Access Guide
Overview - Gledhow Wing
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About
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- This is a hospital building with multiple wards, departments and services available.
- Services and facilities available in the venue include: wards, departments, pharmacy, restaurant, coffee bar, Costa Coffee, shops, M&S Food, hairdresser, food outlets, vending machines.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Leeds.
- This station has step-free access.
- The nearest bus station is Leeds Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is also the main entrance.
- There are 2 other entrances.
- 1 of the other entrances has step-free level access.
- 1 of the other entrances has step-free access via ramp.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps: the Chancellor, Lincoln and Bexley wings via a link corridor with a long ramp.
- Doors are held open along circulation routes.
- Access throughout may include pillars.
- All floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- The alternative formats documents can be provided in include: Braille (on request), large print (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine and Wi-Fi.
- Staff receive the following training: the Oliver McGowan Mandatory Training on Learning Disability and Autism.
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Related Access Guides
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- View information on Parking at St James's University Hospital (opens new tab) .
- View information on Entrances at St James's University Hospital (opens new tab) .
- View information on Public toilets at St James's University Hospital (opens new tab) .
- View information on Getting To and Around St James's University Hospital (opens new tab) .
Toilet and Changing Facilities (Gledhow Wing)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located along the right hand corridor after entering via the Gledhow Wing entrance.
- The transfer space varies between toilets with adaptations.
- Female and male step-free standard toilet facilities are located along the right hand corridor after entering via the Gledhow Wing entrance.
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Changing Places Facilities
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- Changing Places facilities are located along the second corridor to the left after entering via the Gledhow Wing entrance.
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Changing Facilities
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- Parent and baby changing facilities are located along the right hand corridor after entering via the Gledhow Wing entrance.
Parking (Gledhow Wing Blue Badge Parking and Drop-off)
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Car Park
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- The car park is located to the left of the Gledhow Wing entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 465cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 19m from the Gledhow Wing entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- This route has bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the right as you face the Gledhow Wing entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Gledhow Wing Entrance)
- This entrance is located at the front of Gledhow Wing at the northern end of the hospital site.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope or ramp at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 164cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 163cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- This entrance gives access to level 2 of the Gledhow Wing.
Reception (Gledhow Wing Entrance)
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Location
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- The reception is located on the right as you enter the Gledhow Wing.
- The distance from the Gledhow Wing entrance is 19m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has a television and screens which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and benches.
- Seating is fixed.
- Furniture available in this area includes: coffee tables.
Getting Around (Gledhow Wing)
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout the majority of walkways.
- The following areas have step-free access via ramps: the Chancellor, Lincoln and Bexley wings via a link corridor with a long ramp.
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Circulation
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- Doors are held open along circulation routes.
- Access throughout may include pillars.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some flooring is shiny.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and chairs without armrests.
- Lighting levels vary due to the size of the space.
Seating Area (Level 2)
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Location and Access
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- The seating area is located at the end of the corridor opposite the Gledhow Wing entrance.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs without armrests and benches.
- Some seating is fixed.
- Furniture available in this area includes: tables, coffee tables and booths.
- Some tables are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Lift (Gledhow Wing - Lifts 39 to 42)
- The lift surveyed is located ahead as you enter the Gledhow Wing.
- The distance from the Gledhow Wing entrance is 35m.
- The most accessible route to the lift has step-free level access.
- Doors are held open along the most accessible route.
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Standard Lift
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- Levels 0, 2, 4, 5, 6, 7, 8 and 9 can be accessed by this lift.
- The lift door has a medium colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 2000kg.
- The external lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 146cm (width) x 268cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs (Gledhow Wing Lift Lobby)
- The stairs are located in the lift lobby.
- Levels 0, 2, 4, 5, 6, 7, 8 and 9 can be accessed by these stairs.
- There are double manual doors to access the stairwell.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (Baby Change)
- The room is located along the right hand corridor after entering via the Gledhow Wing entrance.
- The distance from the Gledhow Wing entrance is 36m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 89cm.
- The door has a high colour contrast.
- Internally the door has a high colour contrast.
- The height of the baby change facility when in use is 81cm.
- There is also a wash basin, a paper towel dispenser, an emergency alarm and a mirror in the room.
- The wash basin has a lever mixer tap.
- The room has a nappy/incontinence items bin and a pedal bin.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Changing Places (Gledhow Wing)
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Location and Access
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- The Changing Places facility surveyed is located along the second corridor to the left after entering via the Gledhow Wing entrance.
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the Gledhow Wing entrance is 42m.
- The most accessible route to the Changing Places facility has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens inwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
- The dimensions of the facility are 292cm (width) x 401cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
- The lateral transfer space on the left is 101cm (from the side of the toilet pan).
- The lateral transfer space on the right is 142cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high colour contrast.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 85cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is wall mounted and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
- There is no emergency alarm.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 94cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 98cm from the floor.
- A wide paper roll dispenser is available.
- The wide paper roll dispenser is 95cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 107cm and 110cm from the floor.
- A privacy screen is available.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located along the right hand corridor after entering via the Gledhow Wing entrance.
- The distance from the Gledhow Wing entrance is 39m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 88cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 199cm (width) x 214cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 132cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 106cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 106cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a low colour contrast.
- The towel dispenser is 133cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 106cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin, a sanitary bin and a pedal bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
