You are on Getting To (The Imaging Department). Skip to the next section.

Getting To (The Imaging Department)

• The Imaging Department is/are located on the first floor of the Chancellor's Wing and on the right side of the Outpatients Department.
• Access to the Imaging Department is via the Chancellor's Wing main entrance.
• Enter the Chancellor's Wing via the main entrance and proceed along the corridor on the left side of the main lobby.
  Continue along this corridor and enter the main lift lobby on the left.
  Take one of the lifts to the first floor.
  Exit the lift and follow the corridor on the right.
  Continue to the very end of the corridor and the entrance to the Outpatients Department will be on the right.
  Enter the Outpatients Department and the Imaging Department will be on the right side of the waiting area.
• There is step free access, via lift, to the Imaging Department.
• The Imaging Department is approximately 85m from the main lifts.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Parking (Chancellor's Wing). Skip to the next section.

Parking (Chancellor's Wing)

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• Car Park View
  • The car park is located outside the entrance to Chancellor's Wing.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 17 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 462cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 131cm.
  • The nearest designated bay is 51m from the Chancellor's Wing entrance.
  • The most accessible route from the Blue Badge parking has a very easy slope.
  • This route has bollards.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • The most accessible route has 2 pedestrian crossings between the nearest Blue Badge Bay and the Chancellor's Wing entrance.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for Blue Badge holders but not all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Parking View
  • There is a public car park located on the other side of Beckett Street, facing the hospital.
  • The name of the car park is Beckett Street Car Park.
  • Designated Blue Badge parking bays are not available in the car park.
  • Electric vehicle charging points are not available in the car park.
  • There is a taxi rank outside the Chancellor's Wing entrance.

You are on Parking (Multi Storey Car Park). Skip to the next section.

Parking (Multi Storey Car Park)

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• Car Park View
  • The car park is located in the south-west corner of the hospital site.
  • The car park is multi-storey.
  • The car park surface consists of concrete.
  • The height of the restriction barrier is 210cm.
  • There are 20+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 228cm (width) x 480cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 130cm.
  • The nearest designated bay is 19m from the car park lift.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • There is a manual door along the most accessible route.
  • This route has bollards.
• Charges and Restrictions View
  • Parking is free for Blue Badge holders but not all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Chancellor's Wing Entrance). Skip to the next section.

Entrance (Chancellor's Wing Entrance)

• This entrance is located towards the southern end of the hospital site, parallel to Beckett Street.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a slope at the entrance.
• The slope has a steep gradient.
• There are double automatic doors.
• The doors are permanently held open.
• The width of the opening is 187cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is a second set of double automatic doors.
• The doors open by sliding.
• The width of the opening is 142cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• This entrance gives access to floor G of the Chancellor's Wing.
• There are 2 identical inner doors.

You are on Lift (Chancellor's Wing Entrance - Lifts 24 and 25). Skip to the next section.

Lift (Chancellor's Wing Entrance - Lifts 24 and 25)

• The lift surveyed is located on the left after entering the Chancellor's Wing.
• The distance from the Chancellor's Wing entrance is 35m.
• The most accessible route to the lift has step-free level access.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • Floors LG, G, 1, 2 and 3 can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 2000kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 165cm (width) x 254cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

You are on Entrance (Outpatients Department Entrance). Skip to the next section.

Entrance (Outpatients Department Entrance)

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• Entrance Details View
  • This information is for the entrance located on the first floor of the Chancellor's Wing and on the right side of the corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 128cm (4ft 2in).
  • There is a door release button when exiting.
  • The height of the door release button is 123cm (4ft).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 84cm.

You are on Waiting Room / Area (Outpatients Department). Skip to the next section.

Waiting Room / Area (Outpatients Department)

• There is a waiting room / area.
• The waiting room / area is approximately 5m from the Outpatients Department entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• Some tables are permanently fixed.
• The surface height of the lowest table is 51cm.
• The surface height of the highest table is 91cm.
• The tables do contrast visually with the floor.
• There is not ample room for a wheelchair user to manoeuvre.
• The manoeuvring space is obstructed by tables and chairs.
• Announcements are in person.
• The waiting room / area does have background music playing.
• There is a red flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are not available.
• Vending machines are available.
• A water dispenser is available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Opening Times (Imaging Department). Skip to the next section.

Opening Times (Imaging Department)

• Monday 08:00 - 17:00.
• Tuesday 08:00 - 18:00.
• Wednesday 08:00 - 18:00.
• Thursday 08:00 - 18:00.
• Friday 08:00 - 17:00.
• Saturday 08:00 - 16:00.
• Sunday 08:00 - 16:00.

You are on Entrance (Imaging Department Entrance). Skip to the next section.

Entrance (Imaging Department Entrance)

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• Entrance Details View
  • This information is for the entrance located on the right side of the Outpatients Department waiting area.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 122cm (4ft).
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 85cm.

You are on Reception (Imaging Department). Skip to the next section.

Reception (Imaging Department)

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• Reception View
  • The reception point is located on the right side of the Outpatients Department waiting area.
  • The reception point is approximately 10m (10yd 2ft) from the Outpatients Department entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is not a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is not sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.

