Access Guide
Overview
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About
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- There are no toilet facilities.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The nearest car park is located on Bull Green.
- View information on Bull Green Car Park (opens new tab) .
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Halifax.
- This station has step-free access.
- The nearest bus station is Halifax.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a steep portable ramp at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: magnifiers and pen grips.
- British Sign Language can be provided virtually on request.
- The alternative formats documents can be provided in include: Braille (on request), large print (on request) and different languages.
- There is signage for the hearing assistance at the entrance.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located George Street.
- The Blue Badge bays are clearly marked and signposted.
- There is a public car park located on Lord Street.
- The name of the car park is Bull Green Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance
- This entrance is located to the front of the branch.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is ramped and stepped access at the entrance.
- The ramp bypasses the step.
- The ramp is portable.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide.
- This is one step as you enter.
- There are no handrails for the step.
- The step is unmarked.
- The height of the step is between 15cm and 18cm.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 99cm.
- The door opens away from you.
- The width of the opening is 93cm.
- The door has a high colour contrast.
- There is a push pad or push button to exit at a height of 92cm.
Branch
- There is step-free level access throughout all areas.
- There is a high colour contrast between the walls and floor along circulation routes.
- There is no (or very little) background noise.
- Area signage is not provided.
- Seating available for customers includes: stools.
- The chairs are fixed.
- Lighting levels were even at the time of the survey.
- There are 2 meeting rooms in this branch.
- Of these meeting rooms, there is step-free access to 2 of them.
Counter
- The counter is located to the left of the branch entrance.
- The distance from the branch entrance is 2m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 100cm.
- There is a lowered section at the counter.
- The height of the lowered section is 75cm.
- The counter has screens which may affect the ability of someone to lip read.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is flip down seating available in the branch area.
Room (Meeting Room 1)
- The room is located ahead and to the left of the branch entrance.
- The distance from the branch entrance is 7m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens by sliding.
- The width of the opening is 97cm.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is not room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests.
- Furniture available in this room includes: desks.
- All of the desks are fixed.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Meeting Room 2)
- The room is located off the corridor to the right of the counter.
- The distance from the branch entrance is 9m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens by sliding.
- The width of the opening is 97cm.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is not room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests.
- Furniture available in this room includes: desks.
- All of the desks are fixed.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
