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Leeds Building Society Branch Information

For opening times and services available in this branch, please visit the Stevenage branch page on the Leeds Building Society website.
This branch is located in/on a main shopping street/area.
The main shopping street/area is pedestrianised.
There is not a colleague trained in British Sign Language.
The branch does have a magnifying glass available.
The branch does have a signature guide available.
The alternative formats documents can be provided in include; Braille on request and large print on request.
There is a/are hearing assistance system(s) available.

Public Transport View
- There is a bus stop within approximately 150m of the branch.
- The nearest train station is Stevenage.
Parking View
- The branch does not have its own car park.
- Clearly signed and/or marked on street Blue Badge parking bays are available.
- The on street Blue Badge parking bay(s) is/are located on Market Square.
- There is a public car park within approximately 200m of the branch.
- The public parking facilities are located on off St George's Way.

There is step-free access throughout the branch.
The type of flooring in the branch is carpet.
There is some flooring in the branch which is shiny and could cause issues with glare or look slippery to some people.
There is some flooring in the branch which includes patterns or colours which could be confusing or look like steps or holes to some people.
The lighting levels are moderate to good.
There is a seating area available in the branch.
Seating in the branch includes; chairs with no armrests.
There is sufficient space for a wheelchair user to use the seating area.

The counter is located ahead as you enter.
The counter is approximately 3m from the entrance.
The counter is clearly visible from the entrance.
There is step-free access to the counter.
There is a clear unobstructed route to the counter.
There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
The counter is placed in front of a background which is patterned.
The lighting levels at the counter are moderate to good.
The height of the counter is 100cm.
There is sufficient space to write or sign documents on the counter.
There is not a lowered section of the counter.
There is a hearing assistance system at the counter.
The hearing assistance system is signed.
Colleagues are trained to use the system.

There is/are 2 desk(s) in the branch.
The desk(s) is/are located to the left after you enter and at the rear of the branch.
The nearest desk is approximately 5m from the entrance/lift.
The desk(s) is/are not clearly signed.
There is step-free access to the desk(s).
There is a clear unobstructed route to the desk(s).
There are windows, TVs, glazed screens or mirrors at/behind the some of the desks which could adversely affect the ability of someone to lip read.
The desk(s) is/are placed in front of a background which is patterned.
The lighting levels at the desk(s) are moderate to good.
The distance between the floor and the underside of the desk(s) is 76cm.
There is sufficient space to write or sign documents on the desk(s).
All of the desks have clear space under them.
There is a hearing assistance system at the desk(s).
The hearing assistance system(s) is/are signed.
Colleagues are trained to use the system.