You are on Leeds Building Society Branch Information. Skip to the next section.

Leeds Building Society Branch Information

• For opening times and services available in this branch, please visit the Glasgow branch page on the Leeds Building Society website.
• This branch is located in/on a main shopping street/area.
• There is not a colleague trained in British Sign Language.
• The branch does have a magnifying glass available.
• The branch does have a signature guide available.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request and audio on request.
• There is a/are hearing assistance system(s) available.
• There is a/are hearing assistance system(s) available for the enquiry desks , meeting rooms and transaction counters.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

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• Public Transport View
  • There is a bus stop within approximately 150m of the branch.
  • The nearest train station is Glasgow Queen Street.
  • The nearest underground tube station is Buchanan Street.
• Parking View
  • The branch does not have its own car park.
  • There is a public car park within approximately 200m of the branch.
  • The public parking facilities are located on Bath Street.
  • Standard on street parking is available (within approximately 50m of the branch).
  • There is not a designated drop off point.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • The approach surface is uneven in places.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.
  • There is not a level landing at the top of the ramp/slope.
• Comments View
  • There is a width of 172cm between the entrance and a pavement obstruction.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located on Hope Street, near the junction with Bath Street.
  • There is external signage.
  • The sign(s) is/are located above the shop fronts.
  • The branch is clearly signed with 'Leeds Building Society'.
  • There is ramped/sloped or stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with the immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 83cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is portable.
  • Please contact a colleague for use of the portable ramp.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp/slope is 72cm.
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 10cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Branch Internal Access. Skip to the next section.

Branch Internal Access

• There is step-free access throughout the branch.
• The type of flooring in the branch is carpet and laminate.
• There is some flooring in the branch which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are good.
• There is a seating area available in the branch.
• Seating in the branch includes; chairs with no armrests.
• There is sufficient space for a wheelchair user to use the seating area.

You are on Transaction Counter. Skip to the next section.

Transaction Counter

• The counter is located to the right as you enter the branch.
• The counter is approximately 7m from the entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
• The counter is not placed in front of a background which is patterned.
• The lighting levels at the counter are good.
• The height of the counter is 99cm.
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• Clipboards can be provided to anyone who is unable to use the counter.
• There is a hearing assistance system at the counter.
• The type of system is a portable loop.
• The hearing assistance system is signed.
• Colleagues are trained to use the system.

You are on Desk(s). Skip to the next section.

Desk(s)

• There is/are 2 desk(s) in the branch.
• The desk(s) is/are located to the left of the transaction counter.
• The nearest desk is approximately 5m from the entrance/lift.
• The desk(s) is/are not clearly signed.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to some of the desks.
• There are windows, TVs, glazed screens or mirrors at/behind the some of the desks which could adversely affect the ability of someone to lip read.
• The desk(s) is/are not placed in front of a background which is patterned.
• The lighting levels at the desk(s) are good.
• The distance between the floor and the underside of the lowest desk is 70cm.
• The distance between the floor and the underside of the highest desk is 71cm.
• There is sufficient space to write or sign documents on some of the desks.
• All of the desks have clear space under them.
• There is a hearing assistance system at the desk(s).
• The system is a portable loop.
• The hearing system is available only on request.
• The hearing assistance system(s) is/are signed.
• Colleagues are trained to use the system.

You are on Customer Meeting Room(s) (Right). Skip to the next section.

Customer Meeting Room(s) (Right)

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• Access to the Room View
  • The room surveyed was Customer Meeting Room.
  • The Customer Meeting Room is located to the right as you enter the branch, beyond the seating area.
  • There is not wayfinding signage for the room.
  • There is not clear signage for the room (on or near the door).
  • Colleagues can provide assistance getting to the room.
  • The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 77cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
• Room Details View
  • There is a portable hearing assistance system available for the room.
  • There is fixed furniture within the room.
  • The distance between the floor and the underside of the table is 69cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be moved to allow a turning space for wheelchair users.
  • A height adjustable desk is not available.
  • There are no chairs with armrests on both sides within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Customer Meeting Room(s) (Left). Skip to the next section.

Customer Meeting Room(s) (Left)

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• Access to the Room View
  • The room surveyed was Customer Meeting Room.
  • The Customer Meeting Room is located to the right as you enter the branch, adjacent to the transaction counter.
  • There is not wayfinding signage for the room.
  • There is not clear signage for the room (on or near the door).
  • Colleagues can provide assistance getting to the room.
  • The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 77cm.
  • The colour contrast between the external door and wall is fair.
  • The colour contrast between the internal door and wall is fair.
• Room Details View
  • There is a portable hearing assistance system available for the room.
  • There is fixed furniture within the room.
  • The distance between the floor and the underside of the table is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be moved to allow a turning space for wheelchair users.
  • A height adjustable desk is not available.
  • There are no chairs with armrests on both sides within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.