Access Guide
Getting To (Ward J11)
- Ward J11 is/are located on Level 7 of the Gledhow Wing.
- Access to Ward J11 is via the Gledhow Wing entrance.
- Enter the hospital via the Gledhow Wing entrance.
Proceed ahead to the lift lobby.
Take a lift to Level 7.
On exiting the lift, turn right and go through the double doors.
The ward is located at the end of the corridor on the left. - There is step free access, via lift, to Ward J11.
- Ward J11 is approximately 10m from the lift.
- There is a/are manual, double door(s) which may be difficult to open between the lift and the department/service.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Parking (Multi Storey Car Park)
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Car Park
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- The car park is located in the south-west corner of the hospital site.
- The car park is multi-storey.
- The car park surface consists of concrete.
- The height of the restriction barrier is 210cm.
- There are 20+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 228cm (width) x 480cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 19m from the car park lift.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a manual door along the most accessible route.
- This route has bollards.
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Charges and Restrictions
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- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Parking (Gledhow Wing Blue Badge Parking and Drop-off)
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Car Park
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- The car park is located to the left of the Gledhow Wing entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 465cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 19m from the Gledhow Wing entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- This route has bollards.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the right as you face the Gledhow Wing entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance (Gledhow Wing Entrance)
- This entrance is located at the front of Gledhow Wing at the northern end of the hospital site.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope or ramp at the entrance.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 164cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 163cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- This entrance gives access to level 2 of the Gledhow Wing.
Lift (Gledhow Wing - Lifts 39 to 42)
- The lift surveyed is located ahead as you enter the Gledhow Wing.
- The distance from the Gledhow Wing entrance is 35m.
- The most accessible route to the lift has step-free level access.
- Doors are held open along the most accessible route.
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Standard Lift
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- Levels 0, 2, 4, 5, 6, 7, 8 and 9 can be accessed by this lift.
- The lift door has a medium colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 2000kg.
- The external lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 146cm (width) x 268cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Entrance (Ward J9 and J10)
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Entrance Details
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- This information is for the entrance located on level 7 of Gledhow Wing.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is an intercom.
- The height of the intercom is 90cm (2ft 11in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 137cm (4ft 6in).
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 160cm.
Ward (Ward J11)
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Ward Information
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- This is a/an surgery ward.
- This is a shared ward.
- There is/are 6 bay(s) available.
- There is/are 6 side room(s) available.
- There is/are 30 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 172cm (5ft 8in).
- The height of the intercom is 82cm (2ft 8in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 134cm (4ft 5in).
- There is a door release button when exiting.
- The height of the door release button is 128cm (4ft 2in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
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Reception/Nurses' Station
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- The height of the ward reception desk is 101cm.
- There is a lowered section.
- The height of the lowered section of the desk is 78cm.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Example Side Room
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- There are no side rooms available with an accessible ensuite.
- The width of the door opening into the side room is over 75cm.
- The side room surveyed does not have a ceiling track hoist.
- There is not room for a wheelchair user to manoeuvre around the bed.
- Bedside storage is available.
- The visual contrast between the walls and the floor in the side room is high.
- The lighting levels in the side room are good.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is not available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on level 1 of the Gledhow wing.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located on level 1 of the Gledhow wing.
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Visiting Times
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- There are no set visiting times, please contact the ward in advance.
- Visiting times are 14:00 to 20:00.
- The visiting times are the same for each day.
Washroom (Toilet and Shower)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- The washroom surveyed is located off the ward corridor.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is Braille, pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door may be difficult to open.
- The width of the door opening is 87cm (2ft 10in).
- The dimensions of the washroom are 290cm x 306cm (9ft 6in x 10ft).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 82cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 67cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 103cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a rail with a padded back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm.
- There is a flush on the transfer side.
- There is a dropdown rail, however it is not on the transfer side.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 56cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- There is a flip-down/tip-up seat for the shower.
- The height of the flip-down/tip-up or fixed seat is 54cm (1ft 9in).
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the dropdown rail(s) and wall is high.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
- The toilet seat colour contrast is high.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are good.
Washroom (Shower)
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Washroom Details
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- The washroom surveyed has a shower.
- The washroom surveyed is located off the ward corridor.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is Braille, tactile, pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a locking handle.
- The door may be difficult to open.
- The width of the door opening is 74cm (2ft 5in).
- The dimensions of the washroom are 167cm x 209cm (5ft 6in x 6ft 10in).
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is not a mirror.
- There is not a wash basin.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is not a hand dryer.
- Disposal facilities are not available.
- The washroom has a non-slip floor.
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Shower Details
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- There is not a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are wall-mounted grab rails available for the shower.
- The shower tray is accessed via a shallow step.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are good.
Standard Toilet(s) (Side Room)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The interchangeable toilet is located in side room 29.
- There is step-free access into the toilet(s).
- There is no signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- The toilet seats have a high visual contrast.
- An ambulant toilet cubicle is available.
- There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
- The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
- The ambulant toilet does not have vertical wall mounted grab rails.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above and to the right of the basin.
- Lighting levels are good.
Standard Toilet(s) (Ward)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The shared toilet is located off the ward corridor.
- There is step-free access into the toilet(s).
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- The toilet seats have a high visual contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 82cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above and to the right of the basin.
- Lighting levels are low to moderate.
Standard Toilet(s) (Beds 10 and 11)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located outside beds 10 and 11.
- There is step-free access into the toilet(s).
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- The toilet seats have a high visual contrast.
- An ambulant toilet cubicle is available.
- The ambulant toilet does not have horizontal wall mounted grab rails.
- There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
- The visual contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is low.
- There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
- The visual contrast of the dropdown rail(s) in the ambulant cubicle(s) is high.
- The information above relates to the male toilet. There is a different configuration of rails in the female toilet.
- The height of the wash basin(s) is 84cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above and to the right of the basin.
- Lighting levels are good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Gledhow Wing link (new tab) - click here.
- Parking at St James's University Hospital link (new tab) - click here.
- Entrances at St James's University Hospital link (new tab) - click here.
- Public Toilets at St James's University Hospital link (new tab) - click here.
