You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • St James's University Hospital is located on Beckett Street.
    The hospital can be accessed via York Road and A64(M) to the south, taking the exit on to Burmantofts Street, or from Easterly Road and the A58 to the north, taking the exit on to Harehills Road.
    For sat nav location, enter LS9 7TF.
  • Patient and visitor car parking is available within the multi-storey car park, which is located along Alma Street at the rear of the hospital grounds.
    There are clearly marked Blue Badge bays located within the multi-storey car park.
    There are also marked Blue Badge bays located in front of the main entrance to each individual wing.
    Parking is free for Blue Badge holders.
    Further information regarding parking can be attained by calling 0113 39 25057.
• By Bus View
  • There are several bus stops located on Beckett Street.
    The services provided at these bus stops include the 16, 16A, 42, 49, 50 and 50A.
  • There is an onsite bus stop.
  • There is an onsite bus stop available on the roundabout at the front of the hospital grounds.
  • The onsite bus stop is sheltered and has raised benched seating available.
  • To reach the desired wing or building from the bus stop, there are road crossings. There may be slight and steep slopes on the approach.
• By Train View
  • The nearest train station is Leeds.
    The station is located along New Station Street and is approximately 2.2 miles from the hospital.
• Useful Links View
  • For information on bus providers please use the link below.
  • To view the web page described above click here (opens in new tab).
  • For information on train providers at Leeds train station please use the link below.
  • To view the web page described above click here (opens in new tab).
  • For information on Leeds train station please use the link below.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is not a Patient Advice and Liaison Service (PALS) at the hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0113 206 6261.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are not volunteers available for help and assistance at the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists, hoist slings, adjustable beds and crutches.
• To obtain mobility aids please contact the main reception or a member of staff.
• There is a Changing Places facility at this hospital which is located within the Gledhow Wing.
• The list of available spoken languages is comprehensive (over 200), but can be accessed on the provider’s website, Language Lists.
• Additional hospital services link (new tab) - click here.

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• Useful Links View
  • St James's University Hospital Website link (new tab) - click here.

You are on Hospital Parking (Chancellor's Wing Parking). Skip to the next section.

Hospital Parking (Chancellor's Wing Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the Chancellor's Wing main entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 226cm x 462cm (7ft 5in x 15ft 2in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the main entrance.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
  • Parking is free for Blue Badge holders.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 15m (16yd 1ft) from the main entrance.
• Comments View
  • There are 9 parking spaces for short stay (20 minutes) on the left of the car park.
  • There is also a taxi drop off point on the front left of the car park.

You are on Hospital Parking (Multi-Storey Car Park). Skip to the next section.

Hospital Parking (Multi-Storey Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located along Alma Street, at the rear of the hospital grounds.
  • The car park type is multi storey.
  • The car park does have a height restriction barrier.
  • The maximum height is 210cm (6ft 11in).
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 232cm x 480cm (7ft 7in x 15ft 9in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located in the lift lobby of the car park and on level 1 of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 65m (71yd 3in) from the Bexley Wing main entrance.
• Comments View
  • The payment machine controls are between 78cm to 139cm high.
  • Parking is free for patients actively undergoing radiotherapy who are able to show their appointment letter.
  • This letter can be produced by any radiotherapy staff.

You are on Getting To (Therapy). Skip to the next section.

Getting To (Therapy)

• Therapy is/are located on the lower ground floor of the Chancellor's Wing.
• Access to Therapy is via the Chancellor's Wing main entrance.
• Enter the Chancellor's Wing via the main entrance and proceed along the corridor on the left side of the main lobby.
  Continue along this corridor and enter the main lift lobby located on the left.
  Enter a lift and take it to the lower ground floor.
  Exit the lift and the entrance to the Therapy department is located on the right.
• There is step free access, via lift, to Therapy.
• Therapy is approximately 10m from the main lifts.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Chancellor's Wing Main Entrance). Skip to the next section.

Outside Access (Chancellor's Wing Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the Chancellor's Wing building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 191cm.
  • The bollard(s) does/do not have a high visual contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 138cm (4ft 6in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 187cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.

You are on Lift (Main Lifts). Skip to the next section.

Lift (Main Lifts)

• There is a lift for public use.
• The lift is located ahead as you enter the building, opposite the outpatient stairs.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 25m (27yd 1ft) from the main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are LG, G, 1, 2 and 3.
• There are manual, double doors which may be difficult to open to access the lift lobby on the ground floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is low.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 131cm (4ft 4in).
• The dimensions of the lift are 166cm x 264cm (5ft 5in x 8ft 8in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • There is an identical lift on the right.

You are on Other Floors (Main Stairs). Skip to the next section.

Other Floors (Main Stairs)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are LG, G, 1, 2 and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 16:30.
• Tuesday 08:00 - 16:30.
• Wednesday 08:00 - 16:30.
• Thursday 08:00 - 16:30.
• Friday 08:00 - 16:30.
• Saturday Closed.
• Sunday Closed.

