Access Guide
Overview
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About
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- There are no toilet facilities.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street Blue Badge Bay parking.
- The nearest train station is York.
- This station has step-free access.
- The nearest bus station is Railway Station Interchange.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a steep ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: one meeting room.
- There are no doors to open along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is a portable hearing assistance system.
- There is not a water bowl available for assistance dogs.
Parking
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Public Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located to the right of the branch.
- The Blue Badge bays are clearly marked and signposted.
Entrance
- This entrance is located at the front of the branch.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is ramped and stepped access at the entrance.
- The ramp bypasses the step.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides.
- There is one step.
- There are handrails on both sides.
- The handrails are easy to grip.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 19cm.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 86cm.
- The door opens away from you.
- The width of the opening is 81cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is a push pad or push button to exit at a height of 86cm.
Branch
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: one meeting room.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some of the walls have a reflective finish.
- There may be background noise.
- Area signage is not provided.
- Seating available for customers includes: armchairs.
- Lighting levels were even at the time of the survey.
- There are 2 meeting rooms in this branch.
- Of these meeting rooms, there is step-free access to one of them.
Counter
- The counter is located straight ahead after entering.
- The distance from the entrance is 3m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 100cm.
- There is a lowered section at the counter.
- The height of the lowered section is 74cm.
- There is a portable hearing assistance system on request.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
Room (Meeting Room)
- The room is located behind the counters.
- The distance from the entrance is 8m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens by sliding.
- The door is easy to open.
- The width of the opening is 88cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is not room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor colour contrast varies between low and high.
- Seating available in this room includes: chairs with armrests and armchairs.
- Furniture available in this room includes: desks.
- The desks are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.