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Ambulance Reception

St James's University Hospital, Beckett Street, Harehills, Leeds, LS9 7TF

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Access Guide

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Getting To The Hospital

  • By Road View
    • St James's University Hospital is located on Beckett Street.
      The hospital can be accessed via York Road and A64(M) to the south, taking the exit on to Burmantofts Street, or from Easterly Road and the A58 to the north, taking the exit on to Harehills Road.
      For sat nav location, enter LS9 7TF.
    • Patient and visitor car parking is available within the multi-storey car park, which is located along Alma Street at the rear of the hospital grounds.
      There are clearly marked Blue Badge bays located within the multi-storey car park.
      There are also marked Blue Badge bays located in front of the main entrance to each individual wing.
      Parking is free for Blue Badge holders.
      Further information regarding parking can be attained by calling 0113 39 25057.
  • By Bus View
    • There are several bus stops located on Beckett Street.
      The services provided at these bus stops include the 16, 16A, 42, 49, 50 and 50A.
    • There is an onsite bus stop.
    • There is an onsite bus stop available on the roundabout at the front of the hospital grounds.
    • The onsite bus stop is sheltered and has raised benched seating available.
    • To reach the desired wing or building from the bus stop, there are road crossings. There may be slight and steep slopes on the approach.
  • By Train View
    • The nearest train station is Leeds.
      The station is located along New Station Street and is approximately 2.2 miles from the hospital.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0113 206 6261.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are not volunteers available for help and assistance at the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact the main reception or a member of staff.
  • There is a Changing Places facility at this hospital which is located within the Gledhow Wing.
  • The list of available spoken languages is comprehensive (over 200), but can be accessed on the provider’s website, Language Lists.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Chancellor's Wing Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the Chancellor's Wing main entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 226cm x 462cm (7ft 5in x 15ft 2in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the main entrance.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the main entrance.
  • Comments View
    • There are 9 parking spaces for short stay (20 minutes) on the left of the car park.
    • There is also a taxi drop off point on the front left of the car park.

Hospital Parking (Multi-Storey Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located along Alma Street, at the rear of the hospital grounds.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 232cm x 480cm (7ft 7in x 15ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located in the lift lobby of the car park and on level 1 of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 65m (71yd 3in) from the Bexley Wing main entrance.
  • Comments View
    • The payment machine controls are between 78cm to 139cm high.
    • Parking is free for patients actively undergoing radiotherapy who are able to show their appointment letter.
    • This letter can be produced by any radiotherapy staff.

Getting To (Ambulance Reception)

  • The Ambulance Reception is/are located on the left side of the Chancellor's Wing main lobby.
  • Access to the Ambulance Reception is via the Chancellor's Wing main entrance.
  • Enter the Chancellor's Wing via the main entrance and turn immediately left.
    The Ambulance Reception will then be on the left.
  • There is step free access to the Ambulance Reception.
  • The Ambulance Reception is approximately 15m from the Chancellor's Wing main entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Chancellor's Wing Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the Chancellor's Wing building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 191cm.
    • The bollard(s) does/do not have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 138cm (4ft 6in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 187cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 140cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Opening Times

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 17:30.
  • Friday 09:00 - 17:30.
  • Saturday Closed.
  • Sunday Closed.

Reception (Ambulance Reception)

  • Reception View
    • The reception point is located to the left as you enter the Chancellor's Wing.
    • The reception point is approximately 15m (16yd 1ft) from the Chancellor's Wing main entrance.
    • Clear signage for the reception area/desk is not visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • The waiting room / area does not have background music playing.
    • There is a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is not space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on the ground floor of the wing, opposite the reception, and on the first floor in the female standard toilets.
  • Female and male standard toilet facilities are located on the ground floor, on the right side of the wing.
  • Female standard toilet facilities are located on the first floor of the wing, on the right side of the right corridor.

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