Access Guide
Getting To The Hospital
-
By Road
View
- St James's University Hospital is located on Beckett Street.
The hospital can be accessed via York Road and A64(M) to the south, taking the exit on to Burmantofts Street, or from Easterly Road and the A58 to the north, taking the exit on to Harehills Road.
For sat nav location enter LS9 7TF. - Patient and visitor car parking is available within the multi-storey car park, which is located along Alma Street, at the rear of the hospital grounds.
There are clearly marked Blue Badge bays located within the multi-storey car park.
There are also marked Blue Badge bays located in front of the main entrance to each individual wing.
Blue Badge parking is free.
Further information regarding parking can be attained by calling 0113 39 25057.
- St James's University Hospital is located on Beckett Street.
-
By Bus
View
- There are several bus stops located on Beckett Street.
The services provided at these bus stops include the 16, 16A, 42, 49, 50 and 50A. - There is an onsite bus stop.
- There is an onsite bus stop available on the roundabout at the front of the hospital grounds.
- The on site bus stop is sheltered and has raised benched seating available.
- To reach the desired wing or building from the bus stop, there are road crossings. There may be slight and steep slopes on the approach.
- There are several bus stops located on Beckett Street.
-
By Train
View
- The nearest train station is Leeds.
The station is located along New Station Street and is approximately 2.2 miles from the hospital.
- The nearest train station is Leeds.
-
Useful Links
View
- For information on bus providers please use the link below.
- To view the web page described above click here (opens in new tab).
- For information on train providers at Leeds train station please use the link below.
- To view the web page described above click here (opens in new tab).
- For information on Leeds train station please use the link below.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is not a Patient Advice and Liaison Service (PALS) at the hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0113 206 6261.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are not volunteers available for help and assistance at the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, walking frames, mobile hoists, hoist slings, adjustable beds and crutches.
- To obtain mobility aids please contact the main reception.
- The list of available spoken languages is comprehensive (over 200), but can be accessed on the provider’s website, Language Lists.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Multi-Storey Car Park)
-
Parking
View
- The hospital does have a dedicated car park.
- The car park is located along Alma Street, at the rear of the hospital grounds.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height is 210cm (6ft 11in).
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 232cm x 480cm (7ft 7in x 15ft 9in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
-
Drop-off Point
View
- There is not a designated drop-off point.
-
Paying
View
- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park and at the payment machines in the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located in the lift lobby of the car park and on level 1 of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
-
Access to the Hospital
View
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 65m (71yd 3in) from the Bexley Wing main entrance.
-
Comments
View
- The payment machine controls are between 78cm to 139cm high.
- Parking is free for patients actively undergoing radiotherapy who are able to show their appointment letter.
- This letter can be produced by any radiotherapy staff.
Hospital Parking (Gledhow Wing Parking)
-
Parking
View
- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located to the left and right of the Gledhow Wing accessible entrance.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 5 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 245cm x 471cm (8ft x 15ft 5in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
-
Drop-off Point
View
- There is a designated drop-off point.
- The drop-off point is located directly in front of the accessible entrance.
- There is not a dropped kerb from the drop-off point.
-
Paying
View
- There are not parking charges for the hospital car park.
- Payment signs are not provided.
- Parking is free for Blue Badge holders.
- To see the hospital parking charges please click here (opens new tab).
-
Access to the Hospital
View
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the accessible entrance.
Getting To (Ward J20)
- Ward J20 is/are located on Level 9 of the Gledhow Wing, to the right as you exit the lifts.
- Access to Ward J20 is via the Gledhow Wing main entrance.
- Enter the Gledhow Wing via the main entrance and proceed straight ahead to the lift lobby, located at the rear of main entrance lobby.
Take one of the lifts to Level 9.
Exit the lift and turn right, going through the corridor entrance.
Continue straight ahead and the entrance to Ward J20 is located on the left. - There is step free access, via lift, to Ward J20.
- Ward J20 is approximately 25m from the main lifts.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Gledhow Wing Main Entrance)
-
Entrance Details
View
- This information is for the entrance located at the front of the wing building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 228cm.
- The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 137cm (4ft 6in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 173cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 172cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
Lift
- There is a lift for public use.
- The lift is located ahead as you enter the wing, at the rear of the accessible entrance lobby.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 20m (21yd 2ft) from the accessible entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are L2, L4, L5, L6, L7, L8 and L9.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is low.
- The visual contrast between the external lift control plate and the wall is medium.
- The clear door width is 127cm (4ft 2in).
- The dimensions of the lift are 148cm x 266cm (4ft 10in x 8ft 9in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
-
Comments
View
- There are 3 other identical lifts within this lift lobby.
Other Floors
-
Stairs
View
- Signs indicating the location of the stairs are not clearly visible from the entrance.
