You are on Getting To (The Surgical Assessment Unit). Skip to the next section.

Getting To (The Surgical Assessment Unit)

• The Surgical Assessment Unit is/are located on the second floor of the Chancellor's wing.
• Access to the Surgical Assessment Unit is via the Chancellor's wing main entrance.
• Enter the hospital via the Chancellor's wing main entrance.
  Proceed ahead and turn left through the double doors into the lift lobby.
  Take the lift to the second floor.
  On exiting the lift turn right.
  Continue along the corridor then turn right down a corridor towards Ward J25.
  The entrance to the Surgical Assessment Unit is located on the right.
• There is step free access, via lift, to the Surgical Assessment Unit.
• The Surgical Assessment Unit is approximately 65m from the lift.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Parking (Chancellor's Wing). Skip to the next section.

Parking (Chancellor's Wing)

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• Car Park View
  • The car park is located outside the entrance to Chancellor's Wing.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 17 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 462cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 131cm.
  • The nearest designated bay is 51m from the Chancellor's Wing entrance.
  • The most accessible route from the Blue Badge parking has a very easy slope.
  • This route has bollards.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • The most accessible route has 2 pedestrian crossings between the nearest Blue Badge Bay and the Chancellor's Wing entrance.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for Blue Badge holders but not all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Parking View
  • There is a public car park located on the other side of Beckett Street, facing the hospital.
  • The name of the car park is Beckett Street Car Park.
  • Designated Blue Badge parking bays are not available in the car park.
  • Electric vehicle charging points are not available in the car park.
  • There is a taxi rank outside the Chancellor's Wing entrance.

You are on Parking (Multi Storey Car Park). Skip to the next section.

Parking (Multi Storey Car Park)

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• Car Park View
  • The car park is located in the south-west corner of the hospital site.
  • The car park is multi-storey.
  • The car park surface consists of concrete.
  • The height of the restriction barrier is 210cm.
  • There are 20+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 228cm (width) x 480cm (depth).
  • There is a marked zone to both sides and rear.
  • The width of the marked zone is 130cm.
  • The nearest designated bay is 19m from the car park lift.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • There is a manual door along the most accessible route.
  • This route has bollards.
• Charges and Restrictions View
  • Parking is free for Blue Badge holders but not all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Chancellor's Wing Entrance). Skip to the next section.

Entrance (Chancellor's Wing Entrance)

• This entrance is located towards the southern end of the hospital site, parallel to Beckett Street.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a slope at the entrance.
• The slope has a steep gradient.
• There are double automatic doors.
• The doors are permanently held open.
• The width of the opening is 187cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• There is a second set of double automatic doors.
• The doors open by sliding.
• The width of the opening is 142cm.
• There is a small lip on the threshold of the opening.
• The doors have a high colour contrast.
• This entrance gives access to floor G of the Chancellor's Wing.
• There are 2 identical inner doors.

You are on Lift (Chancellor's Wing Entrance - Lifts 24 and 25). Skip to the next section.

Lift (Chancellor's Wing Entrance - Lifts 24 and 25)

• The lift surveyed is located on the left after entering the Chancellor's Wing.
• The distance from the Chancellor's Wing entrance is 35m.
• The most accessible route to the lift has step-free level access.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • Floors LG, G, 1, 2 and 3 can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 2000kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 165cm (width) x 254cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are other lifts available at this location which are of a similar size.

You are on Opening Times (Surgical Assessment Unit). Skip to the next section.

Opening Times (Surgical Assessment Unit)

• Access is by appointment only.

You are on Department / Service (Surgical Assessment Unit). Skip to the next section.

Department / Service (Surgical Assessment Unit)

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• Department / Service Access View
  • The Surgical Assessment Unit is located on the second floor of the Chancellor's wing.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 144cm.
  • There is an intercom.
  • The height of the intercom is 105cm (3ft 5in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 136cm (4ft 6in).
  • There is a door release button when exiting.
  • The height of the door release button is 120cm (3ft 11in).
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, a sub waiting area, treatment rooms and accessible toilet facilities for everyone.
  • There are 6 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are not standard toilet facilities within this department/service.
• Comments View
  • Within this department are 6 assessment bays, 5 side rooms and 2 ward bays with 5 beds in each.

You are on Reception (Surgical Assessment Unit). Skip to the next section.

Reception (Surgical Assessment Unit)

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• Reception View
  • The reception point is located ahead from the Surgical Assessment Unit entrance.
  • The reception point is approximately 6m (6yd 1ft) from the Surgical Assessment Unit entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is not sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are not trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 02/08/2022.
  • The hearing assistance system was not working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Waiting Room / Area (Surgical Assessment Unit). Skip to the next section.

Waiting Room / Area (Surgical Assessment Unit)

• There is a waiting room / area.
• The waiting room / area is approximately 15m from the Surgical Assessment Unit entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Chairs with armrests are not available.
• No tables are permanently fixed.
• The surface height of the lowest table is 32cm.
• The surface height of the highest table is 71cm.
• The tables do not contrast visually with the floor.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are available.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

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• Comments View
  • There is a table in this area with a water jug and disposable cups.

