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Leeds Building Society - North Shields

23 West Percy Street, North Shields, NE29 0AJ

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Access Guide

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Overview

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • The most accessible entrance is also the main entrance.
    • There is step-free level access throughout all areas.
    • There are no doors along circulation routes.
    • Access throughout may include permanent physical obstructions.
  • Getting Help and Assistance View
    • Seating is available.
    • There is a portable hearing assistance system.
    • You can borrow or hire the following equipment: magnifiers and pen grips.
    • British Sign Language can be provided virtually on request.
    • The alternative formats documents can be provided in include: Braille (on request), large print (on request) and different languages (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Church Way.
    • The Blue Badge bays are clearly marked and signposted.

Entrance

  • This entrance is located to the corner of the branch.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp bypasses the steps.
  • The ramp is portable.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are 2 steps as you enter.
  • There are no handrails for the steps.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The depth of the steps is between 30cm-45cm.
  • There are double automatic doors, which are push pad activated.
  • The height of the push pad is 99cm.
  • The doors open away from you.
  • The width of the opening is 162cm.
  • The doors have a low colour contrast.
  • There is a push pad or push button to exit at a height of 107cm.

Branch

  • There is step-free level access throughout all areas.
  • There is a high colour contrast between the walls and floor along circulation routes.
  • Access throughout may include permanent physical obstructions.
  • There is no (or very little) background noise.
  • Area signage is not provided.
  • Seating available for customers includes: chairs with armrests.
  • Lighting levels were even at the time of the survey.
  • There are 3 meeting rooms in this branch.
  • Of these meeting rooms, there is step-free access to 3 of them.

Counter

  • The counter is located to the right of the branch entrance.
  • The distance from the branch entrance is 5m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 100cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 75cm.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

Room (Meeting Room 1)

  • The room is located to the right of the branch entrance.
  • The distance from the branch entrance is 7m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens by sliding.
  • The width of the opening is 101cm.
  • The door has a low colour contrast.
  • There is step-free level access throughout.
  • There is not room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: desks.
  • All of the desks are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Meeting Room 2)

  • The room is located to the right of the branch entrance, on the right of the corridor.
  • The distance from the branch entrance is 9m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens by sliding.
  • The door has a low colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests.
  • Furniture available in this room includes: desks.
  • All of the desks are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is a portable hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.