You are on Leeds Building Society Branch Information. Skip to the next section.

Leeds Building Society Branch Information

• For opening times and services available in this branch, please visit the London branch page on the Leeds Building Society website.
• This branch is located in/on a main shopping street/area.
• There is not a colleague trained in British Sign Language.
• The branch does have a magnifying glass available.
• The branch does have a signature guide available.
• The alternative formats documents can be provided in include; Braille on request and large print on request.
• There is a/are hearing assistance system(s) available.

You are on Public Transport and Parking. Skip to the next section.

Public Transport and Parking

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• Public Transport View
  • There is a bus stop within approximately 150m of the branch.
  • The nearest train station is City Thameslink.
  • The nearest underground tube station is Holborn.
  • The nearest DLR station is Bank DLR.
• Parking View
  • The branch does not have its own car park.
  • Clearly signed and/or marked on street Blue Badge parking bays are available.
  • The on street Blue Badge parking bay(s) is/are located on Red Lion Street.
  • Standard on street parking is available (within approximately 50m of the branch).
  • There is not a designated drop off point.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located on High Holborn.
  • The sign(s) is/are located above the entrance.
  • The branch is clearly signed with 'Leeds Building Society'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with the immediate surroundings.
  • The main door(s) open(s) automatically (away from you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The entry push pad or push button is 105cm from floor level.
  • The exit push pad or push button is 98cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 85cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • There is a slope with a very slight incline.

You are on Branch Internal Access. Skip to the next section.

Branch Internal Access

• There is step-free access throughout the branch.
• The type of flooring in the branch is carpet and laminate.
• There is some flooring in the branch which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are good.
• There is a seating area available in the branch.
• Seating in the branch includes; chairs with armrests and chairs with no armrests.
• There is sufficient space for a wheelchair user to use the seating area.

You are on Transaction Counter. Skip to the next section.

Transaction Counter

• The counter is located ahead as you enter.
• The counter is approximately 4m from the entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
• The counter is not placed in front of a background which is patterned.
• The lighting levels at the counter are good.
• The height of the counter is 100cm.
• There is sufficient space to write or sign documents on the counter.
• There is not a lowered section of the counter.
• Clipboards can be provided to anyone who is unable to use the counter.
• There is a hearing assistance system at the counter.
• The hearing assistance system is signed.
• Colleagues are trained to use the system.

You are on Desk(s). Skip to the next section.

Desk(s)

• There is/are 1 desk(s) in the branch.
• The desk(s) is/are located towards the centre of the branch.
• The nearest desk is approximately 11m from the entrance/lift.
• The desk(s) is/are not clearly signed.
• There is step-free access to the desk(s).
• There is a clear unobstructed route to the desk(s).
• There are not windows, TVs, glazed screens or mirrors at/behind the desk(s) which could adversely affect the ability of someone to lip read.
• The desk(s) is/are not placed in front of a background which is patterned.
• The lighting levels at the desk(s) are good.
• The distance between the floor and the underside of the desk(s) is 71cm.
• There is sufficient space to write or sign documents on the desk(s).
• All of the desks have clear space under them.
• There is a hearing assistance system at the desk(s).
• The hearing assistance system(s) is/are signed.
• Colleagues are trained to use the system.

You are on Customer Meeting Room(s) (1). Skip to the next section.

Customer Meeting Room(s) (1)

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• Access to the Room View
  • The room surveyed was Customer Meeting Room 1.
  • Customer Meeting Room 1 is located towards the rear of the branch.
  • There is not wayfinding signage for the room.
  • There is not clear signage for the room (on or near the door).
  • Colleagues can provide assistance getting to the room.
  • The corridor/walkway leading to the room is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the room.
  • The door(s) open(s) by sliding.
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm.
  • The colour contrast between the external door and wall is low.
  • The colour contrast between the internal door and wall is low.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is fixed furniture within the room.
  • The distance between the floor and the underside of the table is 68cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • A height adjustable desk is not available.
  • There are no chairs with armrests on both sides within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Customer Meeting Room(s) (2). Skip to the next section.

Customer Meeting Room(s) (2)

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• Access to the Room View
  • The room surveyed was Customer Meeting Room 2.
  • Customer Meeting Room 2 is located at the rear of the branch.
  • There is not wayfinding signage for the room.
  • There is not clear signage for the room (on or near the door).
  • Colleagues can provide assistance getting to the room.
  • The corridor/walkway leading to the room is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access into the room.
  • The door(s) open(s) by sliding.
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 84cm.
  • The colour contrast between the external door and wall is low.
  • The colour contrast between the internal door and wall is low.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is fixed furniture within the room.
  • The distance between the floor and the underside of the table is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • A height adjustable desk is not available.
  • There are no chairs with armrests on both sides within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Accessible Toilet(s) (Left Transfer). Skip to the next section.

Accessible Toilet(s) (Left Transfer)

• The accessible toilet is within a staff area, please speak to a member of staff if you require the use of this facility.

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• Location and Access View
  • This accessible toilet is located in the staff area at the rear of the branch.
  • This accessible toilet is approximately 22m from the entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 87cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 150cm x 200cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 83cm.
  • The transfer space is obstructed by the female sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm.
  • The height of the toilet roll holder is 84cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm.
  • The height of the wash basin is 72cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 112cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm.
  • The height of the towel dispenser is 108cm.
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is high.
  • The contrast between the internal door and wall is high.
  • The contrast between the dropdown rail(s) and wall is high.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The toilet seat colour contrast is high.
  • The contrast between the walls and floor is high.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located in the staff area at the rear of the branch.
  • The shared toilet(s) is/are approximately 23m from the entrance.
  • There is step-free access into the shared toilet(s).
  • There is written text signage on or near the toilet door.
  • There is not a lowered urinal.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is a lowered wash basin.
  • The height of the lowered wash basin is 80cm.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilet(s).
  • Lighting levels are good.