Access Guide
Getting To The Hospital
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By Road
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- Leeds General Infirmary is located on Great George Street.
The hospital can be accessed via the A6120 to the north, taking the exit on to Otley Road and continuing onto Headingley Lane and Woodhouse Lane, or from the M621 to the south, taking the exit on to the A643 and continuing onto the A58, Westgate and Calverley Street.
For SAT NAVs please enter: Jubilee Wing Reception (A & E) – LS2 9DA Clarendon Wing Reception (Leeds Children’s Hospital) – LS2 9NS Brotherton Wing Reception – LS1 1JF. - Patient and visitor car parking is available within the multi-storey car park, which is located along Clarendon Way, at the front right side of the hospital grounds.
There are clearly marked Blue Badge bays located within the multi-storey car park.
There are also marked Blue Badge bays located in front of the entrances to each individual wing.
Blue Badge parking is free.
- Leeds General Infirmary is located on Great George Street.
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By Bus
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- There are several bus stops located on Clarendon Way.
The services provided at these bus stops include the 5 Electric. - There is an onsite bus stop.
- There is an onsite bus stop on the roundabout at Clarendon Way, at the front right side of the hospital grounds.
- The onsite bus stop is sheltered and has no benched seating available.
- To reach the desired wing or building from the bus stop, there are road crossings. There may be slight and steep slopes on the approach.
- There are several bus stops located on Clarendon Way.
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By Train
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- The nearest train station is Leeds.
The station is located along New Station Street and is approximately 1 mile from the hospital.
- The nearest train station is Leeds.
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Useful Links
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- For information on bus providers please use the link below.
- To view the web page described above click here (opens in new tab).
- For information on train providers at Leeds train station please use the link below.
- To view the web page described above click here (opens in new tab).
- For information on Leeds train station please use the link below.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is not a Patient Advice and Liaison Service (PALS) at the hospital.
- There are not volunteers available for help and assistance at the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, hoist slings, adjustable beds and crutches.
- To obtain mobility aids please contact the main reception.
- There is a Changing Places facility at this hospital which is located on Floor A of the Clarendon Wing.
- To view the Changing Places Accessibility Guide please click here.
- The list of available spoken languages is comprehensive (over 200), but can be accessed on the provider’s website, Language Lists.
Hospital Parking (Multi-Storey Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located along Clarendon Way, to the right of the Jubilee Wing.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height is 200cm (6ft 7in).
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 480cm (11ft 6in x 15ft 9in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located at the rear of the car park on each level.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is not clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 150m (164yd 2in) from the Jubilee Wing sloped entrance.
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Comments
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- There are 2 parent and child bays available on the ground level of the car park.
Hospital Parking (Jubilee Wing Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located in front and to the left of the Jubilee Wing Main Entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 233cm x 572cm (7ft 8in x 18ft 9in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Payment signs are not provided.
- Parking is free for Blue Badge holders.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the Jubilee Wing Main Entrance.
Getting To (Jubilee Wing - Take Heart Cardiac Suite)
- The Take Heart Cardiac Suite is/are located on Floor E of Jubilee Wing.
- Access to the Take Heart Cardiac Suite is via the Jubilee Wing Main Entrance.
- Enter the Jubilee Wing Main Entrance and turn right before main reception, then turn left to the main lifts. Take the lift to Floor E, continue ahead after exiting the lift lobby and enter the Cardiac Investigations Unit located on the right of the corridor. Follow the corridor past the unit reception and the Take Heart Cardiac Suite is located at the end of the corridor.
- There is step free access, via lift, to the Take Heart Cardiac Suite.
- The Take Heart Cardiac Suite is approximately 60m from the lift.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Jubilee Wing Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the Jubilee Wing.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 150cm.
- The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 157cm (5ft 2in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 141cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 137cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Other Floors (Main Stairs)
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are B, C, D, E, F and G.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are good.
Lift (Main Lifts)
- There is a lift for public use.
- The lift is located on the right hand corridor as you enter through the main entrance.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 25m (27yd 1ft) from the main entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are B, C, D, E, F and G.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is medium.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 180cm x 270cm (5ft 11in x 8ft 10in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are not within 90cm - 120cm from the floor.
- The internal controls are between 92cm and 124cm high.
- There is a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- There are 4 other identical lifts within this lift lobby.
Opening Times (Jubilee Wing - Take Heart Cardiac Suite)
- Access is by appointment only.
Department / Service (Jubilee Wing - Take Heart Cardiac Suite)
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Department / Service Access
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- The Take Heart Cardiac Suite is located on Floor E of Jubilee Wing, within the Cardiac Investigations Unit.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 175cm.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a waiting room/area, consultation rooms and standard toilet facilities.
- There are 2 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located in the Cardiac Investigations Unit.
- There are standard toilet facilities within this department/service.
Waiting Room / Area (Jubilee Wing - Take Heart Cardiac Suite)
- There is a waiting room / area.
- The waiting room / area is approximately 3m from the department entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- No tables are permanently fixed.
- The surface height of the lowest table is 45cm.
- The surface height of the highest table is 74cm.
- The tables do contrast visually with the floor.
- There is not ample room for a wheelchair user to manoeuvre.
- The manoeuvring space is obstructed by chairs.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Clinic Room A)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Clinic Room A.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) both ways.
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 90cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located ahead as you enter the department.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 4m from the department entrance.
- There is pictorial and written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- The toilet seats have a high visual contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above and to the left of the sink.
- Lighting levels are good.
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Baby Changing Facilities
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- Baby change facilities are available in the female toilets.
- There is a flip down baby change table available.
- The height of the baby change table is 83cm.
Location of Toilet/Changing Facilities
- Changing Places facilities are located on the left side of the Jubilee Wing main entrance lobby.
- Accessible toilet facilities are located on the left side of the Jubilee Wing main entrance lobby.
- Female and male standard toilet facilities are located on the left side of the Jubilee Wing main entrance lobby.
- Parent and baby changing facilities are located within the accessible toilet on the left side of the Jubilee Wing main entrance lobby.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Jubilee Wing link (new tab) - click here.
