Access Guide
Getting To (Ward J87 - Haematology Outpatients Day Case)
- Ward J87 - Haematology Outpatients Day Case is/are located within the Haematology Outpatients Suite on Level 3 of the Bexley Wing of St James's University Hospital.
- Access to Ward J87 - Haematology Outpatients Day Case is via the Bexley Wing main entrance.
- Enter through the Bexley Wing Entrance and proceed straight ahead.
Lift A is located on the left side of the main lobby, just past the reception.
Take the lift to Level 3.
Exit the lift and turn left, following the corridor around the corner to the right.
The entrance to the Haematology Outpatients Suite is located on the right.
Go through the Haematology Outpatients Suite entrance and follow the corridor ahead and to the left as you enter the department.
Continue along this corridor, past the reception and the entrance to Ward J87 - Haematology Outpatients Day Case is located on the right. - There is step free access, via lift, to Ward J87 - Haematology Outpatients Day Case.
- Ward J87 - Haematology Outpatients Day Case is approximately 45m from the lift A.
- There is a/are manual, double door(s) which may be difficult to open between the lift A. and the department/service.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Hospital Parking (Bexley Wing Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located in front of the wing building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is block paving.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are signposted but have no markings.
- There is/are 11 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 317cm x 559cm (10ft 5in x 18ft 4in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located in front of the main entrance to the wing.
- There is not a dropped kerb from the drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 80m (87yd 1ft) from the wing main entrance.
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Comments
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- Parking is free for patients actively undergoing radiotherapy who are able to show their appointment letter.
- This letter can be produced by any radiotherapy staff.
Parking (Multi Storey Car Park)
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Car Park
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- The car park is located in the south-west corner of the hospital site.
- The car park is multi-storey.
- The car park surface consists of concrete.
- The height of the restriction barrier is 210cm.
- There are 20+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 228cm (width) x 480cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 19m from the car park lift.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a manual door along the most accessible route.
- This route has bollards.
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Charges and Restrictions
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- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Bexley Wing Entrance)
- This entrance is located at the front of the Bexley Wing, opposite the multi-storey car park.
- The approach to the entrance has uneven surfaces and bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 97cm.
- There is a single automatic door.
- The door opens by sliding.
- The width of the opening is 125cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is a second set of double automatic doors.
- The doors are permanently held open.
- The width of the opening is 159cm.
- The doors have a low colour contrast.
- There is a push pad or push button to exit at a height of 108cm.
- This entrance gives access to floor G of the Bexley Wing.
- There is a revolving door to the left of the one surveyed. At the time of the survey the revolving door was not in use.
Lift (Bexley Wing Entrance - A Lifts)
- The lift surveyed is located to the right of the Bexley Wing reception.
- The distance from the Bexley Wing entrance is 29m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- Floors 0 to 8 can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1600kg.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 135cm (width) x 239cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- The lift has a separate door to exit.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Entrance (Haematology Outpatients Suite Entrance)
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Entrance Details
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- This information is for the entrance located on Level 3 of the Bexley Wing.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 110cm (3ft 7in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 118cm (3ft 10in).
- There is a door release button when exiting.
- The height of the door release button is 110cm (3ft 7in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are permanently held open.
- The width of the door opening is 83cm.
Reception
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Reception
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- The reception point is located to the right as you enter the department.
- The reception point is approximately 10m (10yd 2ft) from the Haematology Outpatients Suite entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is not signed.
- Staff are not trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 27/02/2023.
- The hearing assistance system was working at the time of testing.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- The waiting room / area does have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are not available.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
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Comments
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- Coffees and teas are available for a small donation.
Opening Times (Ward J87 - Haematology Outpatients Day Case)
- Monday 08:00 - 18:30.
- Tuesday 08:00 - 18:30.
- Wednesday 08:00 - 18:30.
- Thursday 08:00 - 18:30.
- Friday 08:00 - 18:30.
- Saturday Closed.
- Sunday Closed.
Opening Times (Therapeutic Apheresis Services)
- Monday 08:15 - 17:30.
- Tuesday 08:15 - 17:30.
- Wednesday 08:15 - 17:30.
- Thursday 08:15 - 17:30.
- Friday 08:15 - 17:30.
- Saturday Closed.
- Sunday Closed.
Entrance (Ward J87 - Haematology Outpatients Day Case Entrance)
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Entrance Details
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- This information is for the entrance located at the rear of the Haematology Outpatients Suite, to the left of the reception.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 163cm.
Ward (Ward J87 - Haematology Outpatients Day Case)
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Ward Information
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- This is a/an Haematology Outpatients Day Case ward.
- This is a shared ward.
- There is/are 4 bay(s) available.
- There is/are 0 side room(s) available.
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Ward Access
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- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is not available on the ward.
- There are not washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are accessible toilet facilities on the ward for visitors.
- There are standard toilet facilities on the ward for visitors.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 15m from the ward entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- The surface height of the lowest table is 42cm.
- The surface height of the highest table is 45cm.
- The tables do contrast visually with the floor.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Consultation / Treatment Room (Preparation Room 1)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Preparation Room 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Suite 1)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Suite 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 172cm (5ft 8in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Supportive Care - Suite 3)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Supportive Care.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 175cm (5ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- All chairs have armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Ambulatory Care)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Ambulatory Care.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 175cm (5ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is not adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Therapeutic Apheresis Services)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Therapeutic Apheresis Services.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 90cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Toilet with Adaptations (Transfer Both Sides - 1)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located ahead and to the right as you enter the ward.
- This accessible toilet is approximately 5m from the ward entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 88cm (2ft 11in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 242cm x 220cm (7ft 11in x 7ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 81cm.
- The lateral transfer space on the right is 120cm.
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There are dropdown rails on both sides of the toilet.
- The visual contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 103cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 74cm.
- The shelf is not located where it is reachable.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 94cm (3ft 1in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 91cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 104cm (3ft 5in).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
Toilet with Adaptations (Transfer Both Sides - 2)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- This accessible toilet is located along the corridor to the right as you enter the ward.
- This accessible toilet is approximately 15m from the ward entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards and outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 85cm (2ft 9in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 243cm x 220cm (7ft 12in x 7ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 116cm.
- The lateral transfer space on the right is 85cm.
- The transfer space is obstructed by a sanitary bin and a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There are dropdown rails on both sides of the toilet.
- The visual contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary, nappy/incontinence items bin and pedal bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 161cm and 173cm from the floor.
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Additional Fixtures
View
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf does not have the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 76cm.
- The shelf is not located where it is reachable.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 91cm (2ft 12in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 92cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 103cm (3ft 5in).
- The contrast between the towel dispenser and the wall is low.
- There is not a hand dryer.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located directly ahead as you enter the ward.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 5m from the ward entrance.
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is medium.
- Toilet seats do not have a high visual contrast.
- An ambulant toilet cubicle is available.
- There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
- The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
- There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
- The visual contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is high.
- The height of the wash basin(s) is 87cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Parking at St James's University Hospital link (new tab) - click here.
- Bexley Wing link (new tab) - click here.
- Entrances at St James's University Hospital link (new tab) - click here.
- Public Toilets at St James's University Hospital link (new tab) - click here.
- Getting To and Around St James's University Hospital link (new tab) - click here.
