Skip to main content

Leeds Building Society - Cardiff

5 St John Street, Cardiff, CF10 1GJ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Leeds Building Society Branch Information

Public Transport and Parking

  • Public Transport View
    • There is not a bus stop within approximately 150m of the branch.
    • The nearest train station is Cardiff Central.
  • Parking View
    • The branch does not have its own car park.
    • There is not a designated drop off point.
    • There are no parking facilities available at the branch.

Outside Access

  • Entrance View
    • This information is for the entrance located on St John Street.
    • There is external signage.
    • The sign(s) is/are located above the entrance.
    • The branch is clearly signed with 'Leeds Building Society'.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with the immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 117cm.

Branch Internal Access

  • There is step-free access throughout the branch.
  • The type of flooring in the branch is carpet and vinyl.
  • There is some flooring in the branch which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are good.
  • There is not a seating area available in the branch.

Transaction Counter

  • The counter is located straight ahead and to the right after you enter.
  • The counter is approximately 13m from the entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a background which is patterned.
  • The lighting levels at the counter are good.
  • The height of the counter is 102cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • Clipboards can be provided to anyone who is unable to use the counter.
  • There is a hearing assistance system at the counter.
  • The hearing assistance system is signed.
  • Colleagues are trained to use the system.

Desk(s)

  • There is/are 2 desk(s) in the branch.
  • The desk(s) is/are located to the right after you enter and on the right after the transaction counter.
  • The nearest desk is approximately 5m from the entrance/lift.
  • The desk(s) is/are not clearly signed.
  • There is step-free access to the desk(s).
  • There is a clear unobstructed route to the desk(s).
  • There are windows, TVs, glazed screens or mirrors at/behind the some of the desks which could adversely affect the ability of someone to lip read.
  • Some of the desks are placed in front of a background which is patterned.
  • The lighting levels at the desk(s) are good.
  • The distance between the floor and the underside of the desk(s) is 68cm.
  • There is sufficient space to write or sign documents on the desk(s).
  • All of the desks have clear space under them.
  • There is a hearing assistance system at the desk(s).
  • The hearing assistance system(s) is/are signed.
  • Colleagues are trained to use the system.

Customer Meeting Room(s) (1)

  • Access to the Room View
    • The room surveyed was Customer Meeting Room 1.
    • Customer Meeting Room 1 is located to the rear right of the branch.
    • There is not wayfinding signage for the room.
    • There is not clear signage for the room (on or near the door).
    • Colleagues can provide assistance getting to the room.
    • The corridor/walkway leading to the room is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access into the room.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 76cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is not a hearing assistance system available for the room.
    • There is fixed furniture within the room.
    • The distance between the floor and the underside of the table is 70cm.
    • There is not sufficient space for a wheelchair user to turn within the room.
    • A height adjustable desk is not available.
    • There are no chairs with armrests on both sides within the room.
    • There are no potential trip hazards within the room.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are good.

Customer Meeting Room(s) (2)

  • Access to the Room View
    • The room surveyed was Customer Meeting 2.
    • Customer Meeting 2 is located to the rear right of the branch, after customer meeting room 1.
    • There is not wayfinding signage for the room.
    • There is not clear signage for the room (on or near the door).
    • Colleagues can provide assistance getting to the room.
    • The corridor/walkway leading to the room is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access into the room.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 75cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is not a hearing assistance system available for the room.
    • There is fixed furniture within the room.
    • The distance between the floor and the underside of the table is 70cm.
    • There is not sufficient space for a wheelchair user to turn within the room.
    • A height adjustable desk is not available.
    • There are no chairs with armrests on both sides within the room.
    • There are no potential trip hazards within the room.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are good.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.

Standard Toilet(s)

  • Standard toilet facilities are not available.