You are on Getting To (Eye Pre-Assessment). Skip to the next section.

Getting To (Eye Pre-Assessment)

• Eye Pre-Assessment is/are located on the second floor of the Chancellor's wing.
• Access to Eye Pre-Assessment is via the Chancellor's wing main entrance.
• Enter the hospital via the Chancellor's wing main entrance.
  Proceed ahead and turn left through the double doors into the lift lobby.
  Take a lift to the second floor.
  On exiting the lift turn right.
  Continue to the end of the corridor and turn right.
  The entrance to Eye Pre-Assessment is located ahead.
• There is step free access, via lift, to Eye Pre-Assessment.
• Eye Pre-Assessment is approximately 60m from the lift.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Parking (Chancellor's Wing). Skip to the next section.

Parking (Chancellor's Wing)

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• Car Park View
  • The car park is located outside the entrance to Chancellor's Wing.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 17 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 462cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 131cm.
  • The nearest designated bay is 51m from the Chancellor's Wing entrance.
  • The most accessible route from the Blue Badge parking has a very easy slope.
  • This route has bollards.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • The most accessible route has 2 pedestrian crossings between the nearest Blue Badge Bay and the Chancellor's Wing entrance.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for Blue Badge holders but not all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Parking View
  • There is a public car park located on the other side of Beckett Street, facing the hospital.
  • The name of the car park is Beckett Street Car Park.
  • Designated Blue Badge parking bays are not available in the car park.
  • Electric vehicle charging points are not available in the car park.
  • There is a taxi rank outside the Chancellor's Wing entrance.

You are on Parking (Multi Storey Car Park). Skip to the next section.

Parking (Multi Storey Car Park)

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• Car Park View
  • The car park is located in the south-west corner of the hospital site.
  • The car park is multi-storey.
  • The car park surface consists of concrete.
  • The height of the restriction barrier is 210cm.
  • There are 20+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 228cm (width) x 480cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 130cm.
  • The nearest designated bay is 19m from the car park lift.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • There is a manual door along the most accessible route.
  • This route has bollards.
• Charges and Restrictions View
  • Parking is free for Blue Badge holders but not all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Chancellor's Wing Entrance). Skip to the next section.

Entrance (Chancellor's Wing Entrance)

• This entrance is located towards the southern end of the hospital site, parallel to Beckett Street.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a slope at the entrance.
• The slope has a steep gradient.
• There are double automatic doors.
• The doors are permanently held open.
• The width of the opening is 187cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is a second set of double automatic doors.
• The doors open by sliding.
• The width of the opening is 142cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• This entrance gives access to floor G of the Chancellor's Wing.
• There are 2 identical inner doors.

You are on Lift (Chancellor's Wing Entrance - Lifts 24 and 25). Skip to the next section.

Lift (Chancellor's Wing Entrance - Lifts 24 and 25)

• The lift surveyed is located on the left after entering the Chancellor's Wing.
• The distance from the Chancellor's Wing entrance is 35m.
• The most accessible route to the lift has step-free level access.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • Floors LG, G, 1, 2 and 3 can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 2000kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 165cm (width) x 254cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

You are on Opening Times. Skip to the next section.

Opening Times

• Access is by appointment only.

You are on Reception (Eye Pre-Assessment). Skip to the next section.

Reception (Eye Pre-Assessment)

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• Reception View
  • The reception point is located on the second floor of the Chancellor's wing.
  • The reception point is approximately 60m (65yd 1ft) from the lift.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is a bell to attract attention.
  • The bell is at a suitable height for a wheelchair user.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Waiting Room / Area (Eye Pre-Assessment Waiting Room). Skip to the next section.

Waiting Room / Area (Eye Pre-Assessment Waiting Room)

• There is a waiting room / area.
• The waiting room / area is approximately 65m from the lift.
• There is level access into the waiting room / area.
• There is a/are door(s) into the waiting room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• The surface height of the lowest table is 47cm.
• The tables do contrast visually with the floor.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are available.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Department / Service (Eye Pre-Assessment). Skip to the next section.

Department / Service (Eye Pre-Assessment)

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• Department / Service Access View
  • Eye Pre-Assessment is located on the second floor of the Chancellor's Wing.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 108cm.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 130cm (4ft 3in).
  • There is not a door release button when exiting.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, a sub waiting area, consultation rooms, treatment rooms and accessible toilet facilities for everyone.
  • There are 5 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are not standard toilet facilities within this department/service.

You are on Waiting Room / Area (Sub Waiting Area). Skip to the next section.

Waiting Room / Area (Sub Waiting Area)

• There is a waiting room / area.
• The waiting room / area is approximately 10m from the department entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• There is not ample room for a wheelchair user to manoeuvre.
• The manoeuvring space is obstructed by chairs.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Consultation / Treatment Room (Consult/Exam Room - Bloods). Skip to the next section.

Consultation / Treatment Room (Consult/Exam Room - Bloods)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consult/Exam Room - Bloods.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Consult/Exam Room). Skip to the next section.

Consultation / Treatment Room (Consult/Exam Room)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Consult/Exam Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• Some chairs are height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Biometry Room). Skip to the next section.

Consultation / Treatment Room (Biometry Room)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Biometry Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• Some chairs are permanently fixed.
• Some chairs are height adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Vision Room). Skip to the next section.

Consultation / Treatment Room (Vision Room)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Vision Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the right as you enter the department.
  • This accessible toilet is approximately 3m from the department entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens inwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 88cm (2ft 11in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 275cm x 320cm (9ft x 10ft 6in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 123cm.
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is not a mirror.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 91cm (2ft 12in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 114cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 123cm (4ft).
  • The contrast between the towel dispenser and the wall is low.
  • There is not a hand dryer.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Parking at St James's University Hospital link (new tab) - click here.
• Entrances at St James's University Hospital link (new tab) - click here.
• Public Toilets at St James's University Hospital link (new tab) - click here.
• Getting To and Around St James's University Hospital link (new tab) - click here.