- There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are L2, L4, L5, L6, L7, L8 and L9.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
Entrance (Corridor Entrance)
-
Entrance Details
View
- This information is for the entrance located on Level 9 of the Gledhow Wing, to the right as you exit the lifts.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance, via lift.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 150cm.
Ward (Ward J20)
-
Ward Information
View
- This is a/an infectious disease ward.
- This is a shared ward.
- There is/are 2 bay(s) available.
- There is/are 14 side room(s) available.
- There is/are 18 bed(s) on this ward in total.
-
Ward Access
View
- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 168cm (5ft 6in).
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 150cm (4ft 11in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 140cm (4ft 7in).
- There is a door release button when exiting.
- The height of the door release button is 135cm (4ft 5in).
- There is level access throughout the ward.
- There is no clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
-
Reception/Nurses' Station
View
- The height of the ward reception desk is 117cm.
- There is a lowered section.
- The height of the lowered section of the desk is 76cm.
- There is not a hearing assistance system available at the desk.
-
Relatives' Room
View
- There is not a relatives' room for the ward.
-
Ward Features and Patient Facilities
View
- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
-
Visitor Facilities
View
- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on Level 2, to the right as you enter the Gledhow Wing.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located on Level 2, to the right as you enter the Gledhow Wing.
-
Visiting Times
View
- There are set visiting times for the ward.
- Visiting times are 14:00 to 20:00.
- The visiting times are the same for each day.
- Protected meal times are between 12:00 to 13:00 and 17:00 to 18:00.
Washroom (Shower)
-
Washroom Details
View
- The washroom surveyed has a wheel in shower.
- There is/are 1 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
- The washroom surveyed is located towards the end of the ward corridor, on the left.
- The washroom surveyed is approximately 20m from the ward entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is Braille, tactile, pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door may be difficult to open.
- The width of the door opening is 87cm (2ft 10in).
- The dimensions of the washroom are 229cm x 192cm (7ft 6in x 6ft 4in).
- There is not an emergency pull cord alarm.
- There is a red flashing fire alarm beacon within the washroom.
- There are coat hooks at 111cm and 165cm from the floor.
- There is a mirror.
- There is a tall mirror, with suitable specifications, for ease of use.
- There is not a wash basin.
- There is not a soap dispenser.
- There is not a towel dispenser.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
-
Shower Details
View
- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is lever.
- There is a flip-down/tip-up seat for the shower.
- The height of the flip-down/tip-up or fixed seat is 52cm (1ft 8in).
- There are wall-mounted grab rails available for the shower.
-
Colour Contrast and Lighting
View
- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are good.
Washroom (Shower and Toilet)
-
Washroom Details
View
- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a wheel in shower.
- The washroom surveyed is located at the very end of the ward corridor, on the left.
- The washroom surveyed is approximately 30m from the ward entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is male.
- There is Braille, tactile, pictorial and written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door may be difficult to open.
- The width of the door opening is 87cm (2ft 10in).
- The dimensions of the washroom are 306cm x 355cm (10ft x 11ft 8in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
- There is a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 87cm.
- As you face the wash basin the wall-mounted grab rails are on both sides.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 130cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 124cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
-
Toilet Details
View
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a rail with a padded back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 117cm.
- The lateral transfer space on the right is 69cm.
- There is a flush on the transfer side.
- There are dropdown rails on both sides of the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The height of the toilet roll holder is 100cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
-
Shower Details
View
- There is a wheel in shower.
- The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is lever.
- A shower chair is available.
- The height of the flip-down/tip-up or fixed seat is 55cm (1ft 10in).
- There are wall-mounted grab rails available for the shower.
-
Colour Contrast and Lighting
View
- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the dropdown rail(s) and wall is high.
- The toilet seat colour contrast is high.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are good.
Toilet with Adaptations (Right Hand Transfer)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located towards the end of the ward corridor, on the left.
- This accessible toilet is approximately 20m from the ward entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door does not have a horizontal grab rail.
-
Toilet Features
View
- The dimensions of the accessible toilet are 196cm x 182cm (6ft 5in x 5ft 12in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 133cm from floor level.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 111cm.
- The transfer space is obstructed by a waste disposal bin and storage items.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is medium.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is medium.
- The contrast between the walls and floor is medium.
- There is not an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and pedal bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 163cm and 178cm from the floor.
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 103cm (3ft 5in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 128cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 119cm (3ft 11in).
- The contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
Location of Toilet/Changing Facilities
- Changing Places facilities are located to the right as you enter the Gledhow Wing, past the reception.
- Accessible toilet facilities are located to the right as you enter the Gledhow Wing, past the reception.
- Female and male standard toilet facilities are located to the right as you enter the Gledhow Wing, past the reception.
- Parent and baby changing facilities are located to the right as you enter the Gledhow Wing, past the reception.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Leeds Teaching Hospitals NHS Trust link (new tab) - click here.
- Gledhow Wing link (new tab) - click here.