You are on Consultation / Treatment Room (Assessment Bay A5). Skip to the next section.

Consultation / Treatment Room (Assessment Bay A5)

• There is / are 6 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Assessment Bay A5.
• There is level access to the consultation / treatment room.
• There is not a/are not door(s) into the consultation / treatment room.
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is not a chair.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Triage). Skip to the next section.

Consultation / Treatment Room (Triage)

• There is / are 6 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Triage.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) may be difficult to open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is not a chair.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Ward (Surgical Assessment Unit). Skip to the next section.

Ward (Surgical Assessment Unit)

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• Ward Information View
  • This is a/an surgical assessment ward.
  • This is a shared ward.
  • There is/are 2 bay(s) available.
  • There is/are 5 side room(s) available.
  • There is/are 15 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 144cm (4ft 9in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 135cm (4ft 5in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
• Reception/Nurses' Station View
  • The height of the Nurses' Station desk is 109cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 73cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is not a relatives' room for the ward.
• Example Side Room View
  • There are multiple side rooms available with accessible ensuites.
  • The side room surveyed does have an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • The side room surveyed does not have a ceiling track hoist.
  • There is sufficient space next to the bed for a mobile hoist to operate.
  • There is room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is not available.
  • The visual contrast between the walls and the floor in the side room is medium.
  • The lighting levels in the side room are good.
  • The width of the door opening into the ensuite is over 75cm.
  • There is not a clear unobstructed turning space within the ensuite.
  • The fixtures/facilities available in the ensuite include; a toilet and a wash basin.
  • The visual contrast between the walls and the floor in the ensuite is high.
  • The lighting levels in the ensuite are good.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
  • There are washroom facilities for patients on the ward.
  • There are toilet facilities for patients on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located on the ground floor of the Chancellor's Wing.
• Visiting Times View
  • There are set visiting times for the ward.
  • Visiting times are 14:00 to 16:00 and 18:00 to 20:00.
  • The visiting times are the same for each day.

You are on Washroom (Female Bay). Skip to the next section.

Washroom (Female Bay)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 2 washroom(s) of this type in the ward.
  • The washroom surveyed is located ahead from the Surgical Assessment Unit entrance, in the female bay.
  • The washroom surveyed is approximately 25m from the Surgical Assessment Unit entrance.
  • There is step free access to the washroom surveyed once inside the unit.
  • This washroom is female.
  • There is Braille, tactile, pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards and outwards.
  • The door(s) is/are locked by a twist lock.
  • The door is easy to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The dimensions of the washroom are 237cm x 165cm (7ft 9in x 5ft 5in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 84cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 128cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 125cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 165cm.
  • There is a flush, however it is not on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 107cm.
  • There is a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • A shower chair is available.
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is high.
  • The visual contrast between the internal washroom door and wall is high.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The toilet seat colour contrast is high.
  • The visual contrast between the shower wall-mounted grab rails and wall is high.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are good.

You are on Washroom (Male Bay). Skip to the next section.

Washroom (Male Bay)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 2 washroom(s) of this type in the ward.
  • The washroom surveyed is located ahead from the Surgical Assessment Unit entrance, in the male bay.
  • The washroom surveyed is approximately 35m from the Surgical Assessment Unit entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is male.
  • There is Braille, tactile, pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards and outwards.
  • The door(s) is/are locked by a twist lock.
  • The door is easy to open.
  • The width of the door opening is 88cm (2ft 11in).
  • The dimensions of the washroom are 239cm x 165cm (7ft 10in x 5ft 5in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 83cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 128cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 125cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 168cm.
  • There is a flush, however it is not on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 104cm.
  • There is a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • There is no seat for the shower.
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is high.
  • The visual contrast between the internal washroom door and wall is high.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The toilet seat colour contrast is high.
  • The visual contrast between the shower wall-mounted grab rails and wall is high.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are good.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located down the corridor to the right after the reception desk.
  • This accessible toilet is approximately 20m from the Surgical Assessment Unit entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is Braille, pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens inwards and outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 87cm (2ft 10in).
  • The contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 138cm x 227cm (4ft 6in x 7ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 87cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 166cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 105cm.
  • The shelf is not located where it is reachable.
  • The toilet has a wall which acts as a backrest.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 106cm (3ft 6in).
  • The contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 82cm (2ft 8in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 127cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 125cm (4ft 1in).
  • The contrast between the towel dispenser and the wall is medium.
  • There is not a hand dryer.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Parking at St James's University Hospital link (new tab) - click here.
• Entrances at St James's University Hospital link (new tab) - click here.
• Public Toilets at St James's University Hospital link (new tab) - click here.
• Getting To and Around St James's University Hospital link (new tab) - click here.