Access Guide
Getting To The Hospital
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By Road
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- Leeds General Infirmary is located on Great George Street.
The hospital can be accessed via the A6120 to the north, taking the exit on to Otley Road and continuing onto Headingley Lane and Woodhouse Lane, or from the M621 to the south, taking the exit on to the A643 and continuing onto the A58, Westgate and Calverley Street.
For SAT NAVs please enter: Jubilee Wing Reception (A & E) – LS2 9DA Clarendon Wing Reception (Leeds Children’s Hospital) – LS2 9NS Brotherton Wing Reception – LS1 1JF. - Patient and visitor car parking is available within the multi-storey car park, which is located along Clarendon Way, at the front right side of the hospital grounds.
There are clearly marked Blue Badge bays located within the multi-storey car park.
There are also marked Blue Badge bays located in front of the entrances to each individual wing.
Blue Badge parking is free.
- Leeds General Infirmary is located on Great George Street.
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By Bus
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- There are several bus stops located on Clarendon Way.
The services provided at these bus stops include the 5 Electric. - There is an onsite bus stop.
- There is an onsite bus stop on the roundabout at Clarendon Way, at the front right side of the hospital grounds.
- The onsite bus stop is sheltered and has no benched seating available.
- To reach the desired wing or building from the bus stop, there are road crossings. There may be slight and steep slopes on the approach.
- There are several bus stops located on Clarendon Way.
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By Train
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- The nearest train station is Leeds.
The station is located along New Station Street and is approximately 1 mile from the hospital.
- The nearest train station is Leeds.
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Useful Links
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- For information on bus providers please use the link below.
- To view the web page described above click here (opens in new tab).
- For information on train providers at Leeds train station please use the link below.
- To view the web page described above click here (opens in new tab).
- For information on Leeds train station please use the link below.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is not a Patient Advice and Liaison Service (PALS) at the hospital.
- There are not volunteers available for help and assistance at the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, hoist slings, adjustable beds and crutches.
- To obtain mobility aids please contact the main reception.
- There is a Changing Places facility at this hospital which is located on Floor A of the Clarendon Wing.
- To view the Changing Places Accessibility Guide please click here.
- The list of available spoken languages is comprehensive (over 200), but can be accessed on the provider’s website, Language Lists.
Hospital Parking (Multi-Storey Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located along Clarendon Way, to the right of the Jubilee Wing.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height is 200cm (6ft 7in).
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 480cm (11ft 6in x 15ft 9in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located at the rear of the car park on each level.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is not clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 150m (164yd 2in) from the Jubilee Wing sloped entrance.
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Comments
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- There are 2 parent and child bays available on the ground level of the car park.
Hospital Parking (Jubilee Wing Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located in front and to the left of the Jubilee Wing Main Entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 233cm x 572cm (7ft 8in x 18ft 9in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Payment signs are not provided.
- Parking is free for Blue Badge holders.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the Jubilee Wing Main Entrance.
Getting To (Old Site - Outpatients Pharmacy)
- Outpatients Pharmacy is/are located on Level B of Old Site.
- Access to Outpatients Pharmacy is via the Jubilee Wing Main Entrance.
- Upon entering the hospital proceed past reception and through the doors signed Old Site. Proceed down the ramp and turn left. The Outpatients Pharmacy is located immediately to the left. On arrival please dial 23218 on the telephone provided and a member of staff will come to deal with your prescription.
- There is ramped/sloped access to Outpatients Pharmacy.
- Outpatients Pharmacy is approximately 140m from the Jubilee Wing Main Entrance.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Jubilee Wing Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the Jubilee Wing.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 150cm.
- The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 157cm (5ft 2in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 141cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 137cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Entrance (Jubilee Wing to Old Site Entrance)
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Entrance Details
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- This information is for the entrance located ahead as you enter the Jubilee Wing accessible entrance lobby.
- The entrance area/door is clearly signed with the name of the service/department.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 165cm.
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Ramp/Slope Details
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- The ramp/slope is located immediately after the entrance.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up the ramp.
- The lighting levels at the ramp/slope are good.
Opening Times (Old Site - Outpatients Pharmacy)
- Monday 09:00 - 21:00.
- Tuesday 09:00 - 21:00.
- Wednesday 09:00 - 21:00.
- Thursday 09:00 - 21:00.
- Friday 09:00 - 21:00.
- Saturday 09:00 - 17:00.
- Sunday 09:00 - 17:00.
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Comments
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- On Bank Holidays the opening hours are 10:00 to 17:00.
Waiting Room / Area (Old Site - Outpatients Pharmacy)
- There is a waiting room / area.
- The waiting room / area is approximately 1m from the outpatients pharmacy entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- All chairs are permanently fixed.
- Chairs with armrests are not available.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
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Comments
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- The waiting area consists of 2 flip-down chairs in the hospital corridor.
Location of Toilet/Changing Facilities
- Changing Places facilities are located on the left side of the Jubilee Wing main entrance lobby.
- Accessible toilet facilities are located on the left side of the Jubilee Wing main entrance lobby.
- Female and male standard toilet facilities are located on the left side of the Jubilee Wing main entrance lobby.
- Parent and baby changing facilities are located within the accessible toilet on the left side of the Jubilee Wing main entrance lobby.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Jubilee Wing link (new tab) - click here.
- Brotherton Wing, Old Site and Martin Wing link (new tab) - click here.