You are on Department / Service (Imaging Department). Skip to the next section.

Department / Service (Imaging Department)

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• Department / Service Access View
  • The Imaging Department is located on the first floor of the Chancellor's Wing, on the right side of the Outpatients Department.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, a sub waiting area and consultation rooms.
  • There are 7 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available from another department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located on the left side of the Outpatients Department waiting area.
  • There are not standard toilet facilities within this department/service.
  • Standard toilet facilities are located on the left side of the Outpatients Department waiting area.

You are on Waiting Room / Area (Corridor Waiting Area). Skip to the next section.

Waiting Room / Area (Corridor Waiting Area)

• There is a waiting room / area.
• The waiting room / area is approximately 5m from the Imaging Department entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• The surface height of the lowest table is 53cm.
• The tables do contrast visually with the floor.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Imaging Room (Mammography Room 1). Skip to the next section.

Imaging Room (Mammography Room 1)

• This section describes the Mammography Room(s), located on the right side and towards the end of the department corridor.
• There is / are 3 Mammography Room(s) available.
• The name / number of the room surveyed was; Mammography Room 1.
• This room is not accessed via a changing room.

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• Imaging Room View
  • There is step free access into the imaging room.
  • The door opens inwards.
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult for some to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 83cm.
  • There is not sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is not a bed / couch.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are good.

You are on Imaging Room (Ultrasound Room 4). Skip to the next section.

Imaging Room (Ultrasound Room 4)

• This section describes the Ultrasound Room(s), located on the right side of the department corridor.
• There is / are 4 Ultrasound Room(s) available.
• The name / number of the room surveyed was; Ultrasound Room 4.
• This room is not accessed via a changing room.

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• Imaging Room View
  • There is step free access into the imaging room.
  • The door opens inwards.
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult for some to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 85cm.
  • There is not sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A mobile hoist can be brought in from another department.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are moderate to good.

You are on Imaging Room (Ultrasound Room 6). Skip to the next section.

Imaging Room (Ultrasound Room 6)

• This section describes the Ultrasound Room(s), located on the right side of the department corridor.
• There is / are 4 Ultrasound Room(s) available.
• The name / number of the room surveyed was; Ultrasound Room 6.
• This room is not accessed via a changing room.

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• Imaging Room View
  • There is step free access into the imaging room.
  • The door opens inwards.
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult for some to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 85cm.
  • There is not sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A mobile hoist can be brought in from another department.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are good.

You are on Imaging Room (Ultrasound Room 7). Skip to the next section.

Imaging Room (Ultrasound Room 7)

• This section describes the Ultrasound Room(s), located on the right side of the department corridor.
• There is / are 4 Ultrasound Room(s) available.
• The name / number of the room surveyed was; Ultrasound Room 7.
• This room is not accessed via a changing room.

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• Imaging Room View
  • There is step free access into the imaging room.
  • The door opens inwards.
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult for some to open.
  • A member of staff is available to assist with opening the door if required.
  • The width of the door is 87cm.
  • There is sufficient space for a wheelchair user to manoeuvre within the imaging room.
  • The type of flooring is vinyl/laminate.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A mobile hoist can be brought in from another department.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the imaging room.
  • The lighting levels in the imaging room are good.

You are on Toilet with Adaptations (Outpatients Department - Left Hand Transfer 1). Skip to the next section.

Toilet with Adaptations (Outpatients Department - Left Hand Transfer 1)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located at the rear and on the left side of the Outpatients Department waiting area.
  • This accessible toilet is approximately 20m from the Outpatients Department entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 88cm (2ft 11in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 161cm x 308cm (5ft 3in x 10ft 1in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 88cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are nappy/incontinence items bin and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 156cm and 158cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 104cm (3ft 5in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 97cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 116cm (3ft 10in).
  • The contrast between the towel dispenser and the wall is low.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 99cm.

You are on Toilet with Adaptations (Outpatients Department - Left Hand Transfer 2). Skip to the next section.

Toilet with Adaptations (Outpatients Department - Left Hand Transfer 2)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the left side of the Outpatients Department waiting area.
  • This accessible toilet is approximately 30m from the Outpatients Department entrance.
  • There is step-free access into the accessible toilet.
  • This is a male toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens inwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 150cm x 183cm (4ft 11in x 6ft).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 87cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 156cm and 168cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a backrest and a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 91cm (2ft 12in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 125cm (4ft 1in).
  • The contrast between the towel dispenser and the wall is low.
  • There is not a hand dryer.

You are on Standard Toilet(s) (Outpatients Department). Skip to the next section.

Standard Toilet(s) (Outpatients Department)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located on the left side of the Outpatients Department waiting area.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 30m from the Outpatients Department entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • The toilet seats have a high visual contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 84cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Parking at St James's University Hospital link (new tab) - click here.
• Entrances at St James's University Hospital link (new tab) - click here.
• Public Toilets at St James's University Hospital link (new tab) - click here.
• Getting To and Around St James's University Hospital link (new tab) - click here.