch is carpet and laminate.
• There is some flooring in the branch which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are good.
• There is a seating area available in the branch.
• Seating in the branch includes; chairs with no armrests.
• There is sufficient space for a wheelchair user to use the seating area.

You are on Transaction Counter. Skip to the next section.

Transaction Counter

• The counter is located ahead as you enter the branch.
• The counter is approximately 7m from the entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
• The counter is not placed in front of a background which is patterned.
• The lighting levels at the counter are good.
• The height of the counter is 101cm.
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• Clipboards can be provided to anyone who is unable to use the counter.
• There is a hearing assistance system at the counter.
• The hearing assistance system is not signed.
• Colleagues are not trained to use the system.

You are on Desk(s). Skip to the next section.

Desk(s)

• There is/are 2 desk(s) in the branch.
• The desk(s) is/are located to the right as you enter the branch.
• The nearest desk is approximately 2m from the entrance/lift.
• The desk(s) is/are not clearly signed.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• There are windows, TVs, glazed screens or mirrors at/behind the desk(s) which could adversely affect the ability of someone to lip read.
• The desk(s) is/are placed in front of a background which is patterned.
• The lighting levels at the desk(s) are good.
• The distance between the floor and the underside of the desk(s) is 70cm.
• There is sufficient space to write or sign documents on the desk(s).
• All of the desks have clear space under them.
• There is a hearing assistance system at the desk(s).
• The hearing assistance system(s) is/are not signed.
• Colleagues are not trained to use the system.

You are on Customer Meeting Room(s) (1). Skip to the next section.

Customer Meeting Room(s) (1)

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• Access to the Room View
  • The room surveyed was Customer Meeting Room 1.
  • Customer Meeting Room 1 is located to the right of the transaction counter.
  • There is not wayfinding signage for the room.
  • There is not clear signage for the room (on or near the door).
  • Colleagues can provide assistance getting to the room.
  • The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 76cm.
  • The colour contrast between the external door and wall is medium.
  • The colour contrast between the internal door and wall is high.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is fixed furniture within the room.
  • The distance between the floor and the underside of the table is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • A height adjustable desk is not available.
  • There are no chairs with armrests on both sides within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Customer Meeting Room(s) (2). Skip to the next section.

Customer Meeting Room(s) (2)

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• Access to the Room View
  • The room surveyed was Customer Meeting Room 2.
  • Customer Meeting Room 2 is located to the right of the transaction counter.
  • There is not wayfinding signage for the room.
  • There is not clear signage for the room (on or near the door).
  • Colleagues can provide assistance getting to the room.
  • The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 77cm.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is fixed furniture within the room.
  • The distance between the floor and the underside of the table is 72cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • A height adjustable desk is not available.
  • There are no chairs with armrests on both sides within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.