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Brotherton Wing - Cashiers

Leeds General Infirmary, Great George Street, Leeds, LS1 3EX

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Access Guide

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Getting To The Hospital

  • By Road View
    • Leeds General Infirmary is located on Great George Street.
      The hospital can be accessed via the A6120 to the north, taking the exit on to Otley Road and continuing onto Headingley Lane and Woodhouse Lane, or from the M621 to the south. taking the exit on to the A643 and continuing onto the A58, Westgate and Calverley Street.
      For sat nav location enter LS1 3EX.
    • Patient and visitor car parking is available within the multi-storey car park, which is located along Clarendon Way at the front right side of the hospital grounds.
      There are clearly marked Blue Badge bays located within the multi-storey car park.
      There are also marked Blue Badge bays located in front of the entrances to each individual wing.
      Blue Badge parking is free.
  • By Bus View
    • There are several bus stops located on Clarendon Way.
      The services provided at these bus stops include the 5 Electric.
    • There is an onsite bus stop.
    • There is an onsite bus stop located on Clarendon Way, at the front right side of the hospital grounds.
    • The onsite bus stop is sheltered and has no benched seating available.
    • To reach the desired wing or building from the bus stop, there are road crossings. There may be slight and steep slopes on the approach.
  • By Train View
    • The nearest train station is Leeds.
      The station is located along New Station Street and is approximately 1 mile from the hospital.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are not volunteers available for help and assistance at the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact the Brotherton Wing reception.
  • The list of available spoken languages is comprehensive (over 200), but can be accessed on the provider’s website, Language Lists.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Martin Wing Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located along the road that comes off Calverley Street.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 227cm x 485cm (7ft 5in x 15ft 11in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 25m (27yd 1ft) from the Martin Wing main entrance.

Hospital Parking (Multi-Storey Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located along Clarendon Way, to the right of the Jubilee Wing.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 480cm (11ft 6in x 15ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at the rear of the car park on each level.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 150m (164yd 2in) from the Jubilee Wing sloped entrance.
  • Comments View
    • There are 2 parent and child bays available on the ground level of the car park.

Getting To (Brotherton Wing - Cashiers)

  • Cashiers is/are located on Floor B of Brotherton Wing.
  • Access to Cashiers is via the Brotherton Wing Main Entrance.
  • Enter the Brotherton Wing Main Entrance and turn left. Proceed down a moderate slope or the steps. There is a lift to the left. Use No. 22 which gives access to Floor B, or walk up the stairs which are located straight ahead. Upon exiting the lift walk ahead and to the right and continue through a single door signed Medical Outpatients. Once through this door Cashiers is located to the right.
  • There is step free access, via lift, to Cashiers.
  • Cashiers is approximately 13m from the lift.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Brotherton Wing Main Entrance)

  • Entrance Details View
    • This information is for the entrance located along Calverley Street.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 122cm (4ft).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 98cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Level Change (Level A Brotherton Wing)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located to the left as you enter the Brotherton Wing.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 145cm (4ft 9in).
  • The lighting levels at the ramp/slope are good.
  • The ramp/slope does bypass the step(s).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left as you enter the Brotherton Wing.
  • There is/are 3 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are in the centre of the step(s).
  • The lighting levels at the step(s) are good.

Lift (Brotherton Wing - Left Side Lift)

  • There is a lift for public use.
  • The lift is located to the left as you enter the Brotherton Wing and down the slope.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 10m (10yd 2ft) from the Brotherton Wing Main Entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are A, B, C, D, E and F.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 114cm x 225cm (3ft 9in x 7ft 5in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Other Floors (Brotherton Wing - Left Side Stairs)

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, single doors which are easy to open to enter and exit the stairwell from the first floor upwards.
    • The floors which are accessible by stairs are A, B, C, D and E.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are good.

Opening Times (Brotherton Wing - Cashiers)

  • Monday 09:00 - 16:30.
  • Tuesday 09:00 - 16:30.
  • Wednesday 09:00 - 16:30.
  • Thursday 09:00 - 16:30.
  • Friday 09:00 - 15:30.
  • Saturday Closed.
  • Sunday Closed.

Counter (Brotherton Wing - Cashiers)

  • The Cashiers is located on Floor B of Brotherton Wing.
  • The counter is approximately 13m (14yd 8in) from the lift.
  • The counter is clearly visible from the entrance.
  • There is step free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are good.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is not staffed.
  • There is a bell to attract attention.
  • The bell is at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.

Waiting Room / Area (Cashiers)

  • There is a waiting room / area.
  • The waiting room / area is approximately 11m from the lift.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • All chairs are permanently fixed.
  • Chairs with armrests are not available.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on Floor A, on the right side of the Brotherton Wing Main Entrance lobby.
  • Female and male standard toilet facilities are located on Floor B, along the Martin Wing corridor.

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