Skip to main content
The new name for DisabledGo

Cashiers

St James's University Hospital, Beckett Street, Harehills, Leeds, LS9 7TF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To The Hospital

  • By Road View
    • St James's University Hospital is located on Beckett Street.
      The hospital can be accessed via York Road and A64(M) to the south, taking the exit on to Burmantofts Street, or from Easterly Road and the A58 to the north, taking the exit on to Harehills Road.
      For sat nav location enter LS9 7TF.
    • Patient and visitor car parking is available within the multi-storey car park, which is located along Alma Street and at the rear of the hospital grounds.
      There are clearly marked Blue Badge bays located within the multi-storey car park.
      There are also marked Blue Badge bays located in front of the main entrance to each individual wing.
      Blue Badge bay parking is free.
      Further information regarding parking can be attained by calling 0113 39 25057.
  • By Bus View
    • There are several bus stops located on Beckett Street.
      The services provided at these bus stops include the 16, 16A, 42, 49, 50 and 50A.
    • There is an onsite bus stop.
    • There is an onsite bus stop available on the roundabout at the front of the hospital grounds.
    • The on site bus stop is sheltered and has raised benched seating available.
    • To reach the desired wing or building from the bus stop, there are road crossings. There may be slight and steep slopes on the approach.
  • By Train View
    • The nearest train station is Leeds.
      The station is located along New Station Street and is approximately 2.2 miles from the hospital.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 0113 206 6261.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are not volunteers available for help and assistance at the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact a member of staff.
  • SSE (Sign and Supported English) and ISL (International Sign Language) are available on request.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Multi-Storey Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located along Alma Street, at the rear of the hospital grounds.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 210cm (6ft 11in).
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 232cm x 480cm (7ft 7in x 15ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located in the lift lobby of the car park and on level 1 of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 65m (71yd 3in) from the Bexley Wing main entrance.
  • Comments View
    • The payment machine controls are between 78cm to 139cm high.
    • Parking is free for patients actively undergoing radiotherapy who are able to show their appointment letter.
    • This letter can be produced by any radiotherapy staff.

Hospital Parking (Lincoln Wing Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located at the front of Lincoln Wing.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 6 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the main entrance.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the main entrance.
  • Comments View
    • There is a maximum waiting time of 30 minutes within the drop-off point.

Getting To (Cashiers)

  • Cashiers is/are located on the ground floor, in Block A of the Lincoln Wing.
  • Access to Cashiers is via the Lincoln Wing main entrance.
  • Enter the hospital via the Lincoln Wing main entrance and proceed ahead through the second set of doors.
    Take the left hand corridor and follow the corridor through a set of double doors.
    Continue down the slight slope and through another set of double doors signed 'Lincoln Wing Block A'.
    Cashiers is then located on the right.
  • There is ramped/sloped access to Cashiers.
  • Cashiers is approximately 26m from the Lincoln Wing main entrance.
  • There is a/are manual, double door(s) which may be difficult to open between the Lincoln Wing main entrance and the department/service.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Lincoln Wing Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the wing.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 508cm.
    • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 144cm (4ft 9in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 132cm (4ft 4in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 186cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 158cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Level Change

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located on the left hand corridor from the Lincoln Wing entrance.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are good.

Entrance (Cashiers and Patient Affairs)

  • Entrance Details View
    • This information is for the entrance located on the ground floor, in Block A of the Lincoln Wing.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 135cm.
  • Comments View
    • This entrance leads to the Cashiers and Patient Affairs counters and the Leeds and Wakefield Breast Screening and Colorectal Nursing departments.

Opening Times

  • Monday 09:00 - 16:30.
  • Tuesday 09:00 - 16:30.
  • Wednesday 09:00 - 16:30.
  • Thursday 09:00 - 16:30.
  • Friday 09:00 - 15:30.
  • Saturday Closed.
  • Sunday Closed.

Counter

  • The Cashiers counter is located on the ground floor, in Block A of the Lincoln Wing.
  • The counter is approximately 3m (3yd 10in) from the Cashier and Patient Affairs entrance.
  • The counter is clearly visible from the entrance.
  • There is step free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are good.
  • The height of the counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is not staffed.
  • There is a bell to attract attention.
  • The bell is at a suitable height for a wheelchair user.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 20/07/2022.
  • The hearing assistance system was working at the time of testing.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on the ground floor, to the right as you enter the wing.

Related Access Guides