You are on Entrance (Therapy Entrance). Skip to the next section.

Entrance (Therapy Entrance)

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• Entrance Details View
  • This information is for the entrance located on the lower ground floor, to the right as you exit the lifts.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance, via lift.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 154cm.

You are on Department / Service (Therapy). Skip to the next section.

Department / Service (Therapy)

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• Department / Service Access View
  • Therapy is located on the lower ground floor of the Chancellor's Wing.
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, sub receptions, a waiting room/area, consultation rooms and ambulant toilet facilities for everyone.
  • There are 6 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are not accessible toilet facilities within the department/service.
  • Accessible toilet facilities are located on the ground floor of the Chancellor's Wing.
  • There are standard toilet facilities within this department/service.

You are on Reception (Main Reception). Skip to the next section.

Reception (Main Reception)

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• Reception View
  • The reception point is located to the left as you enter the department.
  • The reception point is approximately 10m (10yd 2ft) from the Therapy entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • The waiting room / area does not have background music playing.
  • There is a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
• Comments View
  • There is a lower section to the reception desk at 88cm high.

You are on Entrance (Physiotherapy Entrance). Skip to the next section.

Entrance (Physiotherapy Entrance)

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• Entrance Details View
  • This information is for the entrance located to the right as you enter the department, at the end of the corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 128cm (4ft 2in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 150cm.

You are on Reception (Staff Base). Skip to the next section.

Reception (Staff Base)

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• Reception View
  • The reception point is located to the left as you enter through the Physiotherapy entrance.
  • The reception point is approximately 3m (3yd 10in) from the Physiotherapy entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Consultation / Treatment Room (Bay 3). Skip to the next section.

Consultation / Treatment Room (Bay 3)

• There is / are 6 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Bay 3.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width but one door is locked.
• The door(s) may be difficult to open.
• The width of the door opening is 80cm (2ft 7in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Treatment Room 10). Skip to the next section.

Consultation / Treatment Room (Treatment Room 10)

• There is / are 6 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Treatment Room 10.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 75cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Treatment Room 12). Skip to the next section.

Consultation / Treatment Room (Treatment Room 12)

• There is / are 6 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Treatment Room 12.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Fitness Suite (Gymnasium). Skip to the next section.

Fitness Suite (Gymnasium)

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• Access to Fitness Suite View
  • The fitness suite is located to the left as you enter the department, at the very end of the corridor.
  • The fitness suite is 20m (21yd 2ft) from the Therapy entrance.
  • There is level access to the fitness suite.
  • Gymnasium.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are double.
  • The door(s) may be difficult to open.
  • The opening is 150cm (4ft 11in) wide.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is annually.
  • A portable hearing assistance system is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Level Change (Gymnasium). Skip to the next section.

Level Change (Gymnasium)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left as you enter the gymnasium.
• The ramp/slope is steep.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the left going up the ramp.
• The width of the ramp/slope is 116cm (3ft 10in).
• The lighting levels at the ramp/slope are good.
• The ramp/slope does bypass the step(s).
• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the right as you enter the gymnasium.
• There is/are 6 step(s) to the area/service.
• The step(s) is/are clearly marked.
• The step(s) is/are deep (18cm+).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The lighting levels at the step(s) are good.

You are on Standard Changing Cubicle / Room (Gymnasium). Skip to the next section.

Standard Changing Cubicle / Room (Gymnasium)

• The changing cubicle/room is located to the right as you enter the gymnasium.
• The changing cubicle/room is 20m from the waiting room/area.
• There is ramped/sloped or stepped access to the changing cubicle/room.
• The door(s) open(s) away from you (push).
• The door(s) for the room is/are not push pad activated.
• The door(s) is/are single width.
• The door(s) may be difficult for some to open.
• The width of the door opening is 75cm.
• The type of flooring in the room is vinyl/laminate.
• There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
• There is a bench seating in the cubicle/room.
• There is an identical standard changing room on the right.
• There is a/are coat hook(s) available.
• There are coat hooks at 146cm and 156cm from the floor.
• There is not an emergency alarm in the changing cubicle/room.
• The lighting levels are good.
• There is a 20cm high step to access the shower.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located to the left as you enter through the Physiotherapy entrance.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the Physiotherapy entrance.
  • There is written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • The toilet seats have a high visual contrast.
  • An ambulant toilet cubicle is available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is medium.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • There are additional ambulant cubicles with differing rail configurations.
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the wash basin.
  • Lighting levels are good.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Accessible toilet facilities are located on the ground floor of the wing, opposite the reception, and on the first floor in the female standard toilets.
• Female and male standard toilet facilities are located on the ground floor, on the right side of the wing.
• Female standard toilet facilities are located on the first floor of the wing, on the right side of the right corridor.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Leeds Teaching Hospitals NHS Trust link (new tab) - click here.
• Chancellor's Wing link (new tab) - click here.