Access Guide
Leeds Building Society Branch Information
- For opening times and services available in this branch, please visit the Leeds Central branch page on the Leeds Building Society website.
- This branch is located in/on a main shopping street/area.
- The main shopping street/area is pedestrianised.
- There is not a colleague trained in British Sign Language.
- The branch does have a magnifying glass available.
- The branch does have a signature guide available.
- The alternative formats documents can be provided in include; Braille on request and large print on request.
- There is a/are hearing assistance system(s) available.
- There is a/are hearing assistance system(s) available for the enquiry desks , meeting rooms and transaction counters.
Public Transport and Parking
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Public Transport
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- There is not a bus stop within approximately 150m of the branch.
- The nearest train station is Leeds.
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Parking
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- There are no parking facilities available at the branch.
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Comments
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- The branch is in a pedestrian zone. There are multi-storey car parks on Albion Street, approximately 500 metres away.
- There are bus stops on Vicar Lane. The route from Vicar Lane to the branch is sloped and has fixed and non fixed obstructions along the route.
- The branch is in a pedestrian zone. There are multi-storey car parks on Albion Street, approximately 500 metres away.
Outside Access
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Entrance
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- This information is for the entrance located on Commercial Street.
- There is external signage.
- The sign(s) is/are located above the branch.
- The branch is clearly signed with 'Leeds Building Society'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with the immediate surroundings.
- The main door(s) open(s) automatically.
- The main automatic door(s) is/are push pad or push button activated.
- The entry push pad or push button is 90cm from floor level.
- The exit push pad or push button is 70cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 170cm.
Branch Internal Access
- There is step-free access throughout the branch.
- The type of flooring in the branch is carpet and laminate.
- There is some flooring in the branch which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in the branch which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are good.
- There is a seating area available in the branch.
- Seating in the branch includes; chairs with no armrests.
- There is sufficient space for a wheelchair user to use the seating area.
Transaction Counter
- The counter is located ahead as you enter the branch.
- The counter is approximately 15m from the entrance.
- The counter is clearly visible from the entrance.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is placed in front of a background which is patterned.
- The lighting levels at the counter are good.
- The height of the counter is 100cm.
- There is sufficient space to write or sign documents on the counter.
- There is a lowered section of the counter.
- The height of the lowered section of the counter is 76cm.
- There is sufficient space to write or sign documents on the lowered section of the counter.
- There is a clear knee recess beneath the low/lowered section of the counter.
- The height and depth of the knee recess is 70cm x 49cm.
- Clipboards can be provided to anyone who is unable to use the counter.
- There is a hearing assistance system at the counter.
- The type of system is a portable loop.
- The hearing system is available only on request.
- The hearing assistance system is signed.
- Colleagues are trained to use the system.
Desk(s)
- There is/are 3 desk(s) in the branch.
- The desk(s) is/are located to the rear of the branch, to the right of the transaction counter.
- The nearest desk is approximately 9m from the entrance/lift.
- The desk(s) is/are not clearly signed.
- There is step-free access to the desk(s).
- There is a clear unobstructed route to the desk(s).
- There are windows, TVs, glazed screens or mirrors at/behind the desk(s) which could adversely affect the ability of someone to lip read.
- Some of the desks are placed in front of a background which is patterned.
- The lighting levels at the desk(s) are good.
- The distance between the floor and the underside of the desk(s) is 71cm.
- There is sufficient space to write or sign documents on the desk(s).
- All of the desks have clear space under them.
- There is a hearing assistance system at the desk(s).
- The system is a portable loop.
- The hearing system is available only on request.
- The hearing assistance system(s) is/are signed.
- Colleagues are trained to use the system.
Customer Meeting Room(s) (1)
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Access to the Room
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- The room surveyed was Customer Meeting Room.
- The Customer Meeting Room is located at the rear of the branch past the transaction counter and adjacent to the desk.
- There is not wayfinding signage for the room.
- There is not clear signage for the room (on or near the door).
- Colleagues can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
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- There is a portable hearing assistance system available for the room.
- There is fixed furniture within the room.
- The distance between the floor and the underside of the table is 71cm.
- There is not sufficient space for a wheelchair user to turn within the room.
- A height adjustable desk is not available.
- There is a/are chair(s) with armrests on both sides within the room.
- There are no potential trip hazards within the room.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
Customer Meeting Room(s) (2)
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Access to the Room
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- The room surveyed was Customer Meeting Room 2.
- Customer Meeting Room 2 is located at the rear right of the branch.
- There is not wayfinding signage for the room.
- There is not clear signage for the room (on or near the door).
- Colleagues can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 77cm.
- The colour contrast between the external door and wall is high.
- The colour contrast between the internal door and wall is high.
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Room Details
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- There is a portable hearing assistance system available for the room.
- There is fixed furniture within the room.
- The distance between the floor and the underside of the table is 70cm.
- There is sufficient space for a wheelchair user to turn within the room.
- A height adjustable desk is not available.
- There is a/are chair(s) with armrests on both sides within the room.
- There are no potential trip hazards within the room.
- The colour contrast between the walls and floor is high.
- The lighting levels are good.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) for public use.
Standard Toilet(s)
- Standard toilet facilities are not available.